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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,863 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,542 service reviews

February 04, 2026

It was very difficult to get in touch with Mr. Javier. Even after the manager assured me he would follow up with me the next morning, I never received a response. I am not pleased with the level o More

by valleyvistaconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Juarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your concerns regarding communication with our team at Mark Christopher Auto Center. Your feedback is valuable, and I appreciate you bringing this to our attention. Please feel free to contact me directly if you’d like to share more details or continue the conversation. Your input is appreciated. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 04, 2026

I was very happy that they were finally able to fix the problem with the brakes More

by MEMARTINEZ575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2026 -

Mark Christopher Auto Center responded

Thank you for your positive review! I'm thrilled to hear that we were able to resolve the brake issue for you. Your satisfaction is our priority at Mark Christopher Auto Center. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 03, 2026

GREAT customer service and always ensures my car is ready for pick up in a timely. More

by CONTACTVINCEV28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm glad to hear that you had a great experience with our customer service and that we could ensure your car was ready for pick-up on time. We appreciate your support and look forward to seeing you at Mark Christopher Auto Center again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2026

Excellent customer service. Chelsea Jose is the best services advisor. I'm happy with the services More

by ALONSOCUARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Alonso! I'm thrilled to hear that you had an excellent experience with our service advisor, Chelsea, at Mark Christopher Auto Center. Your satisfaction is our priority, and I appreciate you taking the time to share your feedback. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2026

This app is too difficult. My rating for whoever set up this app is ZERO. You make it too difficult to complete. Do you realize after someone answers all your plethora of quest More

by Nucks20002000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Mark Christopher Auto Center responded

Thank you for the detailed feedback. I understand your concerns about the app process and how the setup created obstacles when trying to complete it. If you’d like to discuss this further, please feel free to contact me directly. Your input is valuable to me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2026

Chelsea is always a pleasure to talk too. She's on the ball and helps me get my car back as soon as possible. More

by IMAGEEXPERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'mthrilled to hear that Chelsea provided you with excellent service at Mark Christopher Auto Center. Our team strives to ensure a quick and efficient experience for our customers. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2026

Mark Christopher has a wonderful Service dept. as well as the Sales dept. also the Finance dept, namel Cesar Valenzuela was very helpful in all aspects of transaction. More

by GNPETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! I greatly appreciate your positive feedback about our service, sales, and finance departments, especially regarding Cesar's assistance during your transaction. I’m glad to hear you had a great experience at Mark Christopher Auto Center. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 01, 2026

Service writer and dealings with the other staff was great. Nobu (spelling?) is always professional. Not a fan of the Sales Division, however Cadillac service dept is top notch. More

by SOLARIOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your kind words about our service writer and the professionalism of our team, especially Nobu. I’m glad to hear you had a positive experience with our Cadillac service department. Your insights regarding the Sales Division are valuable, and I encourage you to reach out directly if you have any further concerns. We look forward to your next visit to Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2026

Nobu Damon has been my Service Advisor since I purchased the car in 2015. He has always exceeded my expectations. He is the major reason I still have my car service at Christopher Cadillac. He should be pr More

by Take 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you've had such a positive experience with our Service Advisor, Nobu. His dedication to exceeding expectations truly sets a high standard for our team at Mark Christopher Auto Center. We appreciate your feedback and your loyalty over the years. We look forward to seeing you for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2026

Mark Christopher is the best. The service center is always in on point. It makes the visit easy and effortless. More

by ISRAELALMEIDA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2026 -

Mark Christopher Auto Center responded

Thank you for the wonderful review, Israel! I truly appreciate your kind words about Mark Christopher Auto Center and our service center. It's great to hear that your visits are easy and effortless. We look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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