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Mark Christopher Auto Center

Ontario, CA

4.6
11,346 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,774 service reviews

July 10, 2026

Everyone was very friendly and helpful would certainly recommend them we are definitely enjoying our Cadillac experience. More

by tnytrryp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I’m happy to hear you’re enjoying your Cadillac experience and that our team was able to assist you. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2026

Chelsea was excellent! She took care of me when there was a mixup on my original service request. Although it took longer than usual for the repairs to be done, I left very More

by Kia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Kia. I'm glad to hear that Chelsea provided you with excellent service and took care of the mix-up with your service request. I appreciate your understanding regarding the repair time and am happy that you left satisfied. We look forward to seeing you again at Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2026

Jose Enciso has done an excellent job on my leasing process. He is very helpful and efficient in all aspects of the transaction. This is the first time in my life for leasing a car, especially through More

by gangwang78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear about your positive experience with Jose during your leasing process at Mark Christopher Auto Center. It's great to know that he made you feel comfortable and informed, especially as this was your first time leasing a car. I appreciate your kind words and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 09, 2026

Very straight forward. They are all very polite and attentive. I would recommend someone in the future. More

by Ma92
Recommend Dealer
Yes
Employees Worked With
Bobby
Jul 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about our team at Mark Christopher Auto Center. It's great to hear that you found us polite and attentive. Your recommendation means a lot to us, and we look forward to assisting you or anyone you send my way in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 09, 2026

I’ve always had such a wonderful experience at mark Christopher, customer service is outstanding and everyone is so nice. There’s no where else I would rather take my car to.. More

by lisagibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Lisa! I'm thrilled to hear that you've consistently had a great experience at Mark Christopher Auto Center. Our team takes pride in providing outstanding customer service, and it's rewarding to know that it shows. We look forward to seeing you again for your car needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 05, 2026

with appointment routine service took around 4 hours. plus technician went to lunch and took my keys. had to wait for him to come back. More

by FOLLOWYOURDREAMS.DREAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your insights regarding your recent service experience at Mark Christopher Auto Center. I understand that the wait time was longer than expected, especially with the technician's lunch break. Your feedback is valuable as it helps us improve our service efficiency. If you have any further concerns or suggestions, please feel free to reach out to me directly. We hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 05, 2026

Anthony Lopez in the Service Department was kind and professional. The other employees I asked questions too were also kind and professional. The downside was the amount of time it took for them to pull More

by krthmpsnteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, and for highlighting the kindness and professionalism of Anthony and the other employees at Mark Christopher Auto Center. I appreciate your patience regarding the time it took to retrieve your vehicle after service. Your insights help us improve our processes. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 05, 2026

The service was good until I went to pick up my vehicle. It took over 15 minutes for them to bring it to me. No one should be waiting that long. If you know a lot of people have to pick up their vehicle tow More

by robert@carrerastours.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Robert! I appreciate you taking the time to share your experience with us. I understand the importance of timely service, especially during peak hours, and we value your suggestion regarding staffing. Your input helps us improve our operations at Mark Christopher Auto Center. Please feel free to reach out to us directly if you have any further concerns or suggestions. We hope to serve you better in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2026

Loved this dealer, very attentive to there customers and accountable on there time. Would recommend!! More

by plascenciaruby.05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Ruby! I’m thrilled to hear that you had a positive experience at Mark Christopher Auto Center. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2026

The customer service was outstanding, I was very happy with the service I received . I will continue to always take my car to Mark Christopher More

by lisagibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob tenaglio
Jul 04, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your kind words, Lisa! I’m thrilled to hear that you had an outstanding experience with our service at Mark Christopher Auto Center. I appreciate your loyalty, and we look forward to assisting you with your car again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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