Mark Christopher Auto Center

I purchased an illuminated front emblem for my vehicle. It was on back order, so it took some time to get delivered to the dealership for installation. After the dealership called to tell me the emblem was It was on back order, so it took some time to get delivered to the dealership for installation. After the dealership called to tell me the emblem was installed, they also informed me that it was not working and they would have to order a new one. I'm not sure what happened, and they didn't know either. Unfortunately, something went wrong with the install or the emblem itself. I'm happy they were able to order a new one, but having to go through the entire process is disquieting. More

Great customer service. They were really helpful and address all our needs in a professional manner They were really helpful and address all our needs in a professional manner More

Great customer service, friendly, knowledgeable staff who strives for excellence. Easily assessable location, acceptable hours of operation. who strives for excellence. Easily assessable location, acceptable hours of operation. More

Avo in the repair department did an amazing job. Made the warranty issue I took the car in for easy to resolve and painless. I highly recommend the service center based on Avo's excellent service. Made the warranty issue I took the car in for easy to resolve and painless. I highly recommend the service center based on Avo's excellent service. More

Chelsea is always prompt to respond and takes care of all our needs in a timely manner. Her professionalism and her courtesy for the customers goes beyond and it truly shows. We never have to worry about bri our needs in a timely manner. Her professionalism and her courtesy for the customers goes beyond and it truly shows. We never have to worry about bringing our car there because we truly trust Chelsea and her work. More

the service department has always done great work for me and in a timely manner. and in a timely manner. More

This was my second time scheduling an *appointment* for them to tell me it’s gonna take 2 and a half hours plus because they’re backed up and lunch is from 12-1. If that’s the case why have open time slots them to tell me it’s gonna take 2 and a half hours plus because they’re backed up and lunch is from 12-1. If that’s the case why have open time slots to be confirmed for appointments even during lunch hours. And since when does an oil change take 2 hours plus. After my first appointment being told this information I was convinced to reschedule especially considering I brought my young son and did not know it would take that long. They communicated with me that the weekend is first come first serve you don’t need an appointment. On Saturday I called at 3:15pm considering online it says they close at 8pm. The rude woman on the line tells me they stop taking walk ins at 3pm because they close at 6pm and they’re closed on Sunday. At this point I feel as if the workers just created their own work schedule to what’s convent for them. This location is not focused on any customer service satisfaction. When I walked in for my second attempt of my confirmed appointment at 10am, the worker told me it would be done till after lunch. That’s waiting four hours for a scheduled appointment for an oil change. After I got a text confirming my vehicle was completed it took the employer 1 hour to find my keys and pull up my vehicle. I will never return to this location or advise anyone to waist there time. More

Quick and easy Friendly service, comfortable waiting area. Enjoyed the complimentary coffee and danish. Clean area. Enjoyed the complimentary coffee and danish. Clean More

Great service, friendly people, and reasonable pricing. It restores my confidence in servicing my car with the dealership. It restores my confidence in servicing my car with the dealership. More

Excellent experience. They worked with me with my trade in and I got the exact truck I wanted. They worked with me with my trade in and I got the exact truck I wanted. More