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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
11,089 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,645 service reviews

April 18, 2026

Great CUSTOMER SERVICE. He was very informative and answered all my questions. Was thorough as well. More

by LUIS.GUZMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure not listed.
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Apr 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, Luis! I’m thrilled to hear you had a positive experience at Mark Christopher Auto Center. We strive to provide informative and thorough service, and it’s great to know we met your expectations. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 18, 2026

Outstanding service by sales person Alex Sarabia he made our experience one of the best experiences buying a car More

by lrp0072000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm glad to hear that Alex provided you with outstanding service and made your car-buying experience so enjoyable. At Mark Christopher Auto Center, we strive to create memorable experiences for our customers. Looking forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Apr 18, 2026 -

lrp0072000 responded

Lloyd I bought cars in the past and Alex Sarabia made this a very good experience. His knowledge of all the features of the SUV he explained to my wife in detail how to use all the features, no pressure, very understanding of what we were looking for. Very kind and respectful, very honest. My wife and I were very impressed wit Alex Sarabia. Highly Educated and honest.

April 18, 2026

Excellent customer service I was amazed with the quality service we received from the sales agent Alex Sarabia More

by lrp0072000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I’m happy to hear that you had an excellent experience at Mark Christopher Auto Center, especially with Alex. We take pride in providing quality service and appreciate your feedback. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 17, 2026

Very good, it did take four hours instead of the estimated two, Coffee was great and the waiting area was very nice. More

by Curt.smith7
Recommend Dealer
Yes
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Apr 18, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Curt! I’m glad to hear that you enjoyed the coffee and found our waiting area to be nice. I appreciate your understanding regarding the time it took for your service at Mark Christopher Auto Center. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2026

Had an unexpected issue with a software update in the 2023 Escalade. Service was quick, responsive, and helpful. Got the issue resolved and got me back on the road. Thanks. More

by TONY@ALLIEDCRE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 17, 2026 -

Mark Christopher Auto Center responded

Delighted to receive such a positive review, Tony! I’m delighted to hear that we could quickly resolve the software update issue with your 2023 Cadillac Escalade. At Mark Christopher Auto Center, we strive to provide responsive and helpful service. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2026

Average dealer ship nice waiting areas but they take your entire life to don anything. Wait time are out of control. 2 weeks ago I waited 3 hours for an oil change. Where did you go for the oil the Middle Ea More

by Matt67227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience with us. Matt. I understand that waiting times can be frustrating, and I appreciate your feedback regarding the service you received at Mark Christopher Auto Center. We strive to provide timely service and will take your comments into consideration to improve our processes. If you have further concerns or would like to discuss your experience in more detail, please feel free to reach out to me directly. We hope to have the opportunity to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2026

Had *beyond* excellent care and service. I was waiting, and in exactly one hour from arrival for an oil change I was driving away in my clean truck. Fantastic More

by kevin.webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Mark Christopher Auto Center responded

Thank you, Kevin! I’m thrilled to hear you received beyond excellent care and service during your visit to Mark Christopher Auto Center. It's great to know that your oil change was completed promptly, and your truck was clean when you drove away. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2026

Juno provided excellent service. I was very pleased. He communicated well with me & always kept me informed about the status of my car More

by LEYVABEAR2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I’m glad to hear that Juno provided you with excellent service and kept you informed about the status of your car. Your satisfaction is very important to us at Mark Christopher Auto Center. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 15, 2026

great communication at this dealership! highly recommend this dealership, they’re so kind and knowledgeable More

by daisydiane17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alvarado
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Apr 16, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Daisy! I’m thrilled to hear that you had such a positive experience at Mark Christopher Auto Center. We strive to provide excellent communication and support, and it's great to know that you found us kind and knowledgeable. I appreciate your recommendation, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 15, 2026

Friendly staff. The vehicle was well taken care of with all concerns addressed. Attentive management team. More

by ltoons07
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Hernandez
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Apr 15, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly staff and attentive management at Mark Christopher Auto Center. I'm glad to hear that your vehicle was well taken care of and all your concerns were addressed. We look forward to seeing you again for your future automotive needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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