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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
11,008 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,601 service reviews

March 25, 2026

I waited over 3 hours for a visor clip to be replaced. I would normally have recommended this department, but with the lack of loaner vehicles, and this timely service call, i have seconds thoughts. More

by SCORNEJO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We understand that waiting for an extended period can be frustrating, and we appreciate your feedback regarding the visor clip replacement. Your concerns about our service and loaner vehicle availability are important to us. We encourage you to reach out to Mark Christopher Auto Center directly so we can address your needs and improve your experience. Thank you for your input, and we hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 23, 2026

Courteous and helpful My vehicle was completed promptly on the date of my appointment and without delay More

by randy8635
Recommend Dealer
Yes
Employees Worked With
Danielle
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Mar 23, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Randy! I appreciate your kind words about the courteous and helpful service you received at Mark Christopher Auto Center. I'm thrilled to hear that your vehicle was completed promptly on the date of your appointment. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 23, 2026

If you're looking for your next Chevrolet or Cadillac, go here! They handled my trade in purchase with efficiency. Ask for Gilbert! More

by Anthony.roman
Recommend Dealer
Yes
Employees Worked With
Gilbert Gonzalez
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Mar 23, 2026 -

Mark Christopher Auto Center responded

Grateful for such a lovely review, Anthony! I truly appreciate your positive feedback and am glad to hear about your great experience at Mark Christopher Auto Center. I'm glad Gilbert could assist you with your Chevrolet or Cadillac needs efficiently. We look forward to seeing you again for your next visit! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 22, 2026

This is my local dealership. It's easy to get to. Has a decent service drive with service writers indoors. Nice waiting area. 10mi radius Uber drop off vs a shuttle van. More

by Chuck.ogden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sanchez
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Mar 22, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind review, Chuck! I appreciate you taking the time to share your positive experience at Mark Christopher Auto Center. It’s great to hear that you found our location convenient and enjoyed our indoor service drive and waiting area. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 22, 2026

Had a wonderful experience with my hummer service. Nobu was my advisor and was in constant communication. Also provided a stellar loaner and completed the task ahead of schedule. More

by YFAKHOURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with your Hummer service at Mark Christopher Auto Center. It's fantastic to know that Nobu provided excellent communication and that you were satisfied with the loaner vehicle. I appreciate your feedback, and we look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 22, 2026

Best car buying experience I have ever had. Great team at Mark Christopher. I wish all businesses were as professional as Mark Christopher More

by BRUCEWIGNALL
Recommend Dealer
Yes
Employees Worked With
Greg Hess and Armondo
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Mar 22, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your kind words, Bruce! I’m thrilled to hear that you had the best car-buying experience at Mark Christopher Auto Center. We work hard to provide professional service, and it means a lot to us to receive such positive feedback. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 21, 2026

Issue hasn’t been resolve and I was told that my phone is the issue, so not sure what are they talking about. More

by nadales2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns regarding the unresolved issue and the explanation provided about your phone. I encourage you to reach out to me directly at Mark Christopher Auto Center so I can better assist you. Your satisfaction is important to me, and I appreciate your input. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 21, 2026

Very bad experience the last time pay for brakes , and the guys never change, and come back my rotators and brakes are very bad, never come back in this fkn dealership More

by CESARZAMUDIO612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avo Injian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The problem is the service persons, the mechanics are very stupids
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Mar 22, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Cesar. I understand that you had a frustrating experience with your brakes and rotors at Mark Christopher Auto Center. Your concerns are important, and I encourage you to reach out to me directly to discuss this matter further and ensure a positive experience in the future. I appreciate your input, and we hope to improve our services. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 20, 2026

Another service and repair for one of our Chevy’s. Eddie was great at communicating with us. The car was not done on the day promised but we pivoted and made it work. The pick up process continues More

by AMYMULDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Mar 21, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, Amy. I understand how important timely and smooth service is when picking up your Chevy, and your feedback about the process helps Mark Christopher Auto Center identify ways to improve efficiency. I encourage you to contact me directly if you’d like to discuss your visit further. We’re committed to making every service experience as streamlined and positive as possible for our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 18, 2026

Service dept management here is top notch , my go-to for all my car servicing needs More

by Haro
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Haro! I’m thrilled to hear that you find the service department management at Mark Christopher Auto Center to be top-notch. I appreciate your trust in us for all your car servicing needs, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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