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Mark Christopher Auto Center - Service Center
Ontario, CA
6,215 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,215 Reviews of Mark Christopher Auto Center - Service Center
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Verified Customer
May 18, 2025
Mark Christopher Cadillac did a good job. The customer service was friendly and helpful. Explained what was wrong with my car. The customer service was friendly and helpful. Explained what was wrong with my car. More
by cmongello
Employees Worked With
May 18, 2025
Fast, friendly service! Dropped off my car for an oil change, and was called shortly after to let me know if was already finished. Dropped off my car for an oil change, and was called shortly after to let me know if was already finished. More
by MTINONT
Employees Worked With
May 18, 2025
your customer service is poor, your people don't follow up, and you do not treat your customers with care. up, and you do not treat your customers with care. More
by rachel.forillere
May 17, 2025
They were able to help me get the deal I could afford for the car I needed the car I needed More
by robertcouser2
May 16, 2025
The best that I have ever experienced. From the time you arrive greeted with the highest respect and concerns. My service rep (Nobu) always gives a clear understanding of the service nee From the time you arrive greeted with the highest respect and concerns. My service rep (Nobu) always gives a clear understanding of the service needed for my car and if any additional service that may be require. He is very professional, knowledgeable, allow you to ask questions and an answer is always given, always very well groomed. He is truly an access to your service department. I have referred others if and when they need service your dealership is the place and to ask for him. Thanks to your staff 👍 More
by SWEETPEADOLL45
Employees Worked With
May 16, 2025
Hello, Im not happy, i brought a couple issues to my sales persons attention. Alex Sarabia said he'll call me back I was charged $1000 for an oil change and several warranty corrections Also, a dis sales persons attention. Alex Sarabia said he'll call me back I was charged $1000 for an oil change and several warranty corrections Also, a disagreeable smell was noticed when i picked-up my vehicle. This is a $100,000 truck, and I purchased several warranty packages that cost another $12k at time of purchased. Then you charge me for warranty check-up?? I am not happy. I love my GMC truck, but it appears your staff are overwhelmed You need to hire more people or management needs to coach-up the Team! Im just a little guy that buys 1 vehicle at a time. My business is not important to you. Thanks for proving that! More
by TOD
Employees Worked With
May 16, 2025
Mario Sanchez did an excellent job with answering all my questions and concerns. He was very helpful with finance and a great customer service person. Emmett was also very helpful with the financing so we questions and concerns. He was very helpful with finance and a great customer service person. Emmett was also very helpful with the financing so we were not there for hours on end. I truly appreciate their kind More
by marriedellen10
