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Mark Christopher Auto Center

Ontario, CA

4.6
11,174 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,692 service reviews

May 20, 2026

Service staff Christopher Alvarado was pleasant and kept me informed of my car issue. Thanks More

by shrectherapist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alvarado
May 20, 2026

Well, they take care of your car and they treat your time as a valuable commodity. It’s as if they feel “ no one wants to sit around at a dealership and eat chips and soda for hours “ and so they seem to wan More

by hooptycam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience at Mark Christopher Auto Center and that the team took such great care of you and your GMC vehicle. We strive to provide a clean and welcoming atmosphere, and it’s great to know that our technicians communicated effectively with you. I truly appreciate your support, and we look forward to seeing you again on your next visit! Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2026

Great customer service at Mark Christopher. Juan was very helpful and answered all my questions and concerns. More

by citadel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you received great customer service at Mark Christopher Auto Center and that Juan was able to assist you with your questions and concerns. I appreciate your feedback, and we look forward to seeing you again for any future needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 18, 2026

Customer service is outstanding, I feel like the employees go above and beyond to make sure I’m satisfied with everything. More

by lisagibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, Lisa! I'm thrilled to hear that you found our customer service outstanding and that the employees went above and beyond to ensure your satisfaction. Your support means a lot to us at Mark Christopher Auto Center. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2026

In and out quickly with service and a few necessary repairs. Avo thoroughly explained what was needed and had my truck ready without any delays. More

by Johnl15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, John! I’m thrilled to hear that you had a quick and efficient experience at Mark Christopher Auto Center. It’s great to know that Avo provided clear explanations and had your truck ready on time. I appreciate your feedback, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 17, 2026

Mark Christopher dealership is very clean. Staff are helpful. Mechanics are quick and through. When I wait for service the lounge is comfortable with snacks and drinks. I appreciate the car More

by shrectherapist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Alvarado 10*
May 18, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I’m thrilled to hear that you enjoyed your experience at Mark Christopher Auto Center. Our team takes pride in providing a clean environment and excellent service, and I'm glad you appreciated the comfortable lounge and complimentary car wash. We look forward to welcoming you back next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 17, 2026

I prefer this dealership because the place is clean, staff are helpful and mechanics do a great job. While waiting, the lounge is comfortable and I enjoy the provided snack bar. I appreciate the care wa More

by shrectherapist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Alvarado
May 18, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your positive feedback about Mark Christopher Auto Center. It's great to hear that you found our dealership clean and our staff helpful. I'm glad you enjoyed the comfortable lounge and snack bar during your visit. Our team takes pride in providing excellent service, including the car wash service. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 17, 2026

Very disappointed in the service I received. My truck stayed at the dealer for a week and I did not receive a resolution. It’s been a month now and have not heard back. It’s disappointing that I More

by BBBNUNEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your disappointment regarding the service related to your truck, and I appreciate your feedback. At Mark Christopher Auto Center, we strive to provide consistent customer care, and your concerns are important to me. I encourage you to reach out to me directly so we can discuss your situation further. Thank you again for your input, and we hope to improve your experience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 17, 2026

It was good overall but it just took a long time and I had an appointment More

by jchilds11115
Recommend Dealer
Yes
May 17, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate that you chose Mark Christopher Auto Center, and I am glad to hear that your overall experience was good. I understand that wait times can be frustrating, especially with an appointment, and we are continuously working to improve our efficiency. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2026

Chris has consistently been supportive and professional every time I take my car in for service. He communicates clearly and keeps me updated throughout the entire process, which I truly appreciate. More

by sagnovember46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 16, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback about your experience at Mark Christopher Auto Center! I’m happy to hear that Chris has provided you with exceptional service and clear communication during your visits. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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