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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,884 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,554 service reviews

February 12, 2026

Transmission fluid exchange/flush service completed 2/9/26. I am pleased with service completed in timely professional manner. Fair price. Next service I’d like to have completed soon is front & rear d More

by philipdes87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Mark Christopher Auto Center responded

Grateful for such a lovely review, Philip! I'm delighted to hear that you were pleased with the transmission fluid exchange service and found our team to be timely and professional. Avo will be happy to know about your kind words! We look forward to assisting you with the front and rear differential service during your next visit to Mark Christopher Auto Center. Thank you for choosing us! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 11, 2026

Avo is exceptional. He was consistent and demonstrated professionalism in helping us navigate our warranty. Excellent customer service in every interaction. More

by yessiedelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Yessie! I am thrilled to hear that Avo provided you with exceptional service while navigating your warranty. At Mark Christopher Auto Center, we strive for professionalism and excellent customer service in every interaction. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 11, 2026

I'm not gonna keep repeating over myself over and over if you want all the dealer and ask them , I left them a message More

by RAJSINGH0919
Recommend Dealer
No
Employees Worked With
I do not know his name right off the back.
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Feb 12, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Raj. I appreciate you taking the time to share your experience with Mark Christopher Auto Center. If you have specific concerns or issues you'd like to discuss, I encourage you to contact me directly so I can assist you further. Your insights are valuable to me, and I want to ensure that any concerns you may have are discussed. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 11, 2026

The whole process from start to finish was great and had no issues. Repairs were quick and received vehicle back the same day. More

by RUBEN_GASSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Ruben! I am thrilled to hear that your experience at Mark Christopher Auto Center was seamless and that you received your vehicle back the same day. We appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 08, 2026

They took too long to do the maintenance. I asked for a car wash, but didn't do a good job. I didn't complain because it was free. More

by sandrasanchez1935
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes
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February 08, 2026

They took too long to do the maintenance. I asked for a car wash, but didn't do a good job. I didn't complain because it was free. More

by sandrasanchez1935
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes
Report | Print
February 08, 2026

They took too long to do the maintenance. I asked for a car wash, but didn't do a good job. I didn't complain because it was free. More

by sandrasanchez1935
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes
Report | Print
Feb 08, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Sandra. I appreciate your visit to Mark Christopher Auto Center and understand your concerns regarding the maintenance duration and the car wash. Your insights are valuable to me, and we strive to improve our services. If you would like to discuss your experience further, please feel free to contact me directly. I hope we get to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 08, 2026

This was my second time bringing in my CT5-V for minor non-maintenance repairs. Nobu has been my advisor both times and his service has been outstanding. He is very thorough when gathering details about t More

by k67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2026 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! I’m thrilled to hear that you had such a positive experience with Nobu during your visits for your Cadillac CT5-V. At Mark Christopher Auto Center, we strive for excellence in service and communication, and it’s great to know that Nobu delivered on that. Your recommendation is truly appreciated, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2026

Customer support and service begins and continues after the sale of my new car . Great deals on cars More

by mrbill11953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I truly appreciate your feedback about the customer support and service at Mark Christopher Auto Center. It's great to hear that you enjoyed great deals on cars and that our service continues even after the sale. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 07, 2026

The repair took 8 months! It wasn't the advosor's fault but still 8 months is just wrong. More

by spetero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Juarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand that an 8-month repair timeframe is frustrating, and I appreciate your feedback. Our goal at Mark Christopher Auto Center is to provide timely and efficient service, and I value your patience during this process. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to me directly. I am here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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