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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
4.6
11,576 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,877 service reviews

September 19, 2026

Waiting time for an oil change was more than 3 hours , staff is nice , however waiting time definitely need improvement More

by markovre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remeber
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September 16, 2026

Mark Christopher has the best staff in the car game. All around top notch crew More

by vanmatre.jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2026 -

Mark Christopher Auto Center responded

Jeff, thank you for your wonderful feedback! I’m honored to hear that you think we have the best staff in the car game. Our staff takes great pride in our team and their dedication to providing excellent service. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 16, 2026

Its a dealership located in Ontario California. Their service department appeared to be very busy More

by vargy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 16, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate you taking the time to share your experience at Mark Christopher Auto Center. It's great to hear you noticed our busy service department, as it reflects our commitment to providing quality service. If you have any specific concerns or suggestions, please feel free to reach out. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 15, 2026

Great customer service. I got all the help i needed from Cesar and good service. All great service form Adam. Will be coming back for future services. More

by chuy.1984.25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 stars to Adam as well
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Sep 15, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review, Chuy! I’m thrilled to hear that you received great customer service from Cesar and Adam at Mark Christopher Auto Center. I appreciate your kind words, and we look forward to assisting you again for your future services. Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2026

I purposely drive far to come here because I know I'll be taken care of. Great customer service. More

by dannellepearring
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Jose
Print
Sep 13, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Danelle! I truly appreciate you choosing Mark Christopher Auto Center and making the drive to see us. I'm thrilled to hear that you feel well taken care of and that you enjoyed our customer service. We look forward to assisting you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2026

Awesome service department friendly employees clean and comfortable waiting room not to bad waiting time More

by klosky31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 13, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m glad to hear that you had a positive experience with our service department and found our employees friendly. At Mark Christopher Auto Center, we strive to provide a clean and comfortable environment for our customers. I appreciate your feedback and we look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2026

Excellent customer service. My service person was very knowledgeable and very professional. vehicle was promised on time also. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 13, 2026 -

Mark Christopher Auto Center responded

Jason, thank you for your wonderful review! I’m thrilled to hear about your excellent experience with us. It’s great to know that we provided knowledgeable and professional service, and that your vehicle was ready on time. I appreciate your support and we hope to see you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2026

Very helpful staff. Even the salesman, Brady, helped out a lot. Even had the guys detail my new truck, took awhile but with waiting for them to finish it up and drive of More

by eds.name.here.please
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry
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Sep 13, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m happy to hear that our staff, including Brady, provided you with such helpful service during your visit. I’m glad you enjoyed the detailing of your new truck; it's important to us that you drive off looking your best! I appreciate your support and we look forward to serving you again at Mark Christopher Auto Center. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 12, 2026

Avo was a great help and transparent throught the whole process of having my headlight replaced More

by DOMINICKBROWN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 13, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Dominick! I’m glad to hear that Avo provided great assistance and transparency during your headlight replacement at Mark Christopher Auto Center. I appreciate your support and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2026

Thank you for reaching out. I am extremely grateful for the excellent service that was provided and the timeliness it was provided. Nobu was very professional, very courteous, a More

by STS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 12, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I truly appreciate your kind words about Nobu and the excellent service you received at Mark Christopher Auto Center. It's great to hear that he was able to assist you and keep you informed during the process. We understand your concerns regarding the loaner car availability, and appreciate your feedback. Your experience is important, and we will certainly take your comments into consideration. I'm thrilled to know that you plan to return and recommend us to your friends. Thank you again for choosing Mark Christopher Auto Center, and we look forward to seeing you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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