Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Dealership experience was fine just a couple delays in the process of getting things done in timely manner I was told it would take one day to get my interior done and then they switched it to 3 days and the process of getting things done in timely manner I was told it would take one day to get my interior done and then they switched it to 3 days and got it wrong the first time the I was told my car was gunna get detailed and get my tank filled for the inconvenience but that didn't happen neither and took about 6 days there the second time . Also have not received my points on the gm app or tags in the mail yet so I can put my custom license plates on More
Chelsea is a great person to work with. She’s extremely knowledgeable in her field. It’s been a breeze to get in for service through text or call. She’s personable and poignant. I won’t go She’s extremely knowledgeable in her field. It’s been a breeze to get in for service through text or call. She’s personable and poignant. I won’t go anywhere else for our Cadillac service and they have earned me as a lifelong customer for all future sales. More
The service people are nice and welcoming. I gave three stars because I could not get a update on my vehicle. I called multiple times and finally talked to a manager. He got me the update I ne I gave three stars because I could not get a update on my vehicle. I called multiple times and finally talked to a manager. He got me the update I needed. After I got the update, the communication was much better. More
Nobu was very helpful and kept me informed throughout the entire service process. His communication and excellent customer service made the experience smooth and stress free. Thank you, Nobu! entire service process. His communication and excellent customer service made the experience smooth and stress free. Thank you, Nobu! More
When my vehicle was brought to be when the service was done, my steering wheel had grease or oil marks. When I asked the guy about it he said it was like that when he brought it from the shop. So I went t done, my steering wheel had grease or oil marks. When I asked the guy about it he said it was like that when he brought it from the shop. So I went to the service area and everyone there just kept pointing fingers at each other not saying who to talk about this More
Juan has always been great but I was told my car had multiple issues which some were correct but I was told my negative battery cable was bad a ball joint and some bushings. I am a heavy equipment mecha multiple issues which some were correct but I was told my negative battery cable was bad a ball joint and some bushings. I am a heavy equipment mechanic but don’t have the time or the want to work on my own vehicles but due to the price and work I decided to handle it myself and I am glad I did because after replacing my battery cable the old cable tested good and out of everything else quoted only my battery and wheel bearing were bad. I am willing to pay dealer pricing but not if I am not getting dealer quality work or service. I understand technicians are getting hard to come buy but there is no excuse for screwing customers. More
Good quick services. Order the parts we needed for the lights. Answered my questions thank you! Order the parts we needed for the lights. Answered my questions thank you! More
I made an appointment. I arrived on time. I was checked in. I waited. Vehicle was done within the committed time. The service was professional. I arrived on time. I was checked in. I waited. Vehicle was done within the committed time. The service was professional. More
I have been very pleased with the service provided by this dealership. I have been there multiple times and they are always top notch. One of the biggest things is that they always give a call back when this dealership. I have been there multiple times and they are always top notch. One of the biggest things is that they always give a call back when they say they will, which is unlike many other dealerships that don't, and you can't get a live person. More
Received excellent service from Avo and Eddie. My Corvette was ready before the time promised. It was all very seamless. Well done guys! My Corvette was ready before the time promised. It was all very seamless. Well done guys! More











