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Mark Christopher Auto Center

Ontario, CA

4.6
11,368 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,785 service reviews

July 19, 2026

Quick and easy Friendly service, comfortable waiting area. Enjoyed the complimentary coffee and danish. Clean More

by Jazzjaguar1954
Recommend Dealer
Yes
Employees Worked With
Nubo
Jul 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you had a quick and easy experience at Mark Christopher Auto Center. It’s great to know you enjoyed our friendly service and the comfortable waiting area with complimentary coffee and danish. I appreciate your feedback, and we look forward to welcoming you back next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 19, 2026

Great service, friendly people, and reasonable pricing. It restores my confidence in servicing my car with the dealership. More

by syscooper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. It's our goal to provide friendly service at reasonable prices, and I'm glad we could restore your confidence in dealership servicing. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 18, 2026

Excellent experience. They worked with me with my trade in and I got the exact truck I wanted. More

by avillalobos13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2026 -

Mark Christopher Auto Center responded

Thanks for sharing how things turned out!, Avilla I’m glad to hear that you had an excellent experience with us at Mark Christopher Auto Center and that we was able to help you find the exact truck you wanted. I appreciate your trust in our assistance, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 18, 2026

Very good Very very very good Very good Seven very good ? ? Three words good More

by fastsparepairservice
Recommend Dealer
Yes
Jul 19, 2026 -

Mark Christopher Auto Center responded

Glad you shared your experience with us! I truly appreciate your kind words about Mark Christopher Auto Center. We look forward to providing you with excellent service again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 18, 2026

Great communication and explanation of the issue with my vehicle. Mark Christopher has helped me getting repairs covered eventhough my vehicle was out of warranty on past issues. I will continue using them More

by mtmi6939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sanchez
Jul 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I’m excited to hear that you appreciated our communication and support with your vehicle repairs. At Mark Christopher Auto Center, our team strives to assist you even when your vehicle is out of warranty. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 17, 2026

I love taking my vehicle to Mark Christopher for service. They are so helpful, love to talk about the issue I am having so they understand. So friendly. Chelsea has been very helpful from day one of my purc More

by fireprotection4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I'm glad you love bringing your vehicle to Mark Christopher Auto Center. It's great to know that Chelsea has made such a positive impact during your experience with us. I appreciate your kind words about our communication and cleanliness. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2026

The service dept was super communicative and they quoted me 2.5 hours but it only ended up taking 1 hour. Chris was great in that he communicated with me early in the morning regarding the fact that they di More

by micohoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 17, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I appreciate your feedback and am so glad to hear that the service department was communicative and that Chris provided proactive updates during your visit. I understand the disappointment regarding the loaner vehicle, but I'm pleased to know that the quick service time made it manageable for you. If you have any further questions or need assistance, please feel free to reach out to us at Mark Christopher Auto Center. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2026

The service area waiting room was very clean and inviting with drinks and snacks. The cashiers were very helpful in loaning me their charger for my phine. More

by DEBMODICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Mark Christopher Auto Center responded

Thank you, Deb! I'm so glad to hear that you enjoyed our clean and inviting waiting room at Mark Christopher Auto Center, along with the helpful service from our cashiers. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2026

The service attitude is really good! Not only professional, but also very patient. It makes me feel very warm, and it also increases my trust in your Cadillac brand.! More

by zhangyan5460
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 17, 2026 -

Mark Christopher Auto Center responded

Thank you for your great review! I’m delighted to hear that you had a positive experience with us at Mark Christopher Auto Center. It’s great to know that our professionalism and patience made you feel valued and increased your trust in the Cadillac brand. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 15, 2026

From checking into the service department to picking up my car was so easy. Everyone we encountered was extremely helpful. More

by KELZBENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz from Cadillac service cashier
Jul 16, 2026 -

Mark Christopher Auto Center responded

Thank you for your great review! I’m pleased to hear that your experience at Mark Christopher Auto Center was smooth and that our team was able to assist you effectively. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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