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Mark Christopher Auto Center

Ontario, CA

4.6
11,718 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,939 service reviews

October 28, 2026

My husband is usually the one who takes the car in for service, and he always speaks very highly of Juan. He’s worked with a few people at Mark Christopher, but Juan is the only person he prefers to work More

by A_DELGADO1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! I am thrilled to hear that your husband has had such a positive experience with Juan at Mark Christopher Auto Center. It's wonderful to know that he consistently goes above and beyond to provide exceptional service. I truly value your feedback and appreciate your support. We look forward to welcoming you both back in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 28, 2026

This is my local dealership, Avedis always takes care of me! Great service always when I go! More

by Q50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that Avedis always takes great care of you at Mark Christopher Auto Center. I appreciate your loyalty, and we look forward to providing you with excellent service every time you visit. Don't hesitate to share your experience with others! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 27, 2026

The service was fast and on time. The service advisor Nobo kept me informed. Thank you More

by da1muse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Muse! I'm glad to hear that you experienced fast and timely service at Mark Christopher Auto Center. It's great to know that Nobo kept you informed throughout the process. We hope to see you again soon and earn that 5-star rating on your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 25, 2026

Great work, fix right the first time. Will return for future services. Definitely trust worthy More

by CESARICACONNECTIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review, Cesar! I’m thrilled to hear that you had a great experience with us at Mark Christopher Auto Center and that the work was done right the first time. I appreciate your trust, and we look forward to serving you again in the future. Please don't hesitate to reach out for any of your automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 25, 2026

No Complaints didn't have to wait a long time. Everyone was pleasant. Gerald was excellent.\n In getting us what we wanted More

by dedriasmith.750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald waters
Oct 25, 2026 -

Mark Christopher Auto Center responded

Thank you for your positive feedback, Dedria! I’m glad to hear that you had a great experience at Mark Christopher Auto Center and that Gerald provided excellent service. We strive to make the car buying process as pleasant and efficient as possible. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 24, 2026

Where not able to fix my issue Where not able to fix my issue aftwr takimg it theee times More

by Perlapelayo27
Recommend Dealer
No
Oct 25, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Perla. I understand that you had a frustrating experience with your vehicle at Mark Christopher Auto Center, and I appreciate you bringing this to our attention. Please reach out to me directly so we can address your concerns and work towards improving our service. Your satisfaction is important to me, and I want to ensure that we meet your needs. . Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 24, 2026

Jackie always top notch customer service. Always appreciate the staff. Won’t go anywhere else More

by davidboswell.nwac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, David! I truly appreciate your kind words about the staff and am happy to hear that Jackie provided you with top-notch customer service. At Mark Christopher Auto Center, we strive to create the best experience for customers, and we look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 23, 2026

Great customer service. I brought car in for an oil change. I was very pleased that it was done to my satisfaction. More

by jazz_queen56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I’m thrilled you had a great experience with the oil change at Mark Christopher Auto Center. Providing excellent customer service is our top priority, and I’m glad our team met your expectations. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 23, 2026

Hard to get car issues resolved, long waiting lines for loaners, service/maintenance department careless More

by PONCEDAISY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback with us, Daisy. I understand your concerns regarding the service and maintenance experience at Mark Christopher Auto Center. Your feedback is valuable, and our team strives to improve our processes. I encourage you to reach out to me directly to discuss your experience further and see how we can assist you better in the future. Thank you for choosing us, and we hope to regain your confidence. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 22, 2026

This is my 3rd time trying to make this review concerning my reason I like this dealership. I do not want to attempt again . More

by RIALTOBELLS1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your efforts in sharing your experience with Mark Christopher Auto Center. If you have any specific thoughts or details you'd like to share, please feel free to reach out to us directly. We look forward to assisting you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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