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Mark Christopher Auto Center

Ontario, CA

4.6
11,055 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,623 service reviews

April 09, 2026

Scheduled a oil change 10am Tuesday they said about a 3-4 hour wait, but did it in about 1 hour. More

by seymourdavid46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who did what, so I randomly picked 1
April 08, 2026

Great service experience with advisor Avo, quick turnaround, professional staff, and my truck runs perfectly now. More

by MXCRAMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I’m glad to hear about your great service experience with Avo and that your truck is running perfectly at Mark Christopher Auto Center. Our team strives to provide professional and efficient service, and it's rewarding to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 06, 2026

3 hours for a oil change, I made an appointment and I had to wait 3 hours for service More

by MEA1899
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand that waiting for an oil change can be frustrating, especially with an appointment. Your experience is important to me, and I appreciate you bringing this to our attention. If you have any further concerns or would like to discuss this matter, please feel free to contact me directly at Mark Christopher Auto Center. We hope to provide you with a better experience next time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2026

I have been coming to Mark Christopher for a very long time. They are always professional and friendly. They get the work done and it is always done right and in time! As I have said before Nobu Damon is More

by Jnsima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m delighted to hear that you’ve had such positive experiences at Mark Christopher Auto Center. It’s great to know that you appreciate our professionalism and the timely service our team strives to provide. I’ll be sure to pass along your kind words to Nobu as well. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2026

They were very helpful and respectful due to my situation with a breathalyzer in my truck. More

by bheeney721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I’m glad to hear that you found us helpful and respectful regarding your situation with the breathalyzer in your truck. At Mark Christopher Auto Center, our team strives to provide the best service to all our customers. I appreciate your feedback, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2026

Fast and easy service on our vehicle, wait time was not an issue. Lounge was very comfortable More

by luna.robert24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Apr 06, 2026 -

Mark Christopher Auto Center responded

Luna, thank you for your wonderful review! I’m pleased to hear that you had a fast and easy experience at Mark Christopher Auto Center and that you found our lounge comfortable during your visit. I appreciate your feedback, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2026

Very good customer service , I would like to know a little bit more details about the process More

by joseluisderugama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Jose. I’m glad to hear you had a great experience with our customer service at Mark Christopher Auto Center. If you’d like more details about the process, please feel free to reach out, and we will be happy to provide you with the information you need. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 04, 2026

I always receive professional and friendly service when I come to Mark Christopher for auto service. More

by B Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2026 -

Mark Christopher Auto Center responded

Thank you for your great review! I truly appreciate your kind words about the professional and friendly service you receive at Mark Christopher Auto Center. We look forward to welcoming you back for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 03, 2026

They been fairly ok the 1st time they didn't check my brakes for squealing no because they didn't say they checked maybe I ask again when they repair my on star system next visit More

by Dwight Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Dwight. I appreciate you sharing your experience with us. It’s important to us that all services are communicated clearly, and I understand your concerns regarding the brake check. I encourage you to reach out to us during your next visit for any questions or requests, including the OnStar system repair. We look forward to serving you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 02, 2026

Good day. Once again Avo took great care of me regarding my service needed for my vehicle. He also corrected the issue with my name in the system by removing m More

by La Juana
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, La Juana! I appreciate you taking the time to share your experience with Avo at Mark Christopher Auto Center. It’s great to hear that he provided exceptional service and ensured your information was corrected. We strive to keep our customers informed and satisfied. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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