Mark Christopher Auto Center

Avo is an exceptional service representative at Mark Christopher. He maintains communications throughout the service process. Christopher. He maintains communications throughout the service process. More

Avo was great! He explained everything that was serviced in detail. Thanks for all the assistance He explained everything that was serviced in detail. Thanks for all the assistance More

It is because of the service department that I am so loyal that I continue to come to MCAC loyal that I continue to come to MCAC More

The service during my last visit was disappointing. I had a scheduled appointment for an oil change, but my car was there for approximately three hours. I also requested a car wash, but at the end of t I had a scheduled appointment for an oil change, but my car was there for approximately three hours. I also requested a car wash, but at the end of the visit I was told they had run out of time, which was frustrating considering how long the vehicle had already been there. When the service was completed, I felt rushed out because the location was closing. No one took the time to review the service with me or explain whether any issues were found, if everything checked out, or if there was anything I should be aware of. I was essentially handed my vehicle and rushed out the door. For a scheduled service appointment, I expected better communication and a more thorough customer service experience. More

Don’t trust this dealership with your automobile. They will price gouge you and not even fix what you came in for. Paid 1200 for subpar work with a xxxx xxx grin. I would not recommend this dealershi They will price gouge you and not even fix what you came in for. Paid 1200 for subpar work with a xxxx xxx grin. I would not recommend this dealership to anyone and will never do business with them again. More

Service writer (Ed Brady) was terrible about returning phone calls and following through with promises to call and keep us appraised of the ongoing service issues. I had to go to the dealership several phone calls and following through with promises to call and keep us appraised of the ongoing service issues. I had to go to the dealership several times while my car was being serviced to obtain updates.. Unacceptable! Ed said he was going to top off the windshield cleaner fluid and replace the reservoir cap, never happened. I’m afraid my wife and myself will be going to another dealership for service and purchase. More

Brought my car in for a second time for check engine light and they did not have a loaner vehicle available. Also was told my car was whistling because there were micro cracks in the brakes so I allowed light and they did not have a loaner vehicle available. Also was told my car was whistling because there were micro cracks in the brakes so I allowed them to fix the brakes which costed over a thousand dollars. The brakes are once again squeaking, and at times I hear a grinding sound. Not happy with this dealer at all and will NEVER buy another Cadillac. More

Service was quick and professional. Everything was explained well. I didn't wait too long either, Everything was explained well. I didn't wait too long either, More

Eddie the service representative was very helpful in assisting with the issue. Right now I believe the issue with my vehicle has been resolved assisting with the issue. Right now I believe the issue with my vehicle has been resolved More