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Martin Chevrolet

Crystal Lake, IL

4.6
2,327 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,327 reviews

October 12, 2025

Appointment went well. Service writer was very good, also he was very busy. But that's that is good for the business. More

by hkthorson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2025

The dealer ship is nice the people are very friendly. The wait time is very long for what I had done. More

by KDLATTANZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2025

My salesman Jose was great, patient and helpful, very knowledgeable about the car. The service department, Nathan was also very helpful and respectful. More

by roxielshelton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
October 09, 2025

We always have a great experience at Martin. This visit, Ralph took detailed care of my daughter's car, he kept us informed and solved the issue we were having! More

by jmcotte13
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Oct 10, 2025 -

Martin Chevrolet responded

Thank you for the wonderful review! We're thrilled to hear that you consistently have great experiences at Martin Chevy and that Ralph provided detailed, attentive service for your daughter's car. Keeping you informed and resolving the issue is what we strive for! We appreciate your trust and look forward to serving you again. - Martin Chevrolet

October 07, 2025

No tire rotation and oil change should take 3 hrs with an appointment without any updates. More

by daniel.thomas
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Martin Chevrolet responded

Daniel, Thank you for your feedback. We are sorry for the inconvenience caused by the long wait time for your tire rotation and oil change. We understand how frustrating it must have been to not receive updates and we aim to provide efficient service and clear communication, but we clearly fell short here. Please know your feedback helps us improve and we look forward to making your next visit to us a much quicker experience. - Martin Chevrolet

October 07, 2025

Ralph dealt with my issues, keeping me well informed. 5 Star ?? Plus! Excellent Dealership More

by hillbillypat
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Oct 10, 2025 -

Martin Chevrolet responded

Thank you for the excellent 5-star review! We're thrilled to hear that Ralph kept you well-informed and provided excellent service. Your kind words mean a lot to our team, and we’re proud to be your trusted dealership. We look forward to serving you again next time! - Martin Chevrolet

October 05, 2025

Received exceptional service from salesperson Adam. Thanks also to the finance person who made the finance paperwork seamless. I would highly recommend this dealership and Adam for car purchases. More

by ruby davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Martin Chevrolet responded

Ruby, Congrats on your new car! We’ll let Adam know he did an awesome job helping you out. Thanks so much for recommending us—enjoy your new ride and drive safe! - Martin Chevrolet

October 04, 2025

Every one at this dealership is very helpful I am 100 percent disable they bring me coffee and the days new paper and Ralph is number one in my book More

by thomasforman19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Martin Chevrolet responded

Thomas, Thank you! We're deeply grateful for your kind words and are thrilled to hear that our team at the dealership has been so helpful. Ralph will be especially honored to know he’s number one in your book! We look forward to continuing to serve you. - Martin Chevrolet

October 04, 2025

Kristen didn’t keep me informed even though he said he would he called my son and said I would owe $2700 after insurance and I came and pulled my car More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2025

Great company always accommodating and provides a place for me to have a conference call. More

by dave-huddleston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Martin Chevrolet responded

Dave, Thank you for the great review! We're glad we could accommodate you and provide a comfortable space for your conference call. We look forward to serving you again! - Martin Chevrolet

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