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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
4.6
11,587 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,882 service reviews

September 22, 2026

They are always helpful, friendly, and always take care of any problems I have with any of my cars. Like I've said before they are the G. O. A. T. of auto service departments!!! More

by DICKMELT
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
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Sep 22, 2026 -

Mark Christopher Auto Center responded

Thank you for your awesome feedback! I truly appreciate your kind words about our team at Mark Christopher Auto Center. It's great to hear that we have been able to assist you with your cars and provide the service you deserve. We look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2026

The staff at Mark Christopher Cadillac were super nice and carried welcoming personalities. They took care of me as soon as they could, and when they learned that I was waiting for my vehicle, they offere More

by megablokk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m happy to hear that our staff at Mark Christopher Cadillac provided you with such excellent service and made your experience enjoyable. Your satisfaction is our top priority, and I’m glad we could assist you with your vehicle needs. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2026

excellent service. Very helpful with the service process. They were also very prompt in repairing my vehicle More

by cthompson41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 20, 2026 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! I’m thrilled to hear that you had an excellent experience at Mark Christopher Auto Center and that our team was helpful and prompt in repairing your vehicle. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2026

This dealership is all about customer service. They do everything they can to ensure you get the best service possible. More

by mlkb4mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Mike! I’m thrilled to hear that you experienced great customer service at Mark Christopher Auto Center. We are dedicated to ensuring that every customer receives the best possible experience. Looking forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 19, 2026

Chelsea was great kept informed thru the whole process absolutely great the best I’ve had in any customer service at Mark Christopher took care of me totally More

by MARCUS.CARTER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Marcus! I’m thrilled to hear that Chelsea provided you with outstanding service during your experience at Mark Christopher Auto Center. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 19, 2026

Waiting time for an oil change was more than 3 hours , staff is nice , however waiting time definitely need improvement More

by markovre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remeber
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Sep 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your kind words about the staff at Mark Christopher Auto Center. I understand that a waiting time of over 3 hours for an oil change is not ideal, and we are continuously working to improve our service efficiency. If you have any further concerns or suggestions, please feel free to reach out to us directly. We hope to serve you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 16, 2026

Mark Christopher has the best staff in the car game. All around top notch crew More

by vanmatre.jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

Mark Christopher Auto Center responded

Jeff, thank you for your wonderful feedback! I’m honored to hear that you think we have the best staff in the car game. Our staff takes great pride in our team and their dedication to providing excellent service. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 16, 2026

Its a dealership located in Ontario California. Their service department appeared to be very busy More

by vargy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 16, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate you taking the time to share your experience at Mark Christopher Auto Center. It's great to hear you noticed our busy service department, as it reflects our commitment to providing quality service. If you have any specific concerns or suggestions, please feel free to reach out. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 15, 2026

Great customer service. I got all the help i needed from Cesar and good service. All great service form Adam. Will be coming back for future services. More

by chuy.1984.25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 stars to Adam as well
Print
Sep 15, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review, Chuy! I’m thrilled to hear that you received great customer service from Cesar and Adam at Mark Christopher Auto Center. I appreciate your kind words, and we look forward to assisting you again for your future services. Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2026

I purposely drive far to come here because I know I'll be taken care of. Great customer service. More

by dannellepearring
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Jose
Print
Sep 13, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Danelle! I truly appreciate you choosing Mark Christopher Auto Center and making the drive to see us. I'm thrilled to hear that you feel well taken care of and that you enjoyed our customer service. We look forward to assisting you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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