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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
11,230 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,719 service reviews

June 01, 2026

Have taken my vehicle in 5 times for same issue and still not fully resolved this is very irritating and horrible experience. I should be given better service and results. Management needs to address this co More

by MORALES.HECTOR25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Brady
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Jun 01, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Hector. I understand your frustration regarding the repeated visits and the unresolved issue with your vehicle. Your feedback is valuable, and I encourage you to reach out to me directly at Mark Christopher Auto Center to discuss this further and ensure we meet your expectations. We're committed to providing the best service, and I appreciate your input as we strive to improve. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2026

What a Joke this place is, I bought a 90k car and they wouldn't patch tire for me. Obviously I will never buy anything else from them nor recommend the place More

by genaromcec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Gena. I understand your frustration regarding the tire patch service. At Mark Christopher Auto Center, we strive to meet the needs of our customers, and I appreciate your input as it helps us improve our services. If you'd like to discuss this matter further, please feel free to reach out to me directly. I value your experience, and we hope to regain your trust. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 31, 2026

William took the time to go over all of my concerns and address all of the issues. Great customer service! More

by MABARRON812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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May 31, 2026 -

Mark Christopher Auto Center responded

Grateful for such a lovely review! I'm glad to hear that you had a great experience with William at Mark Christopher Auto Center and that we was able to address all of your concerns. I appreciate your kind words about our customer service, and we look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2026

It was a great experience again, this is our second purchase. They make the process easy. Jonathan Trimble was amazing. Thanks. More

by Jose Ramirez
Recommend Dealer
Yes
Employees Worked With
Jonathan Trimble
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May 31, 2026 -

Mark Christopher Auto Center responded

Thank you, Jose! I truly appreciate your kind words and am delighted to hear that you had another great experience at Mark Christopher Auto Center. It's wonderful to know that Jonathan made the process easy for you. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 31, 2026

I got charged for an inspection that was supposed to be free under warranty I wouldn’t recommend this Dealer More

by DAVID.JURADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddy
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May 31, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, David. I understand your concern regarding the inspection charge, especially since it was expected to be covered under warranty. I appreciate your feedback and encourage you to reach out to me directly at Mark Christopher Auto Center to discuss this matter further and ensure a positive experience in the future. We strive to uphold our standards and ensure our customers are satisfied. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 30, 2026

I had a great experience with the service department. Chelsea was extremely helpful throughout the entire process. Gave me a ride home and picked me up when my service was completed. Read More More

by fireprotection4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I’m pleased to hear that you had a great experience with our service department and that Chelsea was able to assist you so well. Providing excellent service is our priority, and I’m glad you enjoyed the convenience of our ride service. We appreciate your feedback and hope to see you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 29, 2026

Great service, great customer service in and out. Dealership top notch waiting room clean great coffee More

by JKLOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience at Mark Christopher Auto Center. We take pride in providing top-notch service and maintaining a clean and welcoming environment for our customers. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 29, 2026

Great customer service from my service writer Avo! Quality for sure , thank you for keeping me safe More

by TONY.GUTIERREZ06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Tony! I’m thrilled to hear that Avo provided you with great customer service and that you feel safe thanks to our quality work. I appreciate your feedback, and we look forward to seeing you again at Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 29, 2026

Great experience at Mark Christopher Dealership. The staff was professional, helpful, and kept me updated throughout the entire process. They made everything smooth and stress-free, and I really app More

by PASCUALE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Pascual! We’re thrilled to hear you had a great experience at Mark Christopher Auto Center. Our team takes pride in providing professional and helpful service to ensure a smooth and stress-free process for our customers. We appreciate your feedback and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 29, 2026

Mark Christopher is who we depend on when buy a car and for service. They have been there for us when we have been needed maintenance or got stranded roadside for many years. I will continue to go to Mark More

by lxstimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Rodriguez
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May 30, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I truly appreciate your loyalty to Mark Christopher Auto Center over the years. It's wonderful to hear that we have been there for you during maintenance and roadside challenges. We look forward to continuing to serve you and meeting your automotive needs in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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