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Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.5
3,495 Reviews

3,495 Reviews of Maple Hill Auto Group - Service Center

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May 10, 2024

Brenden and Hannah are always AMAZING to work with. One of the few service professionals that actually communicate timely and with good info. They both are even proactive in making sure all of my warra More

by jimdouglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Maple Hill Auto Group responded

Thank you Jim for taking the time to give us such a positive review. I'm happy to hear Hannah and Brenden took such good care of you. We look forward to assisting you in the future.

May 09, 2024

Loved the video they sent showing my car inspection. Always friendly and helpful. I was so happy when they had the part I needed in stock and could do the work while my car was there for an oil change. More

by BHUGHES629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Maple Hill Auto Group responded

Thank you! I'm glad we were able to get you in and out in a timely manner.

May 09, 2024

Sam was awesome helping us with our car repairs. He made sure everything we needed was taken care of. More

by davenjill11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Maple Hill Auto Group responded

Thank you! I'm happy to hear Sam took good care of you.

May 09, 2024

The service was timely and professional. I especially liked the video showing the undercarriage of my car. More

by HOVERBEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. I'm glad we were able to get you in and out in a timely manner.

May 08, 2024

I have purchased a few cars over the decades, very good, detail oriented, thank you. More

by DENISEOLTHOUSE.PERSPECTIVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Maple Hill Auto Group responded

Thank you Denise for taking the time to give us a 5 star review. We appreciate your business and look forward to assisting you in the future.

May 08, 2024

Hannah is awesome, super responsive and friendly. I always enjoy my interactions with her! Recently, interacted with Brendan, who was also great. More

by JOSALYNKIPLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Maple Hill Auto Group responded

Thank you Josalyn! We appreciate your business and the kind review.

May 07, 2024

Very helpful, efficient and professional, completed the work in a very timely manner and also washed my car free of charge! More

by anne.durcan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Maple Hill Auto Group responded

Thank you Anne! I'm happy we were able to get you in and out in a timely manner.

May 07, 2024

always provide great service and attention to detail. Never any concerns about their work product or quality of service. More

by J Boerigter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Maple Hill Auto Group responded

Thank you!

May 03, 2024

Dealership was very impressive, service departments for each make. Very organized and staff were tremendous. More

by swendog918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. We appreciate your time and business.

May 03, 2024

It was great! Everyone was very friendly and accommodating. Nice experience and would go back. More

by LYDCHRISTIAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
CEDRIC RUSSELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sadie Hisey
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALYSSA MILLERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Maple Hill Auto Group responded

Thank you for sharing your experience. We look forward to assisting you in the future.