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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
4.6
11,330 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,767 service reviews

July 04, 2026

Loved this dealer, very attentive to there customers and accountable on there time. Would recommend!! More

by plascenciaruby.05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Ruby! I’m thrilled to hear that you had a positive experience at Mark Christopher Auto Center. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2026

The customer service was outstanding, I was very happy with the service I received . I will continue to always take my car to Mark Christopher More

by lisagibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob tenaglio
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Jul 04, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your kind words, Lisa! I’m thrilled to hear that you had an outstanding experience with our service at Mark Christopher Auto Center. I appreciate your loyalty, and we look forward to assisting you with your car again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 03, 2026

Making a appointment and checking in was very easy, however with a 8:15am appointment for a simple Oil change my vehicle wasn't ready till after 2:00pm. When I need simple things like a oil change it m More

by smcleod3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sanchez
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Jul 04, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your kind words about William's customer service. I understand your concern regarding the wait time for your oil change, and we truly value your suggestion about a dedicated oil change station. Your experience helps us identify areas for improvement, and feel free to reach out to us directly at Mark Christopher Auto Center to discuss this further. Our team hopes to provide you with a better experience next time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2026

Great service Tony Lopez always takes care of us. Glad he was able to find out the issue. More

by GARREOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I’m glad Tony was able to assist you and resolve the issue. At Mark Christopher Auto Center, we strive to provide excellent service, and it’s great to know that you had a positive experience. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2026

Even with an appointment I waited 1. 5 hours. Also, the oil change includes a vehicle inspection that did not happen. No mention of my low fluids, no mention or adjustment of tire pressur More

by gonzmeister66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand that waiting 1.5 hours, even with an appointment, can be frustrating. Your feedback regarding the oil change and the inspection process is valuable to me, and I take it seriously. I encourage you to reach out to me directly at Mark Christopher Auto Center so I can address your concerns and ensure a better experience in the future. Thank you for bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2026

When I arrived I was seen right away when he told me that they would have to keep my car and I told him I had to work he offered me an electric car and I declined so he got me a rental and called me an Uber More

by t.wilson06.lw
Recommend Dealer
Yes
Employees Worked With
Chris and he was amazing
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Jul 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I greatly appreciate your feedback about your experience at Mark Christopher Auto Center. I'm thrilled to hear that we provided you with great customer service and kept you informed throughout the process. It's fantastic to know you felt supported and well taken care of. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2026

My questions are always answered when I have one and appointments are always available when I need one. More

by moniquemarquez90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, Monique! I'm glad to hear that your questions are always answered and that appointments at Mark Christopher Auto Center are convenient for you. I appreciate your support, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2026

The staff was great. However no water. No restrooms was not good. Not even bottled water available. More

by anthonymardirosian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Anthony. I appreciate your kind words about our staff, and I understand the importance of providing amenities like water and restrooms for our customers. Your concerns are valuable to us, and we will work on improving these aspects for future visits. We hope to see you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2026

I’ve had multiple issues with my vehicle and it’s been there many times not so much because it’s issues with the dealer but more along the lines of the extended warranty people pushing back. Chelsea was s More

by HAPPYJESS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Mark Christopher Auto Center responded

Thank you for your thoughtful review! I'm pleased to hear that Chelsea provided exceptional support throughout the repair process, kept you informed every step of the way, and went above and beyond to assist you with your extended warranty claim at Mark Christopher Auto Center. We truly appreciate your kind words and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2026

Great and fast service. Willam was honest letting me know what was wrong with my truck My truck is running great. More

by VALDEZRAUL_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sanchez
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Jun 30, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your kind words, Raul! I'm pleased to hear that you received great and fast service at Mark Christopher Auto Center. It's fantastic to know that William was able to help you with your truck and that it's running great now. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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