Martin Chevrolet
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Efficient, friendly, and considerate Everyone I encountered was knowledgeable ready with any answer, and very kind. encountered was knowledgeable ready with any answer, and very kind. More
Efficient, friendly, and considerate Everyone I encountered was knowledgeable ready with any answer, and very kind. encountered was knowledgeable ready with any answer, and very kind. More
Knowledgeable, trustworthy, dependable, service oriented, focused on best resolution, Total Customer Service, service provided is always as needed focused on best resolution, Total Customer Service, service provided is always as needed More
I've been going to your car dealer for years. I bought many cars there and that is the only place I will be continuing going.thanks I bought many cars there and that is the only place I will be continuing going.thanks More
Scheduled an appointment to get a key fob programmed, checked in, waited for a half hour only to find out the programming equipment was out of order. Have yet to reschedule, not sure if I will. checked in, waited for a half hour only to find out the programming equipment was out of order. Have yet to reschedule, not sure if I will. More
Great professional service. Prompt and efficient service. Expensive service cost. Trusted and dependable service that provides positive results. Prompt and efficient service. Expensive service cost. Trusted and dependable service that provides positive results. More
Everyone is always friendly and polite. It has always been a great experience every time we are in. It has always been a great experience every time we are in. More
Brought car in due to bad thermostat and sensor. Quoted price of $968 for thermostat and Sensor. Once the car was put on lift, they said 2 bushings in the rear of the car were bad. Given the price Quoted price of $968 for thermostat and Sensor. Once the car was put on lift, they said 2 bushings in the rear of the car were bad. Given the price of $840. These prices I was told were for the total price out the door. I agreed. Was charged $2,100. I asked why they said he forgot some of the cost. After driving car home about 3 days later a P0420 code came on Which is catalytic converter. Popped hood saw that the plug connecting air filter was broken and the line feeding the antifreeze coolant was not connected; bolts were missing that hold it down. Also, a strap for a hose was broken and not connected to the hose. Checked with google on what had to be taken off to replace the thermostat. All parts broken or not connected were on the list of where they were working. The dealer stated they never worked in that area. Went to carx with car and they said what google stated that all those parts were located where they were working. Really!!!! Now the dealer says the catalytic converter needs to be replaced. The code went away after the air filter plug was plugged back in. I erased the p0420 code and have been driving for about a week and still no code comes back on. Dealer stated the Air filter plug would not put out a P0420 code Google says it will, and car x says it will. I guess google and carx are lying I drive 30 miles one way for Martin Chevrolet. Looks like I have to find another dealer I can believe. Still have a broken plug and broken hose clamp. Also was broken was a specialty horn that was installed in that same area. Shame I really thought I found a good dealership More







