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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
11,740 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 6,950 service reviews

November 07, 2026

Always a fantastic experience here. The employees are professional and are genuinely kind people. I’m so pleased with my car and the service I receive. More

by genahatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 05, 2026

Alvo helped me with my service and recall. He was professional and nice. I was not happy that my oil change offer for one free oil change for my truck that was 70 k expired. More

by danielbunnell22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2026 -

Mark Christopher Auto Center responded

Thank you, Daniel. I appreciate you sharing your experience with us and am glad Alvo provided you with professional and friendly service. I understand your concern regarding the expired oil change offer for your truck, and I encourage you to reach out to us directly at Mark Christopher Auto Center. We value your input and look forward to assisting you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2026

Service was done well. Staff was friendly. Wi-Fi was not working and TV was very loud in customer lounge. More

by Melse4525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Melse. I'm glad to hear that the service was done well and that the staff were friendly. I appreciate your feedback regarding the Wi-Fi and the television volume in the customer lounge. Your experience is important to us, and we will work to improve these aspects for your next visit. Please feel free to reach out to us at Mark Christopher Auto Center if you have any further concerns. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2026

Easy to make an appointment. Accommodating with getting a rental car when mine was being fixed. More

by Ysa McCormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Ysa! I’m glad to hear that you found it easy to make an appointment and that our team was accommodating in providing a rental car while your vehicle was being fixed. Your feedback is appreciated, and we look forward to serving you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2026

Javier is always very helpful and knowledgeable. He is a pleasure to work with. Thank you More

by USHENRYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I’m thrilled to hear that Javier provided you with helpful and knowledgeable service. At Mark Christopher Auto Center, we strive to make every experience a pleasure. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2026

Nobu and the rest were top notch. I would use this device dept again. thx More

by dalemm647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 01, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I’m thrilled to hear that you had a great experience with Nobu and the team at Mark Christopher Auto Center. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2026

I highly recommend Mark Christopher Auto Center for any service or maintenance needs. Eddie in the service department was fantastic. Great communication, explained the issues and really helped make the r More

by TOMKROLL.GOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
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Nov 01, 2026 -

Mark Christopher Auto Center responded

Thank you for the wonderful review, Tom! I truly appreciate your recommendation of Mark Christopher Auto Center. It’s great to hear that Eddie provided fantastic service and helped you make the right decision for your truck. I’m glad to know it’s running like new! We look forward to assisting you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2026

They are very helpful and genuinely care about you, your car, and the quality of service they provide\. I highly recommend them\! More

by poleshanna_vet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 01, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Poleshanna! I truly appreciate your kind words about the service we provide at Mark Christopher Auto Center. It's our goal to ensure you feel cared for and supported. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2026

Overall my experience was good. My only disappointment was the lack of communication regarding a transmission leak or “seepage that I noticed indicated on the service order after I More

by cheryl.coulombe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 31, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Cheryl. I appreciate your overall positive experience at Mark Christopher Auto Center. I understand your concerns about the communication regarding the transmission leak mentioned on the service order. I encourage you to reach out to me so I can provide clarity on this matter and ensure you have all the information you need. We look forward to assisting you further and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2026

Nobu has proven time and time again to be the reason why I keep bringing my cars back to Mark Chris for service. He is the best of the best at his job! More

by Benny M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 31, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Benny! I'm thrilled to hear that Nobu has consistently provided you with excellent service at Mark Christopher Auto Center. I truly appreciate your loyalty, and we look forward to assisting you and your cars for many more visits to come! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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