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Mark Christopher Auto Center

Ontario, CA

4.6
11,656 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,908 service reviews

October 10, 2026

Dealership experience was fine just a couple delays in the process of getting things done in timely manner I was told it would take one day to get my interior done and then they switched it to 3 days and More

by 2022camaross1le
Recommend Dealer
No
Employees Worked With
Ozzy great customer service but I don't like being told something is going to be done for me and they don't do it rating is Neutral for me
Oct 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us. I'm glad to hear that your overall dealership experience was fine, but I understand your concerns regarding the delays and the issues with the interior work, detailing, and your GM app points. We strive to provide timely service, and your feedback is vital in helping us improve. I encourage you to reach out to me directly at Mark Christopher Auto Center so we can address these matters more thoroughly. Thank you again for your review, and we hope to assist you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2026

Chelsea is a great person to work with. She’s extremely knowledgeable in her field. It’s been a breeze to get in for service through text or call. She’s personable and poignant. I won’t go More

by DBGALLEANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I’m happy to hear you had such a positive experience with Chelsea at Mark Christopher Auto Center. Her knowledge and personable approach truly make a difference. We look forward to serving you and your Cadillac for many years to come! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2026

The service people are nice and welcoming. I gave three stars because I could not get a update on my vehicle. I called multiple times and finally talked to a manager. He got me the update I ne More

by JM28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your kind words about the service team at Mark Christopher Auto Center. I understand the importance of timely communication regarding your vehicle, and I'm glad to hear that the manager was able to provide you with the update you needed. We strive to improve our communication and your experience is valuable in helping us achieve that. If you have any further concerns, please feel free to reach out. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2026

Nobu was very helpful and kept me informed throughout the entire service process. His communication and excellent customer service made the experience smooth and stress free. Thank you, Nobu! More

by Jford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that Nobu provided you with such helpful communication and excellent customer service during your visit at Mark Christopher Auto Center. We always strive to make the service experience smooth and stress-free for our customers. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 08, 2026

When my vehicle was brought to be when the service was done, my steering wheel had grease or oil marks. When I asked the guy about it he said it was like that when he brought it from the shop. So I went t More

by Roblez213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the marks on your steering wheel and the communication issues you encountered at Mark Christopher Auto Center. We strive for high standards in our service, and it's concerning to hear that we fell short in this instance. I encourage you to reach out to me directly so I can discuss your concerns further. Thank you for bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 05, 2026

Juan has always been great but I was told my car had multiple issues which some were correct but I was told my negative battery cable was bad a ball joint and some bushings. I am a heavy equipment mecha More

by williamsbyph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding the assessment of your vehicle. At Mark Christopher Auto Center, we strive to provide accurate diagnostics and quality service. I value your expertise as a mechanic, and we are committed to improving our standards. If you have any more insights or would like to discuss this further, please feel free to reach out to me directly. Thank you for choosing Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 05, 2026

Good quick services. Order the parts we needed for the lights. Answered my questions thank you! More

by sparktrans21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I'm glad to hear that you received quick service and that your questions were answered. At Mark Christopher Auto Center, we strive to provide the best experience for our customers. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 03, 2026

I made an appointment. I arrived on time. I was checked in. I waited. Vehicle was done within the committed time. The service was professional. More

by kg6mea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Brady
Oct 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I am delighted to hear your vehicle service at Mark Christopher Auto Center was completed on time and that you experienced professional service throughout your visit. We look forward to assisting you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 30, 2026

I have been very pleased with the service provided by this dealership. I have been there multiple times and they are always top notch. One of the biggest things is that they always give a call back when More

by mzlizarteaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review, Liz! I truly appreciate your kind words about the service at Mark Christopher Auto Center. It's great to hear that we consistently provide top-notch service and follow up as promised. Our team strives to create a welcoming and responsive environment for our customers. Looking forward to seeing you again on your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2026

Received excellent service from Avo and Eddie. My Corvette was ready before the time promised. It was all very seamless. Well done guys! More

by chris@mvpropertiesllc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
Sep 30, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Chris! I’m delighted to hear that you received excellent service from Avo and Eddie at Mark Christopher Auto Center. It’s great to know that your Chevrolet Corvette was ready ahead of schedule and that the process was seamless for you. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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