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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
4.6
11,412 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,804 service reviews

August 04, 2026

Very customer focused and transparent. Jason Ho the Finance guy was also great. Very straight forward More

by duntommy1
Recommend Dealer
Yes
Employees Worked With
Rami
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August 04, 2026

Excellent service from my service advisor and technician. Very please with my visit. Will definitely be back. More

by DREWSTANG15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Drew! I’m thrilled to hear that you had an excellent experience with your service advisor and technician at Mark Christopher Auto Center. I appreciate your feedback, and we look forward to welcoming you back for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2026

Everyone was very helpful. The serviced and fixed my car to my standards & everything was clearly noted at check out. More

by michellebeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Michelle! I’m delighted to hear that everyone at Mark Christopher Auto Center was able to meet your standards and provide clear communication during your visit. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2026

Mark Christopher service staff is friendly, helpful Just wish it didn’t take 4 hrs for an oil change More

by roller_mama1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I’m glad to hear that you found the service staff at Mark Christopher Auto Center to be friendly and helpful. I appreciate your patience during your oil change and understand that 4 hours is longer than expected. Please feel free to reach out to me directly if you have any further concerns. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 02, 2026

I just want to thank Nobu Damon and his team for taking the time to fix my 20 plus year old car again. They are the G.O.A.T. in service! More

by Jnsima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m pleased to hear that Nobu and his team were able to assist you with your car. At Mark Christopher Auto Center, our staff takes pride in providing excellent service, and it's great to know that you had such a positive experience. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 02, 2026

I paid 270 for a diagnosis and learned nothing new about my car. Wasted my money More

by reed_amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Amber. I appreciate your feedback and understand your concerns regarding the diagnosis you received at Mark Christopher Auto Center. We strive to provide valuable insights, and it’s important to me that you feel satisfied with our services. Please feel free to reach out to me directly so we can discuss your experience further and address your concerns. I value your input, and we hope to assist you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2026

I wasn’t very pleased with my service my first concerns? Was that my AC is not working and I had to return the car after because my air-conditioning wasn’t working at all. M. C. Services were unable to rep More

by rdgeljefe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu Damon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I appreciate your feedback regarding the service you received at Mark Christopher Auto Center. I'm disappointed to hear that your AC issue was not resolved during your visit and understand how frustrating that can be. If you have any further concerns or if there’s anything else we can assist you with, please don't hesitate to reach out to me. Your satisfaction is important, and we strive to meet our customers' needs. Thank you again for your input. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2026

Never had to wait so long for an oil change in my life the it took approximately 25 minutes to get my vehicle after paying More

by johnmosqueda87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Juarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, John. I appreciate your feedback regarding the wait time for your oil change at Mark Christopher Auto Center. We aim to provide efficient service, and I understand that time is valuable. Please feel free to reach out to me directly if you would like to discuss this further. I value your input, and we hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2026

I came in for a scheduled service for my vehicle and it was a great experience. Nobuy Damon was courteous, professional, and provided consistent communications and updates during the whole process. Additio More

by USNLIEUTENANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I’m so glad to hear that you had a great experience at Mark Christopher Auto Center. It’s fantastic to know that Nobuy provided you with courteous and professional service and that the loaner department met your needs as well. We appreciate your kind words and look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 30, 2026

My vehicle is still under warranty. I’ve had it in there a few times and I think the service department is done a great job. Avo has been an exceptional person to help with my problems. More

by JAMESPHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, James! I'm thrilled to hear that you've had a great experience at Mark Christopher Auto Center and that Avo has been exceptional in assisting you with your vehicle. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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