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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,215 Reviews

6,215 Reviews of Mark Christopher Auto Center - Service Center

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May 16, 2025

Jackie Klosky has always been great. I always come back to this dealership because of her ability to get me in and out quickly. This time was different. The tech took 3 hours to change m More

by brendafin1120
Service Time
Recommend Dealer
No
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I appreciate your continued trust in Mark Christopher Auto Center and your feedback is important to us. I'm glad to hear that you have had positive interactions in the past, but I understand your frustration regarding the wait time for your oil change and tire rotation this visit. Your concerns about the delay in getting your keys and the service speed have been noted. We strive for efficiency and customer satisfaction. Please feel free to reach out to me directly so we can address this further. We hope to provide you with a better experience on your next visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 15, 2025

Took my car in for oil change and breaks. First class service and same day I got my car. Fast service More

by boxer3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear you had a first-class experience with your oil change and brake service at Mark Christopher Auto Center. Our team strives to provide fast and efficient service, so it's great to know we met your expectations. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 11, 2025

Tony was very helpful and assisted us with our first service appointment for our 2024 Chevrolet Suburban. More

by LOCKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind review! I appreciate you choosing Mark Christopher Auto Center for your first service appointment for your 2024 Chevrolet Suburban. We're glad that Tony was able to assist you and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 10, 2025

Erick has great customer service and was very helpful. 100% the reason why we walked out with a car. More

by Ada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Mark Christopher Auto Center responded

Thank you, Ada! We're glad to hear about your positive experience at Mark Christopher Auto Center! We're thrilled that Erick provided you with excellent customer service and helped you drive away with a car. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 10, 2025

I always service my truck at this dealership and always happy with there service and staff!! More

by Happy Customer!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We appreciate your loyalty and are glad to hear that you are consistently happy with the service and staff at Mark Christopher Auto Center. We look forward to seeing you and your truck again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 10, 2025

José Enciso was so helpful, not pushy worked well with us. We test drove the Traverse RS showed us everything that it had. We were looking for the Z71 he called once it arrived. Went the following day and More

by vevaslattery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmitt, Daniel
May 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us at Mark Christopher Auto Center. It's great to know that José provided you with such helpful service during your test drive of the Traverse RS and made the process of purchasing the Z71 smooth and straightforward. We appreciate your recommendation to family and friends and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 10, 2025

Mark Hristopher are the best in california have good service and are a good auto center to buy new car. More

by silvanopj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. Providing excellent service and helping you find the right car is our priority. We hope to see you again for your next automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2025

Great service, solved problem and will be there next time. Love cadillac and the dealer service More

by LABOOLACA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you loved the service at Mark Christopher Auto Center and that we were able to solve your problem. We're excited to assist you with your Cadillac again in the future. Don't hesitate to visit us next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 05, 2025

Great service! Helped me find what I was looking for, very happy with the service. More

by ivanna.orozco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Ivanna! We're thrilled to hear that you were happy with the service at Mark Christopher Auto Center and that we could help you find what you were looking for. We appreciate your support and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 05, 2025

Dario asked me when I walked in what I was here for? I gave him my name and appointment time. He looked it up and said what can we do for you? Hello what does my appointment say? Routine service, oil c More

by MKCDTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your experience with Mark Christopher Auto Center. I understand your expectation for detailed communication regarding your service needs based on your appointment. We always strive to provide clear information about vehicle maintenance and requirements. If you have any further concerns, we encourage you to reach out to us directly. We look forward to ensuring your vehicle receives the best care in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932