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Mark Christopher Auto Center

Ontario, CA

4.6
10,665 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,450 service reviews

December 01, 2025

Once again great service from Jackie while getting my 2024 Silverado RST serviced for a recall. She was friendly and kept me up to date on the time frame it would be completed. She had an Uber ready to t More

by gheninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that you received great service from Jackie during your visit for your 2024 Silverado RST recall. It’s fantastic to know that she kept you informed and made your experience smooth with the Uber arrangement. We truly appreciate your recommendation of Mark Christopher Auto Center's service department and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 30, 2025

Mark Christopher dealership is really friendly. All the staff is really friendly and specially my salesman Taylor Hill was amazing and helpful. Very happy with their service. Thank you More

by nancyphan951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hill
Nov 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Nancy! I'mthrilled to hear that you had such a positive experience at Mark Christopher Auto Center and that Taylor was able to assist you so well. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 28, 2025

Very pleased with my buying experience. Bryan Morales was extremely helpful. He truly cared about our needs and made sure that our needs were met. More

by MREL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
Nov 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive buying experience at Mark Christopher Auto Center. Bryan is indeed a great asset to our team, and I appreciate your recognition of his dedication to meeting your needs. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 28, 2025

Johnny was awesome! Its was the easiest and most stress-free car shopping experience I’ve ever had. When the deal was over, he went over the car features again and hel More

by mmontes1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your great feedback! I'm pleased to hear that you had such a positive experience at Mark Christopher Auto Center and that Johnny was able to assist you effectively. It’s wonderful to know you found the car shopping process easy and stress-free. We hope you enjoy your new car and all its features! Please feel free to come back to see us whenever you need assistance. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 28, 2025

Very unprofessional service department no communication they never kept me posted. They kept my Chevy Silverado 6500 tow truck for 28 days this was my second time taking it after my first service because t More

by KINGSTOWINGSVC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dino Picanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 27, 2025

Great and fast service. All very helpful and professional Amazon 1st time experience all my questions where answered by Javier will continue going for my services More

by Maria
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Juarez
Nov 27, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Maria! I am thrilled to hear that you had a great first experience with us at Mark Christopher Auto Center. It's wonderful to know that Javier was able to assist you and answer all your questions. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 27, 2025

Excellence. Thank you Avo Injian for your awesome service to me and my car. Much appreciated. More

by mfig73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! I'm pleased to hear you had an excellent experience with Avo Injian at Mark Christopher Auto Center. I appreciate your support, and we look forward to assisting you with your car again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 26, 2025

We came in for an airbag recall and an oil change. After waiting 5 hours we were notified they did not have the part needed for the airbag recall. There had been no update and no attempt at rescheduli More

by judigdlr8871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Nov 26, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, Judi. I understand your frustration regarding the airbag recall and the delay in communication about the necessary part. Your feedback is important to us, and I appreciate you bringing this to our attention. I encourage you to reach out to me at Mark Christopher Auto Center directly so we can discuss your concerns further. Thank you for your understanding, and we hope to assist you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2025

Horrible service, I waited 5 hours for a oil change! and wanted to charge me $595.00 to correct a problem, where I went to Pep Boys for the same corrections for $168.00 ! More

by r562fern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea Jose
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the wait time for your oil change and the pricing discrepancies you encountered. I appreciate your feedback as it helps us improve our services at Mark Christopher Auto Center. Please reach out to me directly to discuss your concerns further. Your satisfaction is important to us, and we hope to have the opportunity to assist you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2025

I would give 5 star to the service advisor. Has able to help my family out resolve the problem. Thank you. Chris. Coming back you’re service advisor. More

by Yv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alvarez
Nov 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your review! I'm glad to hear that our service advisor was able to assist your family in resolving the problem. Your feedback is appreciated, and we look forward to welcoming you back to Mark Christopher Auto Center for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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