Mark Christopher Auto Center - Service Center

Great service overall. , Leslie was very kind and professional. The technician Brandon took the time to drive with me and help pin point the problem. , Leslie was very kind and professional. The technician Brandon took the time to drive with me and help pin point the problem. More

Mark Christopher is my trusted Auto Center for my Cadillac and Chevy Truck. It was unfortunate that my experience with Dario Gomez was NOT the same. I hope to have another service member next time I Cadillac and Chevy Truck. It was unfortunate that my experience with Dario Gomez was NOT the same. I hope to have another service member next time I return (i.e., poor attitude at greeting, asked me to email him MC Cadillac svc coupons as if I was trying to get over on him. Then made the statement "we will only honor one", then no updates, when my car was ready, I'm the one who had to come out to find out the status after 2 1/2 hours) Overall extremely poor experience. More

I am disappointed in the Service I received this time. I asked for prices a head of work but did not receive until engine dismantled. Delivery dates where implied but not delivered. The first time I l I asked for prices a head of work but did not receive until engine dismantled. Delivery dates where implied but not delivered. The first time I left for repairs was for 4 days. Did not fix. The Second time I left was for five days. Finally looks like they might have fixed my problem, Service light has not come back on yet. I feel I my vehicle was put aside until the mechanic had nothing better to do. For a simple service engine soon light. I took to dealer because you service this vehicle a lot and should know what was wrong quicker. I have had other vehicles at Mark Christopher before and received better results. I hope this was an isolated issue. More

Cesar was great along with his communication. Mark Christopher will have our business in the future. Mark Christopher will have our business in the future. More

Dealership is outstanding. Service writers are prompt and helpful and professional. Although it’s a little waiting in the beginning. But they do a great job considering all the Service writers are prompt and helpful and professional. Although it’s a little waiting in the beginning. But they do a great job considering all the people that are dropping off there cars. Great job More

I was at the dealer for oil change and tire rotation, and it was a message on the dashboard says brake pad monitor and they doesn’t check the brake pad monitor after I drive the car around 400 miles I have p it was a message on the dashboard says brake pad monitor and they doesn’t check the brake pad monitor after I drive the car around 400 miles I have problem with the front brake pad and the dsic brake and my car has only 13,000 miles More

Greeted instantly on arrival. Friendly and courteous all the way through. Prompt call and response Friendly and courteous all the way through. Prompt call and response More

Chelsea provides the information with clear explanations. She keeps you informed and up to date with the servicing. Excellent facilities. She keeps you informed and up to date with the servicing. Excellent facilities. More

Nobu in the Cadillac service department always does an excellent job and keeps up in a communication with his clients excellent job and keeps up in a communication with his clients More

The first rep was excellent. Friendly, fast, and helpful. However, he wasn't able to fix the issue so he sent my car to the back and said Juan Fletes would take care of it. Extre Friendly, fast, and helpful. However, he wasn't able to fix the issue so he sent my car to the back and said Juan Fletes would take care of it. Extremely underwhelming experience from Juan Fletes. I saw my car sitting behind the building in the lot for hours until I finally went inside to find who Juan was and ask about the progress. He said it just finished and that we would need to order a part. He said the part would arrive the next day and he would call me. The next day was 3 days ago and still no call. More