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Martin Chevrolet

Crystal Lake, IL

4.6
2,358 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,358 reviews

November 11, 2025

The dealer has been very professional with the service and purchasing of our pre-vehicle. Nothing but excellence from Martin Chevrolet. More

by djnandos92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa in service
Nov 11, 2025 -

Martin Chevrolet responded

Thank you so much for taking the time to share your experience! We are delighted to hear that you have consistently received nothing but excellence from Martin Chevrolet, both with the purchase of your pre-owned vehicle and your service visits. Providing professional and seamless support in all departments is our goal, and we appreciate your business! - Martin Chevrolet

November 09, 2025

Absolutely amazing experience at Martin Chevrolet! After having a horrific experience with another dealership, it gives me hope that there are trustworthy dealerships and honest sales people. My sales More

by Lynn Reckamp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Martin Chevrolet responded

Lynn, We're so thrilled to hear about your amazing experience at Martin Chevrolet! It means a lot to us that we could turn things around for you after your previous experience elsewhere. Huge thanks for the kind words about Adam, James, and Ralph—we’ll make sure to let them know how much you appreciated their help! Stop by anytime, we'd love to see you again! - Martin Chevrolet

November 09, 2025

Great and friendly service. I like how they let you know on any recommended maintenance. Great dealership. More

by cachood
Recommend Dealer
Yes
Employees Worked With
Ociel
Nov 11, 2025 -

Martin Chevrolet responded

Thank you for the five-star review! We are delighted to hear you consistently receive great and friendly service from our team. We look forward to serving you again next time! - Martin Chevrolet

November 08, 2025

Good communication throughout the warranty approval process. Nathan was excellent and diligent in the process. More

by C Campbell
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
Nov 11, 2025 -

Martin Chevrolet responded

Thank you for this wonderful feedback! We know that the warranty approval process can sometimes be stressful, so we are thrilled to hear that our team provided good communication throughout. We appreciate your business and look forward to helping you again next time! - Martin Chevrolet

November 08, 2025

Good communication throughout the warranty approval process. Nathan was excellent and diligent in the process. More

by C Campbell
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
Nov 11, 2025 -

Martin Chevrolet responded

Thank you for this wonderful feedback! We know that the warranty approval process can sometimes be stressful, so we are thrilled to hear that our team provided good communication throughout. We appreciate your business and look forward to helping you again next time! - Martin Chevrolet

November 07, 2025

The dealership is updated and modern. Chris welcomed me as soon as I pulled up and got me checked in quickly. The shuttle service to and from the dealership was incredibly helpful. More

by kendracsmith
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
Nov 11, 2025 -

Martin Chevrolet responded

Kendra, Thank you for taking the time to leave us this excellent feedback! We appreciate your business and look forward to seeing you again next time! - Martin Chevrolet

November 07, 2025

Always friendly,good service and not pushey. Helped me when I needed help with towing service. More

by gbruckman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Martin Chevrolet responded

We appreciate the excellent review! Friendly staff, good service, and a non-pushy approach are exactly what we strive for. It was our pleasure to help you out with the towing recommendation. Thank you for your support! - Martin Chevrolet

November 07, 2025

Good service. Very informative. Good communication. Friendly. Paul B. the Master Tech is the best! More

by jschnur32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner
Nov 11, 2025 -

Martin Chevrolet responded

Thank you for the fantastic review! We are so glad to hear you experienced good service, clear communication, and a friendly approach. We are incredibly proud of Paul and will be sure to pass along your high praise to him. Knowing that our Master Tech is providing the best service and information to our customers means a great deal! - Martin Chevrolet

November 05, 2025

No communication and no accountability to the poor service provided. Even left a message for the manager to address it and didn't get call back. Clearly my concerns are not a priority. Guess it is tim More

by mmroz43
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
November 05, 2025

Great experience for start to finish. Check in was quick, provided shuttle service that was convenient and easy and made for a great service. More

by mdelias24
Recommend Dealer
Yes
Nov 11, 2025 -

Martin Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Thank you for leaving us this response! - Martin Chevrolet

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