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Mark Christopher Auto Center

Ontario, CA

4.6
11,207 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,207 reviews

May 21, 2026

I brought it in for a recall they assured me it would take one day to fix it. I picked up my car because they said it needs parts and that they would take three weeks to get there. It is now been three w More

by melgar1248
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your concerns regarding the recall visit and the time needed for parts to arrive after the initial inspection. At Mark Christopher Auto Center, we aim to provide clear expectations around repair timelines and keep customers updated as their vehicle moves through the service process. Please reach out to me directly so I can review the current status of your vehicle and provide the latest update. We are committed to improving consistency and follow-through throughout the service process. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2026

I brought in my newly purchased 2025 GMC Sierra 2500HD Denali for its complimentary service, and I was pleasantly surprised to receive an appointment as early as the next day. The service was completed in More

by lifeisgood3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that your experience with your new 2025 GMC Sierra 2500HD Denali at Mark Christopher Auto Center was so positive. It's great to know that we could accommodate your appointment quickly and complete the service in a timely manner. I truly appreciate your recommendation and we look forward to seeing you again for any future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2026

All the employees are very nice and professional as always! Great customer service from beginning to end. More

by Cbb324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We greatly appreciate your kind words about our team at Mark Christopher Auto Center. It's fantastic to hear that you experienced great customer service from beginning to end. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 20, 2026

Service staff Christopher Alvarado was pleasant and kept me informed of my car issue. Thanks More

by shrectherapist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alvarado
May 21, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I’m glad to hear that Christopher was able to assist you and keep you informed about your car issue. I appreciate your feedback, and we look forward to serving you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2026

All staff was very helpful and knowledgeable. We had so many questions that were answered verbally as well as in demonstrations. More

by jmpmap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Vera
May 21, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about our knowledgeable staff at Mark Christopher Auto Center. I'm happy to hear that your questions were thoroughly answered and that you found our demonstrations helpful. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 20, 2026

Well, they take care of your car and they treat your time as a valuable commodity. It’s as if they feel “ no one wants to sit around at a dealership and eat chips and soda for hours “ and so they seem to wan More

by hooptycam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience at Mark Christopher Auto Center and that the team took such great care of you and your GMC vehicle. We strive to provide a clean and welcoming atmosphere, and it’s great to know that our technicians communicated effectively with you. I truly appreciate your support, and we look forward to seeing you again on your next visit! Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2026

Great customer service at Mark Christopher. Juan was very helpful and answered all my questions and concerns. More

by citadel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you received great customer service at Mark Christopher Auto Center and that Juan was able to assist you with your questions and concerns. I appreciate your feedback, and we look forward to seeing you again for any future needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 19, 2026

I went to help my sister get a car and and I got one too! We both left with vehicles and the payments we were looking for. Thank you Marco for your patience in helping us pick the right vehicle for our budge More

by TYRAND77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Masoud
May 20, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that both you and your sister found the perfect vehicles at Mark Christopher Auto Center. It's great to know Marco was able to assist you in finding options that fit your budget. I appreciate your trust in us, and we look forward to seeing you both again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 19, 2026

Favian was very helpful and professional. He took the time to show us multiple different vehicles that we wanted to see. Thank you for your time and helping us find our new vehicle. More

by jordan.ruston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Favian Sevilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Jordan! I’m thrilled to hear that Favian was able to assist you in finding your new vehicle. At Mark Christopher Auto Center, we strive to provide a professional and helpful experience. I appreciate your feedback, and we hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 19, 2026

The people were very generous. They also were patient. They treated us with respect and equally. More

by Sayra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Sayra! I truly appreciate your positive feedback about the team at Mark Christopher Auto Center. It's great to hear that you felt respected and valued during your experience. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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