Back

Maple Hill Auto Group

Kalamazoo, MI

4.6
5,091 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
Contact Dealership

5622 W Main St.

Kalamazoo, MI

49009

Directions

By Type

Showing 5,091 reviews

March 25, 2020

Service was great and I appreciated the loaner car. Hanna phoned me with updates. I appreciated the follow up phone call after my service. Thank you More

by diane.schmidt62
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear you had such a great experience here. Please let us know if there is anything we can assist you with. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 25, 2020

Hannah was awesome. Best VW service ever. Hannah was awesome! Working during the pandemic with commitment and professionalism. If I were her boss, I would raise her sala More

by NEIBERGLIMA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear you had such a great experience here. Please let us know if there is anything we can assist you with. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 24, 2020

This was my first new car buying experience and it couldn’t have gone better. We first met with Tim who made the first couple “used” test drives easy and was very upfront with us. When I decided to go More

by KELSEABALLARD
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, Tim Born, James DeYoung
Mar 25, 2020 -

Maple Hill Auto Group responded

We're happy to hear that your car buying experience was so great! We look forward to working with you in the future! Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 24, 2020

Thank you! Phil provided friendly and personalized service over my entire experience at Maple Hill. He was very prompt in following up and always made sure I kne More

by AJCHIUSANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence
Mar 25, 2020 -

Maple Hill Auto Group responded

Thank you for the positive feedback. We're happy to hear that Phil was so helpful to you on your car buying journey. If you ever need anything else from us, please give us a call. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 24, 2020

I had a great experience at maple hill Audi. They contacted me the second my car of interest came in and I was able to test drive immediately. Provided good service and Matt Holman was a pleasure to More

by ANISH1988
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Holman
Mar 25, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear you had such a great experience here. Please let us know if there is anything we can assist you with. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 24, 2020

Will continue to drive the 90 miles!!! I live in a whole different city but will continue to make the long drive to Maple Hill Auto to service my car. Maple Hill has always been upfront, ho More

by JAYMESUE.RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 25, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear you had such a great experience here. Please let us know if there is anything we can assist you with. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 24, 2020

Overall they do a nice job. Still waiting on someone to get back to me with an answer on CarPlay for my car....I was told when I was purchasing this car that I could run my phone apps on the screen. Still More

by bam623
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2020

Ed was very flexible with his time and was able to schedule a test drive with very little notice. We purchased the vehicle that day and left with a great impression of Maple Hill Auto Group. I would More

by HBOSTATERPHOTOGRAPHY
Recommend Dealer
Yes
Employees Worked With
Ed Fitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Maple Hill Auto Group responded

Thank you for the positive feedback! We're happy to hear that Ed was so accommodating to your schedule. We look forward to helping you out with any future needs. Please, let us know if there is anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 24, 2020

Well done Staff was friendly, flow of information was good. Car was fixed in good time, I was immediately contacted to come pick it up. Also, Andrea Walker rock More

by GYLUDVIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Maple Hill Auto Group responded

Thank you for the positive feedback! We agree, Andrea does rock! If you ever need anything else, please, let us know! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 24, 2020

Great team and dealership Maple Hill is a great dealership, and they have a fantastic team to work with. We worked with Nick, who sold us a car around a year ago, and when he w More

by JFAHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Prieto
Mar 25, 2020 -

Maple Hill Auto Group responded

We're happy to hear that you had such a great experience with us on your car buying adventure. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

...
337
...