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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,304 Reviews

6,304 Reviews of Mark Christopher Auto Center - Service Center

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July 27, 2025

Got my tires rotate they did not even put air in my tire I think that's a shame. More

by jsynagogue62@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us regarding the tire rotation at Mark Christopher Auto Center. I understand your concern about the air pressure in your tires, and this is certainly not the level of service we strive to provide. I encourage you to reach out to me directly so we can discuss this issue further. Thank you again for your input, and we hope to improve your experience next time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2025

I mentioned all my concerns on the comment box when scheduling the appointment a week prior. I also mentioned that Id like a shuttle if I were to wait there. But when I arrived, I was told I need a rid More

by NA
Recommend Dealer
No
Employees Worked With
Nobu Damon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your concerns with us. I understand your frustration regarding the lack of communication regarding your appointment and shuttle request at Mark Christopher Auto Center. Your experience is valuable to us. I encourage you to contact me directly so we can discuss your specific situation. Your feedback is appreciated, and we hope to serve you better next time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2025

The team at Mark Christopher Service Center is fast and reliable… Ask for Javier, his communication and follow up is impeccable! More

by pasquam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your fantastic review, Pasquam! I truly appreciate your kind words about our team at Mark Christopher Auto Center. It's great to hear that Javier provided you with excellent communication and follow-up. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2025

They have good service but they have a long wait time. I was the sixth car to have an oil and filter change and a tire rotation and it took 3 hours.They no longer wash the car like they used to. More

by RAFAEL.CANO909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Rafael, thank you for your feedback. We appreciate you taking the time to share your experience at Mark Christopher Auto Center. I'm glad to hear that you found our service to be good, though I understand that the wait time was longer than expected for your oil change and tire rotation. We continuously strive to improve our services, and your input is valuable to us. We'll also take note of your comments regarding the car wash. If you have further concerns or suggestions, please feel free to reach out to us directly. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2025

My experience at mark Christopher was excellent. Tony was curtious and professional, my vehicle was ready when he said. I will definitely recommend Mark Christopher to my family and friends. More

by LIZSARA0407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I am happy to hear that your experience at Mark Christopher Auto Center was excellent. It’s great to know that Tony provided you with courteous and professional service. We appreciate your recommendation and look forward to serving you and your family and friends in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 25, 2025

Dino Picanzo was very helpful and professional with assisting with an issue with my vehicle. When brought to his attention, he took the time to listen to my issue, set up a time to do a test drive, and More

by miss_ladyp25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We are thrilled to hear that Dino provided you with such helpful and professional service. It's great to know that you appreciate the attention he gave to your vehicle issue and the time he invested to ensure everything was resolved. We look forward to serving you at Mark Christopher Auto Center as your primary service provider in the future! Please don't hesitate to reach out if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2025

Always a great experience never a bad time one of the reasons I come here More

by PCACCATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that you've consistently had a great experience at Mark Christopher Auto Center. I appreciate your loyalty, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2025

Jackie was my tech. She was amazing informative,, And helpful. She suggested service. that I need. Also very fast and efficent More

by clankster1367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I'm delighted to hear that you found our technician, Jackie, to be informative, helpful, and efficient. At Mark Christopher Auto Center, our team strives to provide the best service possible, and I'm glad she could assist you with your needs. We hope to see you again soon for any future services! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2025

They don’t tell the customer about extra service they do and they charge the customer for it More

by SAMABC9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu Damon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns regarding the communication about additional services at Mark Christopher Auto Center. We strive to provide transparency with all our services and believe it's important for our customers to be fully informed. If you would like to discuss this further, please feel free to reach out to me directly. Your feedback helps us improve, and I appreciate you bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2025

Customer services is alway great. Never had a problem then I take both my vehicles in for maintenance and service. More

by LISANARANJO_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Brady
Jul 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am glad to hear that you consistently experience great customer service at Mark Christopher Auto Center. It’s our pleasure to assist you with the maintenance and service of both your vehicles. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932