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Mark Christopher Auto Center

Ontario, CA

4.5
10,065 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,065 reviews

December 26, 2024

The best buying experience. They helped us look at several vehicles, made the entire process easy and smooth. They have a great team and are very helpful. Highly recommend MarkC More

by bbush6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Mahroom
Dec 27, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that you had the best buying experience at Mark Christopher Auto Center. Our team is dedicated to making the process easy and smooth, and it's great to know we accomplished that for you. We appreciate your recommendation and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 26, 2024

The service dept is always great, my only issue this time is at the end of my service, I was in your waiting room, but the service rep called me on the phone to tell me my car was ready. I specifically had c More

by Krissyjn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Mark Christopher Auto Center responded

Thank you, Krissy, for your thoughtful review. We truly appreciate your kind words about our service department. I understand your concerns regarding the communication about your battery and tires, as well as the lack of the diagnostic paper and the clean-up process. Your feedback is invaluable, and we will work on improving these small details to ensure a more seamless experience in the future. Thank you once again for your support. We look forward to welcoming you back to Mark Christopher Auto Center for your next visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 24, 2024

You guys should do a video review on what you guys work on like most dealerships too. More transparency for customer confidence. More

by kawesaki
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback! We appreciate your suggestion about video reviews at Mark Christopher Auto Center. Transparency is important to us, and we will definitely take your idea into consideration. If you have any other suggestions or questions, feel free to reach out!

December 24, 2024

Jason was informative, making sure all my questions were answered. He communicated well and made the process fast and easy. More

by STEPHEN.JETTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Mark Christopher Auto Center responded

Thank you, Jason, for your fantastic review! We're thrilled to hear that you found our team informative and that Jason made your experience fast and easy at Mark Christopher Auto Center. We appreciate your feedback and look forward to welcoming you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 23, 2024

Excellent customer service. Attentive to all our requirement/features we wanted in our new vehicle. Each department was professional. More

by Luis Buitrago
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caesar in finance
Dec 25, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words, Luis! We're delighted to hear about your positive experience at Mark Christopher Auto Center. It's great to know that our team was attentive to your requirements and that you found our departments to be professional. We appreciate your support and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 22, 2024

We’ve purchased several vehicles from Mark Christopher and will continue to do so! Clean, helpful, and quick service! More

by kellie.pennino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words, Kellie! We truly appreciate your continued support and your choosing Mark Christopher Auto Center for your vehicle purchases. It's great to hear that you value our clean, helpful, and quick service. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 22, 2024

Everything about this purchase was amazing and so appreciate the dedication and support we received More

by HopFamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceaser ? and Emad Fakhoury
Dec 23, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that everything about your purchase at Mark Christopher Auto Center was amazing. We truly appreciate your kind words regarding our dedication and support. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 22, 2024

Everyone very friendly and courtesios Very nice waiting room an completed Service on time..as promised More

by GREENBERG_STEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie service department
Dec 23, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you found our team at Mark Christopher Auto Center to be friendly and courteous. It’s also great to know that you appreciated our waiting room and that your service was completed on time as promised. We look forward to seeing you again on your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 21, 2024

They were on top of things soon as I applied for the truck and they didn't push me to get it. They worked with me and they asked what i wanted. More

by canojavier170
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
1.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that our team at Mark Christopher Auto Center was able to assist you effectively in finding the truck you wanted without any pressure. We strive to ensure our customers feel comfortable throughout the process. We appreciate your feedback and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 21, 2024

Service was good. Avo, our service advisor always does a great job. Our only issue is that since covid, Mark Christopher no longer washes the vehicles after being se More

by RCAMPTOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
Dec 23, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I'm glad to hear that Avo consistently provides great service. We appreciate your feedback regarding the car wash policy in the service department. Your comments are important to us, and we strive to uphold our high standards at Mark Christopher Auto Center. If you have any further questions or suggestions, please feel free to reach out. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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