Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,344 Reviews

6,344 Reviews of Mark Christopher Auto Center - Service Center

Sort by
September 04, 2025

Great service, I’ve never taken my car anywhere else to be serviced. They always do a good job. More

by grandmamary8689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! I am happy to hear that you consistently receive great service at Mark Christopher Auto Center. Your loyalty means a lot to us, and we appreciate you trusting us with your vehicle time and time again. We look forward to seeing you on your next visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 01, 2025

Great customer service. My vehicle was returned back to me in a timely manner. The service was fast and efficient. More

by dgibs32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm pleased to hear that you experienced great customer service and that your vehicle was returned to you promptly. At Mark Christopher Auto Center, we strive to provide fast and efficient service for all our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2025

My service was very professional and the service advisor made my visit very pleasant as always More

by rickywoodard06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Ricky! I'm thrilled to hear that your experience at Mark Christopher Auto Center was professional and pleasant. Our team strives to provide the best service possible, and it’s great to know we succeeded. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2025

The service line was very long no advisor were avaliable to assist me. I was told that my AIR FILRER AND CABIN FILTER were good and did not need replacing. So i checked the air filter was at 19% i checked b More

by armyof132@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Fletes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration with the service wait time as well as the discrepancies regarding your air and cabin filters. I take feedback seriously as it helps us improve. I encourage you to contact me directly at Mark Christopher Auto Center so we can discuss your concerns further and ensure your next visit meets your expectations. I appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2025

Juan was very knowledgeable to what needed to be done to fix my trucks issue. I was in a hurry and he made sure to expedite my service. He was also very friendly I had to no issues putting trust in his reco More

by ALFONSOEGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review, Alfonso! I'm thrilled to hear that Juan was able to provide you with knowledgeable and expedited service for your truck. Our team at Mark Christopher Auto Center is dedicated to making sure every customer feels confident in our recommendations. We appreciate your trust and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2025

Thanks for finally getting to the issue and resolving it still there is an issue that needs attention with the driver’s assistance More

by KPERRY153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you bringing your concerns to our attention regarding the driver's assistance issue. At Mark Christopher Auto Center, we strive to ensure all aspects of your experience are satisfactory. Please feel free to reach out to us directly so we can address this matter further. We look forward to assisting you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 29, 2025

This was one of the worst experiences I have every had getting my car serviced. I brought the car in because the front tires on my Hummer EV are balding at the outside edge. I asked for a tire rotation, More

by Marc Shomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dario Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Mark Christopher Auto Center responded

Thank you for letting us know how things went, Marc. I understand how important it is for customers to have clear communication and timely updates regarding service requests. At Mark Christopher Auto Center, we aim to ensure every visit is informative and professional, and your feedback helps us improve how we serve our customers. Feel free to connect with me directly if you’d like to go over this further. Your experience matters to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Aug 31, 2025 -

Marc Shomer responded

I trie to contact you directly, Jeff. Its been about 5 days and you have not returned my call. I went first up the chain of command which they said was you. I called on Wednesday. I am still waiting for you to return my call to discuss this.

August 29, 2025

Juan was great. He communicated very well and let me know the status of my repair. I have zero complaints. More

by JIMTALBOT74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Mark Christopher Auto Center responded

Thank you! I'm thrilled to hear that Juan provided excellent communication regarding your repair at Mark Christopher Auto Center. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 29, 2025

Great service, very friendly people working in the service department. Everything went smoothly. Thank you very much More

by Christine28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Christine! We greatly appreciate your kind words about our service department and the friendly staff at Mark Christopher Auto Center. We're delighted to hear that everything went smoothly for you. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 28, 2025

avo had great communication with me and was very transparent. He even called me on his day off and let me know what was going on with my truck. More

by PIZA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Avo at Mark Christopher Auto Center. It’s great to know he provided transparent communication and kept you updated, even on his day off. We appreciate your feedback and hope to assist you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932