Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I had issues at every step of the process of buying my new truck, with every department, and I even tried to contact LLoyd and was told he was to busy for his customers and never called me back. issues I new truck, with every department, and I even tried to contact LLoyd and was told he was to busy for his customers and never called me back. issues I had were following: 1. Salesman was helping multiple people and not focused just on my sales, causing me to wait on him many times. 2. Finance: submitted paperwork with numbers higher than signed, flagging a fraud audit for USAA and delayed funding. 3. I was Delivered a new truck that was damaged during prep. for delivery, missing floor mats. 4. I had to keep calling to get parts ordered, service scheduled. They did not care. 5. Appointment for service: Alexis never showed up for appointment. Her coworker had to assist. I had to wait 1 hr for rental service to pick me up. I was 1 hour late to work because of this. 6. I called Lloyd, I was told he was to busy and would call me back. To date, no call back. More
JC was amazing from start to finish! He was very accommodating he found us the truck we were looking for. He was very accommodating he found us the truck we were looking for. More
Thank you to all involved with the purchase of my vehicle. Special thanks to Jose, who was professional, honest, and not pushy. Overall, all the staff at Mark Cristopher worked with me and were cou vehicle. Special thanks to Jose, who was professional, honest, and not pushy. Overall, all the staff at Mark Cristopher worked with me and were courteous and professional. As a result, I have a new vehicle. Very pleased with the whole process. Thank you, JoAnne More
Thank you to salesman Thomas and Finance Manager Cesar for helping me find my truck. This was a very smooth process, they were very attentive and answered all my questions. Great customer service , extrem for helping me find my truck. This was a very smooth process, they were very attentive and answered all my questions. Great customer service , extremely friendly and knowledgeable. Overall experience was 10-10 I will definitely be coming back to purchase another car here with them. More
Great service, and efficient. Nice and quiet waiting area. Friendly service. Was able to answer any concerns I had Nice and quiet waiting area. Friendly service. Was able to answer any concerns I had More
Great customer service, clean dealership. Very helpful. Alex Sarabia was the best salesperson. Making sure I was happy with my purchase and answered any questions I had. Terrific! Very helpful. Alex Sarabia was the best salesperson. Making sure I was happy with my purchase and answered any questions I had. Terrific! More
Leslie Fuentes is a excellent service advisor. I will recommend her everytime.long time customer I will recommend her everytime.long time customer More
Good customer service they worked on my truck within an hour. I had a call to pick it up. Nice people. hour. I had a call to pick it up. Nice people. More