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Mark Christopher Auto Center

Ontario, CA

4.6
11,538 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,858 service reviews

September 06, 2026

Outstanding Customer Service knowledgeable about the various area management Chelsea’s straight forward approach is definitely an asset woman to woman she has me come back !! More

by BKINNERY@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about Chelsea and our commitment to outstanding customer service at Mark Christopher Auto Center. I’m glad to hear that her straightforward approach made a positive impact on your experience. We look forward to welcoming you back again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 06, 2026

My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More

by buttonfly91701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the oil leak from your truck, and I appreciate your feedback. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to me directly, and I would be happy to discuss thisfurther with you. I am here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2026

Been having to take my truck back in since I bought it back in January More

by HUNTERMCALLISTER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
Sep 07, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback regarding your truck, Hunter. I understand that having to return for multiple visits can be frustrating, and I appreciate you bringing this to our attention. Please feel free to contact me directly at Mark Christopher Auto Center so I can discuss your concerns more thoroughly. Your satisfaction is important to me, and we aim to ensure a better experience moving forward. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2026

Okay ? ? Can you send the specifications of the units you quoted to the shop More

by dannyjolsen
Recommend Dealer
Yes
Employees Worked With
Danielle
Sep 06, 2026 -

Mark Christopher Auto Center responded

Thank you for reaching out, Danny! Please contact us directly at Mark Christopher Auto Center, and we will be happy to provide you with the specifications for the units you need. Looking forward to assisting you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2026

The team did a great job communicating and getting everything completed on schedule. Thank you. More

by davidblock614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, David! I am delighted to hear that our team was able to communicate effectively and complete everything on schedule. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2026

As always, we received great service from Mark Christopher. Employees were pleasant and my car is running great. More

by lxstimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alvarad
Sep 06, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind review! I’m pleased to hear that you received great service from Mark Christopher Auto Center and that your car is running great. We always strive to provide a pleasant experience, and I appreciate your feedback. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2026

Great service. Nobu was outstanding and provided great customer service. Turned a bad situation into a good omen. Thank you More

by DGOLDBERG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Mark Christopher Auto Center responded

Grateful for such a positive comments! I’m pleased to hear that Nobu provided you with outstanding service and was able to turn the situation around for you. At Mark Christopher Auto Center, we strive to ensure our customers have the best experience possible. I appreciate your kind words, and we look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 04, 2026

The cashier staff was rude regarding the release of the vehicle keys and the location of the vehicle. The first staff member did not provide specific information to locate my vehicle and when I followed up More

by acjp05
Recommend Dealer
No
Employees Worked With
Javier Juarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Juarez
Sep 05, 2026 -

Mark Christopher Auto Center responded

Thank you for your sharing your concerns regarding your experience at Mark Christopher Auto Center, and I appreciate you bringing this to my attention. If you’re open to discussing your experience, please feel free to reach out to me directly, and I’d be happy to speak with you. Your comments regarding your experience with our cashier staff provide valuable insight as our team continues to look for opportunities to improve our service and enhance the customer experience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2026

The dealership provides a good workman ship when we take the vehicle to get maintenance. More

by ramireza909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your kind words about the workmanship at Mark Christopher Auto Center. It's great to know that you are satisfied with our maintenance services. Looking forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 03, 2026

Eddie on service was amazing in response when I had questions and always has a smile. More

by uscfighton77
Recommend Dealer
Yes
Employees Worked With
Eddie do t know his last name
Sep 03, 2026 -

Mark Christopher Auto Center responded

Thank you for the fantastic review! I’m glad to hear that Eddie provided you with amazing service and a positive experience at Mark Christopher Auto Center. Your kind words are appreciated, and we hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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