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Mark Christopher Auto Center

Ontario, CA

4.6
11,400 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,798 service reviews

July 31, 2026

I wasn’t very pleased with my service my first concerns? Was that my AC is not working and I had to return the car after because my air-conditioning wasn’t working at all. M. C. Services were unable to rep More

by rdgeljefe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu Damon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I appreciate your feedback regarding the service you received at Mark Christopher Auto Center. I'm disappointed to hear that your AC issue was not resolved during your visit and understand how frustrating that can be. If you have any further concerns or if there’s anything else we can assist you with, please don't hesitate to reach out to me. Your satisfaction is important, and we strive to meet our customers' needs. Thank you again for your input. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2026

Never had to wait so long for an oil change in my life the it took approximately 25 minutes to get my vehicle after paying More

by johnmosqueda87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Juarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, John. I appreciate your feedback regarding the wait time for your oil change at Mark Christopher Auto Center. We aim to provide efficient service, and I understand that time is valuable. Please feel free to reach out to me directly if you would like to discuss this further. I value your input, and we hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2026

I came in for a scheduled service for my vehicle and it was a great experience. Nobuy Damon was courteous, professional, and provided consistent communications and updates during the whole process. Additio More

by USNLIEUTENANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I’m so glad to hear that you had a great experience at Mark Christopher Auto Center. It’s fantastic to know that Nobuy provided you with courteous and professional service and that the loaner department met your needs as well. We appreciate your kind words and look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 30, 2026

My vehicle is still under warranty. I’ve had it in there a few times and I think the service department is done a great job. Avo has been an exceptional person to help with my problems. More

by JAMESPHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, James! I'm thrilled to hear that you've had a great experience at Mark Christopher Auto Center and that Avo has been exceptional in assisting you with your vehicle. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 30, 2026

The service here is absolutely great! Avo Injoan provided wonderful service and was incredibly helpful throughout my visit. I am so grateful for the excellent care and assistance. Thank y More

by Delia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Delia! I'm glad to hear that Avo provided you with great service during your visit to Mark Christopher Auto Center. Your appreciation for our care and assistance means a lot to us. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 30, 2026

I had a very good experience with the service advisor Eddie. He was excellent at communicating with me from beginning to end. He made sure the parts for my repair were ordered and received prior to my se More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Jul 30, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Chris! I’m thrilled to hear about your positive experience with Eddie at Mark Christopher Auto Center. It’s great to know that his proactive communication and attentiveness made your service appointment smooth and enjoyable. I truly appreciate your feedback and will certainly share your kind words with Eddie. We look forward to seeing you again for your future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 29, 2026

For a first-time customer there was no communication on where to check-in outside or inside of service center. Other dealerships come out to greet customer and take keys etc. better info on appt email woul More

by VERONICA.RESENDIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Veronica. I appreciate your feedback regarding the check-in process and communication during your visit to Mark Christopher Auto Center. It's important to us that you feel informed and supported, especially as a new customer. I will certainly take your suggestions into account to improve our appointment emails and communication regarding service updates. If you have any further concerns or questions, please don’t hesitate to reach out to me. We hope to serve you better in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2026

I purchased an illuminated front emblem for my vehicle. It was on back order, so it took some time to get delivered to the dealership for installation. After the dealership called to tell me the emblem was More

by JAMES.BEKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, James. I appreciate your patience regarding the illuminated front emblem for your vehicle. I understand how frustrating it can be to deal with delays and installation issues. Please know that I take your feedback seriously at Mark Christopher Auto Center, and I am committed to ensuring a smoother experience moving forward. If you have any further concerns or need assistance, feel free to reach out to me directly. We look forward to resolving this for you and getting the new emblem installed correctly. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 26, 2026

Great customer service. They were really helpful and address all our needs in a professional manner More

by CCDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I truly appreciate your positive feedback about the great customer service you had at Mark Christopher Auto Center. It’s wonderful to hear that we're able to address all your needs professionally. Looking forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2026

Great customer service, friendly, knowledgeable staff who strives for excellence. Easily assessable location, acceptable hours of operation. More

by TRUMSHARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2026 -

Mark Christopher Auto Center responded

Thank you for your positive review! I’m happy to hear that you had a great experience with our friendly and knowledgeable staff at Mark Christopher Auto Center. I appreciate your kind words, and we hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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