Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Martin Chevrolet
Crystal Lake, IL
2,296 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,297 reviews
August 11, 2025
Matt is an exceptional employee. We have worked with him on all three of our car purchases through Martin dealership and he goes above and beyond to provide very personal and detaile We have worked with him on all three of our car purchases through Martin dealership and he goes above and beyond to provide very personal and detailed customer service. In fact, the entire dealership does the same. We are very happy with Martin and will never buy a car from anyone else moving forward. More
by Cmunoz
Employees Worked With
August 10, 2025
They always seem to go the right thing even when it doesn't necessary start out that way. doesn't necessary start out that way. More
by JZ
Verified CustomerEmployees Worked With
August 09, 2025
Had an oil change, tire rotation and cabin air filter changed in my Chevy Traverse. Even with a scheduled appointment it took 2 hours and 15 minutes. That’s unacceptable. When I get my other family vehic changed in my Chevy Traverse. Even with a scheduled appointment it took 2 hours and 15 minutes. That’s unacceptable. When I get my other family vehicle serviced for an oil change and tire rotation at Motor Works of Barrington it takes under an hour. Martin Chevy needs to be better. More
by stevechmy
Employees Worked With
August 08, 2025
My first experience with this dealer and M very satisfied. I’ll be back when there is a need. satisfied. I’ll be back when there is a need. More
by John47
Employees Worked With
August 05, 2025
Adam was so much help and got us exactly what we needed and were looking for!! and were looking for!! More
by Meghanarnold28
August 05, 2025
Wonderful staff. Everyone was professional and friendly. Service dept was quick and efficient for what I had done. Everyone was professional and friendly. Service dept was quick and efficient for what I had done. More
by rprees
Employees Worked With
August 02, 2025
I came in for a warranty service so they could order parts. I was never contacted after and they never updated me on the parts. Terrible follow. parts. I was never contacted after and they never updated me on the parts. Terrible follow. More
by brandonkruger
Employees Worked With
Not sure
August 01, 2025
Forgot to replace the oil change sticker and did not reset the oil life display. Not a biggie. reset the oil life display. Not a biggie. More
by englishfamilyof4
Employees Worked With
August 01, 2025
Great personal service. Clean and modern facilities. Matt in sales is great!! Would recommend to all. Clean and modern facilities. Matt in sales is great!! Would recommend to all. More
by poole234
July 31, 2025
Excellent service! My husband and I appreciate the friendly people. The team at Martin Chevrolet is always very helpful and responsive. My husband and I appreciate the friendly people. The team at Martin Chevrolet is always very helpful and responsive. More
by Cbrackett7
