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Mark Christopher Auto Center

Ontario, CA

4.6
11,430 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,810 service reviews

August 10, 2026

Bought our Denali and had a great sales team, when we took the truck to get its first oil change we were very happy with the service team and how quickly they got the truck back To us More

by AANDNTRUCKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2026

Bought our Denali here and had a great sales person additionally recently took my car to get the first oil change and was very happy with the service. More

by AANDNTRUCKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2026

Genuine care and customer service feels like a lost art these days. However, at Mark Christopher, it is in full effect. They know how to take care of their customers. From the first greeting, to the clear More

by sslater5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Slater! I’m thrilled to hear that you felt genuinely cared for and well-served by Nobu and the entire staff at Mark Christopher Auto Center. Providing clear communication and excellent customer service is our top priority, and I’m glad we made a positive impression on you. I appreciate your trust, and we look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2026

Avo handled my service issue in the most professional and efficient manner possible. His professionalism was greatly appreciated. More

by CARLOS.DELAISLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your awesome feedback, Carlos! I’m pleased to hear that Avo provided you with professional and efficient service. At Mark Christopher Auto Center, we strive to ensure our customers have a great experience. I appreciate your kind words, and we hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 08, 2026

I purchased a Cadillac Escalade and this so not what I expected in customer service More

by g35dcf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback regarding your experience at Mark Christopher Auto Center. I value your insights and would like to understand more about your concerns with the customer service you received during your Cadillac Escalade purchase. Please feel free to reach out to us directly, as we're committed to addressing your needs and ensuring a positive experience. I appreciate your input, and we look forward to hearing from you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 08, 2026

Chelsea has been a great help to resolving the issues of my car. I appreciate her help and her updates.. More

by LOU1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Lou! I’m pleased to hear that Chelsea was able to assist you with your car and keep you updated throughout the process. At Mark Christopher Auto Center, our team strives to provide excellent service, and I appreciate your feedback. We look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 04, 2026

Very customer focused and transparent. Jason Ho the Finance guy was also great. Very straight forward More

by duntommy1
Recommend Dealer
Yes
Employees Worked With
Rami
Aug 04, 2026 -

duntommy1 responded

Rami my sales guy was very customer focused and transparent. Jason the finance guy was also very professional and straight forward. Highly recommended !

August 04, 2026

Excellent service from my service advisor and technician. Very please with my visit. Will definitely be back. More

by DREWSTANG15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Drew! I’m thrilled to hear that you had an excellent experience with your service advisor and technician at Mark Christopher Auto Center. I appreciate your feedback, and we look forward to welcoming you back for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2026

Everyone was very helpful. The serviced and fixed my car to my standards & everything was clearly noted at check out. More

by michellebeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Michelle! I’m delighted to hear that everyone at Mark Christopher Auto Center was able to meet your standards and provide clear communication during your visit. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2026

Mark Christopher service staff is friendly, helpful Just wish it didn’t take 4 hrs for an oil change More

by roller_mama1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I’m glad to hear that you found the service staff at Mark Christopher Auto Center to be friendly and helpful. I appreciate your patience during your oil change and understand that 4 hours is longer than expected. Please feel free to reach out to me directly if you have any further concerns. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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