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Mark Christopher Auto Center

Ontario, CA

4.6
11,207 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,705 service reviews

May 26, 2026

Attentive, caring, polite, respectful and diligent. They hear you’re issues, evaluate the situation and inform you of choices and execute their strategy to make you whole. More

by jtjr1@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Bryan
May 27, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I truly appreciate your positive feedback about your experience at Mark Christopher Auto Center. We take pride in being attentive and respectful, ensuring that we address all your needs. We look forward to seeing you again and helping you with any future vehicle needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 26, 2026

Great Service at this dealership. Nobu was great as a service advisor. Not sure why I need a minimum of 15 words to complete the survey though. More

by ron.mcguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : n/a
May 27, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Ron! I’m thrilled to hear you had a great experience at Mark Christopher Auto Center and that Nobu provided excellent service as your advisor. I appreciate your feedback, and we look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 25, 2026

We ordered all weather mats for our Yukon. The mats were delivered on time and installed. More

by MABARRON812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm happy to hear that your all-weather mats for your GMC Yukon were delivered and installed on time. At Mark Christopher Auto Center, we strive to provide excellent service, and your feedback means a lot to us. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 25, 2026

Nobu and the service techs are the best! !! I never have issues and it's always a pleasure to work with Nobu. More

by Benny M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Benny! I’m thrilled to hear that you have had such positive experiences with Nobu and our service team at Mark Christopher Auto Center. I appreciate your support, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 25, 2026

It was fine but it's frustrating having a new truck and the battery has died on it more than once already More

by jchilds11115
Recommend Dealer
Yes
Employees Worked With
Anthony
May 25, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand how frustrating it can be to face battery issues with your new truck. Your feedback is valuable, and I encourage you to reach out to me directly at Mark Christopher Auto Center so I can assist you further. I appreciate your input, and we hope to enhance your experience moving forward. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 24, 2026

Great service from the service agent, and when she stepped away, her co-worker was also engaging and polite. More

by PRESHA1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Presha! I’m happy to hear that you received great service from us at Mark Christopher Auto Center. It's fantastic to know that both our service agent and her co-worker were engaging and polite during your visit. I appreciate your feedback, and we look forward to welcoming you back soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 24, 2026

I had a great experience at Mark Christopher Auto Center. The staff was professional, friendly, and very helpful throughout the entire process. They made everything smooth and easy, and I truly appreciate th More

by mos2000n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sanchez
May 25, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience at Mark Christopher Auto Center and that our staff provided you with professional and friendly service. Your recommendation means a lot to us! We look forward to assisting you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 23, 2026

Great staff to work with. Amazing sales , financing and managers would definitely reffere. Friends and family More

by cesarsanchezccs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Cesar! I'm happy to hear that you had a great experience with our staff at Mark Christopher Auto Center. Your recommendation to friends and family means a lot. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 23, 2026

Walked in. Was not greeted. Waiting for the service advisor I was told I had an appointment with. He decided to call someone about their extended warranty rathe More

by M.SAAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your concerns regarding the check-in process, the communication during your service visit, and the review of your vehicle inspection at Mark Christopher Auto Center. I also appreciate your positive comments regarding the porter who assisted you during pickup. Our goal is to provide attentive service, clear communication, and a welcoming experience from arrival through vehicle pickup. Please reach out to me directly so I can review your visit and better understand the details. We are committed to improving communication, attentiveness, and service follow-through throughout the customer experience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 23, 2026

I recently visited the service center for auto maintenance, auto repair, and a manufacturer recall notice. Avo Injian handled my visit and provided an absolutely outstanding customer experience fr More

by Gabriel Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Mark Christopher Auto Center responded

Gabriel, thank you for your detailed review! I am thrilled to hear about your positive experience at Mark Christopher Auto Center, especially with Avo. Providing exceptional service and clear communication is our priority, and it's great to know that Avo made your visit so seamless. I appreciate you taking the time to share your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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