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Mark Christopher Auto Center

Ontario, CA

4.6
10,637 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,438 service reviews

November 21, 2025

They help me on everything I needed and Juan was able to work with my schedule so everything was good thanks for the help More

by juanguerra1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Mark Christopher Auto Center responded

Thank you for your review, Juan! I'm happy to hear that Juan was able to assist you and accommodate your schedule at Mark Christopher Auto Center. We appreciate your kind words and look forward to helping you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 19, 2025

I was told 3 hrs for diagnostic, it took approx. 24hrs. No loaner available. I had to rent a car. Told me I needed a new battery to fix the problem (my battery was only about one year old) I therefo More

by veronicalgreen56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu Damon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC
Nov 19, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Veronica. I understand your concerns regarding the extended diagnostic time and the issues you faced after the service. It’s important to us that our customers leave satisfied, and I appreciate your feedback about the lack of communication. I encourage you to reach out to me directly at Mark Christopher Auto Center to discuss this further. Your satisfaction is our priority. Thank you for bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 19, 2025

Great service and very helpful and addressed all of my concerns and offered solutions for my car More

by marsplanet_996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you received great service and that your concerns were addressed at Mark Christopher Auto Center. Our team is always here to offer solutions for your car. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 19, 2025

Oil service was performed in less than an hour and price is affordable ty Mark chystopher personnel More

by MENDEZ6533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Mark Christopher Auto Center responded

Thanks so much for your excellent review! I'm delighted to hear that your oil service was completed quickly and at an affordable price. Our team at Mark Christopher Auto Center is dedicated to providing excellent service, and it's great to know we met your expectations. Our team looks forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 19, 2025

I brought my 2019 Traverse in for a leaking sunroof. I never even open the sunroof. It was determined it needed the drains unclogged. I was quoted $250 and was ok with that. However, I was then told it More

by DGOMEZPRO112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie Klosky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 18, 2025

Anthony Lopez, promplty helped me as I can in just before service was closing. My vehicles issues were addressed upon a inspection outside to put my mind at ease and acknolwedge a specific smell from the veh More

by johnalmiron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lopez, EV Tech #3477
Nov 19, 2025 -

Mark Christopher Auto Center responded

Thank you so much, John! I am delighted to hear that our team, especially Anthony, was able to assist you promptly and address your vehicle's concerns. Your satisfaction is our priority, and it’s great to know we could put your mind at ease. I appreciate your kind words, and we hope to see you again at Mark Christopher Auto Center for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2025

Always a great experience coming here for my vehicle service needs. Management is top notch, Jeff Rizi is amazing, always goes above and beyond to make sure we are taken care of. My service advisor is More

by Haro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Haro! I am thrilled to hear that you always have a great experience at Mark Christopher Auto Center. It's fantastic to know that Jeff Rizi and our team have been able to provide you with top-notch service. We appreciate your kind words and look forward to assisting you with your vehicle service needs in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2025

This service was great with no issues. Work and speed of work on point. Communication was great. Thank you More

by boxer3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your positive experience! I'm so happy to hear that you had a great experience with the service at Mark Christopher Auto Center. We take pride in our work and communication, and I'm excited to know that it made a positive impact on your visit. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2025

Chelsea was phenomenal! Extremely professional, helpful, and communicative. She answered all our questions and offered quality solutions to our service issues. It's very More

by BILL@TCI4D.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave such a great review, William! I appreciate your kind words about Chelsea and the exceptional service you received at Mark Christopher Auto Center. I'm glad to hear that she was able to address your questions and provide quality solutions for your Cadillac Escalade. Your feedback truly motivates us to maintain our high standards. If you have any suggestions on how we can serve you better, please feel free to reach out. Our team looks forward to serving you even better in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2025

The staff at Mark Christopher continuously leave me with the impression that maintaining a high level of customer service is a top priority. More

by 7xdcx7
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Nov 18, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I truly appreciate your kind words about our staff and their commitment to high-quality customer service here at Mark Christopher Auto Center. I'm glad to know that we are meeting your expectations. Looking forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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