Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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As always, Jeff Rizzi and Christopher in the service department took care of us. We arranged to drop-off the car the night before and they've allowed us to do late pick-up after service has closed which department took care of us. We arranged to drop-off the car the night before and they've allowed us to do late pick-up after service has closed which is needed so that we can have the vehicle serviced while we are working. We receive a notification in the morning that they have the vehicle and will call if they have any questions or to let us know that the vehicle is finished. Has been a pleasure to work with them More
Very friendly team, dedicated to giving the best service to all. I will be coming back for a long time. to all. I will be coming back for a long time. More
This service center has always been top-notch to me. The staff is wonderful and always take care of our vehicles quickly and perform the tasks well. The staff is wonderful and always take care of our vehicles quickly and perform the tasks well. More
Nobu provided excellent service. Nobu provided excellent service. 15 words is too many words to inform you Nobu provided excellent service. 15 words is too many words to inform you More
Juan was super helpful in getting me checked in. The overall service was quick and top notch. Definitely will continue choosing Mark Christopher as my service center. The overall service was quick and top notch. Definitely will continue choosing Mark Christopher as my service center. More
Once again great service from Jackie while getting my 2024 Silverado RST serviced for a recall. She was friendly and kept me up to date on the time frame it would be completed. She had an Uber ready to t 2024 Silverado RST serviced for a recall. She was friendly and kept me up to date on the time frame it would be completed. She had an Uber ready to take me to the rental car facility while my truck was being checked and updated. I highly recommend using Mark Christopher Service department. More
Mark Christopher dealership is really friendly. All the staff is really friendly and specially my salesman Taylor Hill was amazing and helpful. Very happy with their service. Thank you All the staff is really friendly and specially my salesman Taylor Hill was amazing and helpful. Very happy with their service. Thank you More
Very pleased with my buying experience. Bryan Morales was extremely helpful. He truly cared about our needs and made sure that our needs were met. Bryan Morales was extremely helpful. He truly cared about our needs and made sure that our needs were met. More
Johnny was awesome! Its was the easiest and most stress-free car shopping experience I’ve ever had. When the deal was over, he went over the car features again and hel Its was the easiest and most stress-free car shopping experience I’ve ever had. When the deal was over, he went over the car features again and helped me set up my new car system More
Very unprofessional service department no communication they never kept me posted. They kept my Chevy Silverado 6500 tow truck for 28 days this was my second time taking it after my first service because t they never kept me posted. They kept my Chevy Silverado 6500 tow truck for 28 days this was my second time taking it after my first service because the truck was leaking power steering they charge me $2200 and they kept my truck in October for also three weeks the very next day when I took it home it was still leaking and when I spoke with the Service advisor avo he told me that this is something his technician the guy who originally work on my truck that he screwed up and he should’ve checked on some parts and clean it but he didn’t so he told me he wasn’t going to charge me and he told me this was on us and then when I asked him that I need my truck back after over three weeks keeping it there losing business and money. He told me that he was going to charge me again for the parts, but not the labor, which is very unfair and not right to do. I asked for his manager to call me and then the service manager Dino called me and he was very rude on the phone. He didn’t want to help and he told me I have to pay for the parts and when I told him that it’s not fair and it’s not right to do and when I mentioned that if he’s going to charge me, I might take her legal action because of that he told me he wasn’t going to fix my truck and he asked me to take it back so after 28 days of losing business and money and put me in a lot of stress I had to take my truck back and it was still leaking. I will never buy a Chevy truck again and I will never take my cars to this horrible dishonest dealership And one more thing I need to mention that every time I take this truck, they keep it for almost a month and when I take it back, the same problem still exist, and my service advisor avo he always told me that they only have one technician working and he he doesn’t have enough technician to work on cars. This is just horrible and very unprofessional. I hope somebody can read this and take it serious because of the service advisor Avo and Dino the service manager they should get fired for very unprofessional work and managing. More









