Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 6,931 service reviews
Hard to get car issues resolved, long waiting lines for loaners, service/maintenance department careless loaners, service/maintenance department careless More
This is my 3rd time trying to make this review concerning my reason I like this dealership. I do not want to attempt again . my reason I like this dealership. I do not want to attempt again . More
As always I receive exceptional service from Chelsea! She is awe-mazing. I usually drop my car off and in a dhort time its ready for picknup and washed! She is awe-mazing. I usually drop my car off and in a dhort time its ready for picknup and washed! More
First time at Mark Christoper for service on my GMC truck and I was impressed with their service. The second I arrived I was greeted by the nicest man named Avo. He was so helpful from the get the go. I was and I was impressed with their service. The second I arrived I was greeted by the nicest man named Avo. He was so helpful from the get the go. I was able to get everything I needed serviced here. They do it all! I highly recommend taking your vehicle here and make sure to ask for Avo. More
Took our truck there after the upper A arm broke. Truck sat outside for 3 1/2 months in the hot elements during the summer waiting for parts to be re-engineered. The service updates were terrible. Truck sat outside for 3 1/2 months in the hot elements during the summer waiting for parts to be re-engineered. The service updates were terrible. Everything seemed to fall on deaf ears. Being that the parts were an issue to obtain, (GM's fault,) you would think they would offer some kind of loaner car. The customer service was so terrible< we had to contact GM directly. We were supposed to receive our truck back looking like a ("polished penny") and when we received it back, it was an oxidized mess. I'm not one to complain. This dealership did not give one iota of ---- about us or our vehicle. Some people think nothing of their automobiles. Us, we treat them as show cars... We have always been a GM family, and my in-laws are retired from GM. We won't let this detour us from GM. Our choice of our dealership will change though. Thank you Chris Leggio for the wonderful customer service and experience. More
Awesome service, thought the car had a major issue but was still diagnosed and fixed within a day of it happening. Issue happened Tuesday, made an appointment that night, dropped car off on Wednesday and was still diagnosed and fixed within a day of it happening. Issue happened Tuesday, made an appointment that night, dropped car off on Wednesday and had my car back Thursday. More
Our sales rep Anthony was amazing. Great personality, great product knowledge. He found me something better than what I originally wanted and stayed close to the budget. He paid at Great personality, great product knowledge. He found me something better than what I originally wanted and stayed close to the budget. He paid attention to the whole family, even the 4 year old during the sale. Great guy!! More
Mark christopher is a Great dealer great costumer service fast to answer any question and needs thanks again fast to answer any question and needs thanks again More
Beware of this dealership service Dept. There was damage to my Cadillac Escalade after being in their possession for a week. Delearship failed to assume responsibility rather provided me wi There was damage to my Cadillac Escalade after being in their possession for a week. Delearship failed to assume responsibility rather provided me with photos of a different vehicle with a different ID. Management refuses to accept responsibility. My vehicle was driven without my consent for over 100 miles. Documents given upon delivery state technician drove my car 35 miles. Service advisor had requested my permission to drive my vehicle home “to get it to act up” advisor denied any permission. This shop violates the trust consumers provide with their vehicles. More
Thorough and complete Asked to check on temperature difference on car and weather app. Nobu gave detailed information on what was done to address problem. difference on car and weather app. Nobu gave detailed information on what was done to address problem. More











