Mark Christopher Auto Center

Professional At the dealership I doubt with Alex, Gilbert and Sam. They all acted in a professional manner they were helpful in disseminating information so I can At the dealership I doubt with Alex, Gilbert and Sam. They all acted in a professional manner they were helpful in disseminating information so I can make educated decisions. More

Super DEALERSHIP !! Everyone was helpful and respectful. I will definitely tell all my friends and family about Mark Christopher . The employees I dealt with went out of Everyone was helpful and respectful. I will definitely tell all my friends and family about Mark Christopher . The employees I dealt with went out of their way to help me . More

Horrible experience I went in for a RECALL on my truck for the brakes, when I go to pick up my vechicle the display screen is black and not turning on 2 other employees t I went in for a RECALL on my truck for the brakes, when I go to pick up my vechicle the display screen is black and not turning on 2 other employees try and nothing. Finally the tech that worked on my truck is called out to take my truck back to fix the issue. Tech fixes it brings out my truck i ask for a note of the blank screen for a future reference (display screen was working perfectly fine before he touched it) so he states with an unprofessional tone and attitude “it’s the battery I don’t know what to write I don’t know, it was not broken.” Yet he is the one that worked on my truck. I was able to get a note from Ray which remains on my account. So I left with an estimate for a battery and air filters according to the vechicle “safety” inspection. The following day I take my truck to a good year for oil change regular maintenance and employee points out immediately the gas unit is leaking so gas pump was cracked.Truck is fixed with new gas pump. But Very disappointed something so dangerous was not caught the day before at the dealer where I purchased the vechicle. Me thinking I’m taking my truck to experts.I speak to the manager at the servicing center at Mark Christopher of the issue that it should have been caught the day the truck was getting serviced for the recall instead manager states “it’s not our fault you brought the truck knowing it was leaking gas” if I knew that was going on I would have not been driving the truck around . But very disappointed in the way I was treated never going back for any type of maintenance or purchase. Horrible customer service from manager and the tech very unprofessional. Only good that came from this visit was the professionalism and friendliness from Ray Peters. More

Service Very friendly, and courteous, very professional, also there’s a service writer not listed from the people to pick from, Nobu Domon, he’s very good and Very friendly, and courteous, very professional, also there’s a service writer not listed from the people to pick from, Nobu Domon, he’s very good and professional More

Silverado Purchase Anthony was a really great guy who did a wonderful job explaining the features of the trucks we were looking at. He is very knowledgeable and honest w Anthony was a really great guy who did a wonderful job explaining the features of the trucks we were looking at. He is very knowledgeable and honest which we loved. More

Great experience Salesman was very polite, not pushy , prompt , ensured we were comfortable. This is the fastest I’ve ever purchased a vehicle. I would recommend Mark Salesman was very polite, not pushy , prompt , ensured we were comfortable. This is the fastest I’ve ever purchased a vehicle. I would recommend Mark Christopher to family and friends More

Good service Excellent service everyone was really helpful in every way Definitely will recommend my friends or family Thanks everyone for making my purchase so ea Excellent service everyone was really helpful in every way Definitely will recommend my friends or family Thanks everyone for making my purchase so easy Happy how old days to everyone More

Chevy 2500 HD Bryan was a pleasure to deal with Process went smoothly Unfortunately will have to return next weekend to have side steps installed due to no t Bryan was a pleasure to deal with Process went smoothly Unfortunately will have to return next weekend to have side steps installed due to no techs to install on Sunday. Will have to travel from San Diego More

It was different but the headquarters for GMC help to assist Just ok could be better and more concern about the client, then trying to correct; when you are wrong and not fair.. not all like Gerald the salespers Just ok could be better and more concern about the client, then trying to correct; when you are wrong and not fair.. not all like Gerald the salesperson is great that understand the A B C Rule great attitude, behavior and communication! More

Check what you’re paying for Always check what you’re paying for at the service center before you pay it seems like I’m being over charge if I didn’t catch it I would end up payin Always check what you’re paying for at the service center before you pay it seems like I’m being over charge if I didn’t catch it I would end up paying more and I know I wouldn’t get the reimbursement back More