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Martin Chevrolet

Crystal Lake, IL

4.6
2,661 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,661 reviews

November 08, 2026

Efficient, friendly, and considerate Everyone I encountered was knowledgeable ready with any answer, and very kind. More

by katedolan11
Recommend Dealer
Yes
Employees Worked With
Jack Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hoyland
Nov 10, 2026 -

Martin Chevrolet responded

Thank you for the kind review! We're glad our team made your experience a positive one. We appreciate your feedback and look forward to seeing you again at Martin Chevrolet! - Martin Chevrolet

November 08, 2026

Efficient, friendly, and considerate Everyone I encountered was knowledgeable ready with any answer, and very kind. More

by katedolan11
Recommend Dealer
Yes
Employees Worked With
Jack Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hoyland
Nov 10, 2026 -

Martin Chevrolet responded

Thank you for the kind review! We're glad our team made your experience a positive one. We appreciate your feedback and look forward to seeing you again at Martin Chevrolet! - Martin Chevrolet

November 07, 2026

Knowledgeable, trustworthy, dependable, service oriented, focused on best resolution, Total Customer Service, service provided is always as needed More

by MGJG18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan the portal completely aligns with Martin's core values for customer
Nov 10, 2026 -

Martin Chevrolet responded

Thank you for the great feedback! We appreciate your trust in our team and are glad you continue to have positive experiences with our service department. Providing honest recommendations and dependable service is always our goal. Thank you for choosing Martin Chevrolet! - Martin Chevrolet

November 05, 2026

I've been going to your car dealer for years. I bought many cars there and that is the only place I will be continuing going.thanks More

by Connie.omalley27
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
Nov 10, 2026 -

Martin Chevrolet responded

Thank you for your continued loyalty and for choosing Martin Chevrolet over the years! We truly appreciate your trust and are grateful to have you as part of the Martin family. We look forward to helping you with many more vehicles and visits in the years ahead! - Martin Chevrolet

November 05, 2026

Scheduled an appointment to get a key fob programmed, checked in, waited for a half hour only to find out the programming equipment was out of order. Have yet to reschedule, not sure if I will. More

by timoman72
Recommend Dealer
No
Nov 10, 2026 -

Martin Chevrolet responded

We're sorry for the inconvenience and for the time you spent waiting, only to find out we couldn't complete the programming. We understand how frustrating that must have been, especially after scheduling an appointment. We should have communicated the issue sooner. Please give us a call at 815-459-4000. We'd appreciate the chance to turn this experience around. - Martin Chevrolet

November 04, 2026

Great professional service. Prompt and efficient service. Expensive service cost. Trusted and dependable service that provides positive results. More

by dbflexse10
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Nov 10, 2026 -

Martin Chevrolet responded

Thank you for the feedback! We're glad you found our team professional, prompt, and dependable. We understand that service costs are an important consideration, and we appreciate you trusting us with your vehicle. Our goal is always to provide quality work and results you can count on. Thank you for choosing Martin Chevrolet! - Martin Chevrolet

November 03, 2026

Everything is well done, the dealership itself is well maintained. Waiting room is comfortable and cleanse More

by gldonis
Recommend Dealer
Yes
Employees Worked With
Ociel Cardoso
Nov 10, 2026 -

Martin Chevrolet responded

Thank you for the kind words! We're glad you enjoy our dealership and comfortable waiting area. We take pride in keeping our facility clean and welcoming, and we appreciate you taking the time to share your experience. Thank you for choosing Martin Chevrolet! - Martin Chevrolet

November 02, 2026

Everyone is always friendly and polite. It has always been a great experience every time we are in. More

by BusFam
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Nov 10, 2026 -

Martin Chevrolet responded

We’re grateful for your 5-star rating! Thank you for choosing Martin Chevrolet and allowing our team to keep your vehicle running its best. - Martin Chevrolet

November 02, 2026

Brought car in due to bad thermostat and sensor. Quoted price of $968 for thermostat and Sensor. Once the car was put on lift, they said 2 bushings in the rear of the car were bad. Given the price More

by dbldipr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2026 -

Martin Chevrolet responded

We’re very sorry to hear about your experience. This is certainly not the outcome we want for any of our customers, especially someone who has continued to drive 30 miles each way to do business with us. We understand your frustration and would appreciate the opportunity to talk through your concerns and work toward a resolution. We hope you received the voicemail we left and look forward to speaking with you soon. We truly value your business and hope we can regain your confidence in our team. - Martin Chevrolet

October 30, 2026

Should not take 3 hours for an oil change and my windshield spider cracked in the process More

by putzm1
Recommend Dealer
No
Nov 09, 2026 -

Martin Chevrolet responded

We apologize for the extended wait during your oil change. Regarding your windshield, we understand your frustration. Since there were existing chips in the glass, we are unable to take responsibility for the crack spreading, but we would still like to help. As discussed during our phone conversation, we are happy to assist with getting your windshield replaced at a discounted cost to you. Please let us know how you would like to proceed. We appreciate you taking the time to speak with us and giving us the opportunity to help. - Martin Chevrolet

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