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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,815 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,516 service reviews

January 17, 2026

10/10 recommend Tony was great fast easy straight to the point. Will always come back More

by OMARJSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your glowing review! I am thrilled to hear that you had a great experience with Tony at Mark Christopher Auto Center. We appreciate your recommendation and look forward to welcoming you back next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2026

Upon arrival I was given disrespect/ attitude when I asked if I should wait in the car or check in inside since it was my first time. However when I walked in I was greeted by a man that was vey welcomi More

by christianguerrero1429
Recommend Dealer
Yes
Employees Worked With
Idk name was not given
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Jan 18, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Christian. I appreciate your feedback regarding your initial interaction and am glad to hear that once inside, you received a warm welcome and assistance. At Mark Christopher Auto Center, we strive to ensure every visit is pleasant, and your comments help us improve. If you have any further concerns or need assistance, please feel free to reach out to us. We hope to serve you better in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2026

This dealership attempted to fix my vehicle 3 times, last time being Dec 2025 and could not. Told me there is nothing that can be done and no bulletins or recalls from GM. Went to another dealership and the More

by ARTSDOCS83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dino Picanzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand how important it is for your vehicle to be properly diagnosed and repaired. At Mark Christopher Auto Center, we aim to provide accurate guidance and effective solutions, and your feedback helps me review our processes to ensure all service opportunities and bulletins are fully considered. If you'd like to talk more about your visit, please feel free to contact me directly. Your input is appreciated. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 16, 2026

No pressure on get the vehicle you need they make you feel like family the whole time I was there More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Mark Christopher Auto Center responded

Thanks so much for your encouraging review, Robert! I'm delighted to hear that you felt at home during your visit to Mark Christopher Auto Center. Our goal is to provide a comfortable and pressure-free environment for all our customers. I truly appreciate your feedback, and our team looks forward to welcoming you back soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 16, 2026

I was not given the inspection information sheet when I picked up my vehicle. So I have no idea if anything needs to be addressed. More

by LENNIESWIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alvarado
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Jan 17, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand the importance of having the inspection information sheet for your vehicle. Please feel free to reach out to me at Mark Christopher Auto Center to address this further. Your concerns are valuable to me, and I appreciate you bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 15, 2026

Excellent service and very professional. I would highly recommend this dealership and service/parts department to others. More

by jmcgarvey27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Flores
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Jan 15, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your recommendation of Mark Christopher Auto Center and am glad you received excellent service from our team. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 15, 2026

Excellent customer service Avo was great. Repairs were explained thoroughly and completed on time. My car came back detailed excellent job More

by gheath0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I am thrilled to hear that Avo provided you with excellent customer service and that your car repairs were explained thoroughly and completed on time. It's great to know that you were pleased with the detailing as well. We appreciate your feedback and look forward to seeing you again at Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 14, 2026

The number 1 reason I go to Mark Christopher for service is Chelsea. I live 10 minutes from another Cadillac dealer but drive 30-45 minutes because I know with Chelsea the service will be excellent. She is More

by chapy716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your feedback! I appreciate your loyalty to Mark Christopher Auto Center and your trust in Chelsea. It's great to hear that her professionalism and communication have made such a positive impact on your service experience. We look forward to seeing you again on your next visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 14, 2026

Nobu is top notch in handling my service needs and Mark Christopher is my go to dealer for the past ten years.They always deliver great service. More

by tourandreas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I am glad to hear that Nobu has been top notch in handling your service needs. It's great to know that Mark Christopher Auto Center has been your go-to dealer for the past ten years. We appreciate your loyalty and look forward to continuing to provide you with great service in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 14, 2026

Great service as always, Eddie kept me informed of my vehicles status and was able to get me into a rental since they were going to keep my vehicle for a few days. More

by MTINONT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
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Jan 14, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I am happy to hear you had a great experience with us at Mark Christopher Auto Center. It's great to know that Eddie kept you informed and helped arrange a rental for you. We appreciate your trust in us and look forward to serving you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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