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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
4.6
11,549 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,864 service reviews

September 09, 2026

Appreciate the Saturday availability even when it is first come first serve. Juan Fletes is an amazing service advisor! More

by fzelayaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you appreciated our Saturday availability and that Juan provided you with excellent service at Mark Christopher Auto Center. We strive to offer the best experience for our customers, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 08, 2026

Had a great experience at Mark Christopher chevrolet. Customer service was excellent. Communication was great. More

by alana463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 08, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Alana! I’m thrilled to hear that you had a great experience at Mark Christopher Auto Center and that our customer service and communication met your expectations. I appreciate your feedback, and we hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 08, 2026

Had a great experience with the customer service manager and my service advisor. Great communication More

by alana463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 08, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Alana! I’m thrilled to hear that you had a great experience at Mark Christopher Auto Center and that our customer service and communication met your expectations. I appreciate your feedback, and we hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2026

It was a nice experience, good customer service. Thank you Mark Christopher for helping us More

by Gonzalezalexa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 07, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Alexa! I’m thrilled to hear that you had a nice experience and received good customer service at Mark Christopher Auto Center. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2026

Brought my Denali into the shop for an appointment. Eddie the service writer and Gino the service manager, both were very attentive and professional and helped me resolved the issue with my vehicle. I More

by cubanitojoe924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie / Service
Print
Sep 07, 2026 -

Mark Christopher Auto Center responded

Thank you for your amazing review, Joe! I am thrilled to hear about your positive experience at Mark Christopher Auto Center. It's great to know that Eddie and Gino were able to assist you with your GMC Denali and that you felt supported throughout the repair process. I appreciate your kind words, and we look forward to serving you again in the future. Your satisfaction is our top priority! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2026

Eddie was great and efficient great customer service kept me up dated through out the time of my seevice More

by tony62468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie barns
Print
Sep 07, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Tony! I’m glad to hear that you had a positive experience with Eddie's great customer service. At Mark Christopher Auto Center, we strive to keep customers informed and satisfied. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2026

Outstanding Customer Service knowledgeable about the various area management Chelsea’s straight forward approach is definitely an asset woman to woman she has me come back !! More

by BKINNERY@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 07, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about Chelsea and our commitment to outstanding customer service at Mark Christopher Auto Center. I’m glad to hear that her straightforward approach made a positive impact on your experience. We look forward to welcoming you back again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 06, 2026

My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More

by buttonfly91701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 07, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the oil leak from your truck, and I appreciate your feedback. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to me directly, and I would be happy to discuss thisfurther with you. I am here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2026

Been having to take my truck back in since I bought it back in January More

by HUNTERMCALLISTER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
Print
Sep 07, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback regarding your truck, Hunter. I understand that having to return for multiple visits can be frustrating, and I appreciate you bringing this to our attention. Please feel free to contact me directly at Mark Christopher Auto Center so I can discuss your concerns more thoroughly. Your satisfaction is important to me, and we aim to ensure a better experience moving forward. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2026

Okay ? ? Can you send the specifications of the units you quoted to the shop More

by dannyjolsen
Recommend Dealer
Yes
Employees Worked With
Danielle
Print
Sep 06, 2026 -

Mark Christopher Auto Center responded

Thank you for reaching out, Danny! Please contact us directly at Mark Christopher Auto Center, and we will be happy to provide you with the specifications for the units you need. Looking forward to assisting you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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