Back

Mark Christopher Auto Center

Ontario, CA

4.6
10,713 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 6,467 service reviews

December 22, 2025

The service was okay. Wait a bit long when waiting in waiting room. I was told 2 hours and it was 31/2hours. More

by krthmpsnteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us at Mark Christopher Auto Center. I understand that your wait time exceeded the expectation set, and we value your input. Please feel free to reach out to us directly if you have any further concerns. We look forward to serving you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 22, 2025

Great customer service . I will definitely recommend it. I been to several dealers, and had bad experience. But this one I really like the way they keep the customer informed More

by lore.montes0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Dec 22, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Lore! We truly appreciate your feedback and are thrilled to hear that you had a positive experience at Mark Christopher Auto Center. It's great to know that our commitment to keeping customers informed made a difference for you. We look forward to serving you again in the future and hope you share your experience with others! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 20, 2025

Ceasar did a great job. Got the oil change done and fixed the tailgate in one service. More

by JORDANVEGA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2025 -

Mark Christopher Auto Center responded

Thank you, Jordan! I appreciate your kind words about Cesar and am glad to hear that he took care of your oil change and tailgate fix efficiently. At Mark Christopher Auto Center, we strive to provide excellent service, and your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 19, 2025

Great service and I've decided to bring our other Buick to this dealer for service as well! Christopher is always helpful and answers any questions. The atmosphere while waiting is comfortable and before y More

by t.fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alvarado
Dec 19, 2025 -

Mark Christopher Auto Center responded

Thanks so much for your excellent review! I'm pleased to hear that you had a great experience at Mark Christopher Auto Center and that Christopher was able to assist you. I truy appreciate your trust in us, and we're glad to service your other Buick as well. Our team works hard to create a comfortable atmosphere, and it's great to know you felt that during your visit. Looking forward to seeing you again soon! Highly recommend appreciated! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 19, 2025

The service department at Mark Christopher always go steps beyond for their customers, I appreciate their professionalism. More

by SUPERSTOCKRACER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that our service department exceeded your expectations with their professionalism. We strive to go above and beyond for our customers at Mark Christopher Auto Center, and your feedback means a lot to us. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 18, 2025

Greg Hess and the team were amazing helping with my new purchase. It was quick and easy. They are the best and I would not go anywhere else. More

by COREY.KOHNKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Corey! I'm thrilled to hear that Greg and the team at Mark Christopher Auto Center made your purchase experience quick and easy. Your satisfaction is our priority, and we appreciate your loyalty. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 17, 2025

Chelsea’s customer service is superb. She makes scheduling service for our vehicles a breeze. More

by lg.lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Mark Christopher Auto Center responded

Thank you for the feedback! I am happy to hear that Chelsea provided you with superb customer service and made scheduling service for your vehicles so easy. We appreciate your support and look forward to seeing you again at Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 17, 2025

Had a great experience. Taylor goes above and beyond and everyone was very kind and helpful More

by jonathaniprc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor ray
Dec 18, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review, Jonathan! I am thrilled to hear that you had a great experience at Mark Christopher Auto Center. It's wonderful to know that Taylor and our team provided you with exceptional service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 15, 2025

I saved $3,400 through my advisor Tony. The same day I brought it in he called me to give him whatever information I had on an extended warranty. I located it and called it in to him. Wit More

by Zorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review, Zorro! I am thrilled to hear that you saved $3,400 and had such a positive experience with Tony at Mark Christopher Auto Center. It’s great to know that everything went smoothly with your extended warranty. Your feedback is appreciated, and we hope to see you again soon for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2025

I am very happy with your service I will refered to my family to buy a car More

by doradosilvia71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabián sevilla
Dec 13, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! I appreciate your feedback and am thrilled to hear that you were happy with our service at Mark Christopher Auto Center. Referrals mean a lot to us, and we look forward to assisting your family with their car purchase as well. See you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

1
...