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Martin Chevrolet

Crystal Lake, IL

4.6
2,424 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,424 reviews

February 28, 2026

Services are good, except I have said NO to the free car wash and for some reason they wash it anyway! I work a detail shop and it is not a good idea to wash with a brush after you have a vehicle ceramic co More

by K.CARLTON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2026

The lady that took the appointment over the phone missed key details in several of my complaints. Then during inspection tech couldn't find anything wrong with 5 of 6 complaints More

by ZJS36
Recommend Dealer
No
Employees Worked With
Nathan Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
Feb 27, 2026 -

Martin Chevrolet responded

Thank you for sharing your feedback. We sincerely apologize for the miscommunication when taking your appointment and for the frustration it caused. We also understand how disappointing it can be when concerns aren’t fully addressed during an inspection. We take every customer’s concerns seriously and would like the opportunity to review your visit in detail to ensure nothing is overlooked. Please contact us directly at 815-459-4000 and ask for Duane Hill so we can make this right. We appreciate you bringing this to our attention and hope to earn your trust back. - Martin Chevrolet

February 27, 2026

lol m The sales and service was excellent. Transferring the title from my daughter who passed away was handled well. We've bought 4 cars from Matt and are very happy. More

by Gladys.diana14
Recommend Dealer
Yes
Employees Worked With
Jack Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hoyland
Feb 27, 2026 -

Martin Chevrolet responded

Gladys, Thank you for sharing your experience and for your continued trust in Martin Chevrolet. We’re glad to hear that the sales and service met your expectations, especially during such a sensitive time with the title transfer. We truly appreciate your loyalty over the years and are honored to have helped your family with four vehicle purchases. We look forward to serving you for many years to come. - Martin Chevrolet

February 26, 2026

Car repairs were completed. I did have to reach out when I did not hear back for a few days. More

by bkochanski78
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
Feb 27, 2026 -

Martin Chevrolet responded

Thank you so much for your kind review, even though there was a hiccup in our communication. We truly appreciate you and your feedback! We’ll do our best to make things even better for you next time! - Martin Chevrolet

February 25, 2026

Joey was very prompt and helpful walking me through the entire process. Made things quick and easy. More

by josh.d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2026 -

Martin Chevrolet responded

Josh, Thank you for the great review! We’re so glad to hear that Joey was prompt, helpful, and made the entire process quick and easy for you. We appreciate you choosing us and look forward to helping you again in the future. Enjoy your new vehicle! - Martin Chevrolet

February 25, 2026

Nathan hill is the best and paul baumgartner Also ralph in service and ed Molulton More

by lca0
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
Feb 27, 2026 -

Martin Chevrolet responded

Thank you for the excellent rating and review! We appreciate you! - Martin Chevrolet

February 24, 2026

Everything went super smooth Fast and friendly service,four tires were cheaper then I was told. More

by pschwegs14000
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
Feb 27, 2026 -

Martin Chevrolet responded

Thank you for your feedback! We love hearing that your visit was fast and friendly and that your tires were a deal! Come see us again anytime! - Martin Chevrolet

February 24, 2026

Our experience buying car from Martin Chevy was very positive. Highly recommend Jack and Phil, very professional, honest and really want to help. More

by adder-diatoms.7t
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2026 -

Martin Chevrolet responded

Thank you for sharing your positive experience with Martin Chevrolet! We’re thrilled to hear that Jack and Phil provided professional, honest, and genuinely helpful service throughout your purchase. We truly appreciate your recommendation and your trust in us. Enjoy your new vehicle, and we look forward to assisting you again in the future! - Martin Chevrolet

February 24, 2026

Very professional staff Knowledgeable personnel Good environment Fast response from all personnel Great service from everyone More

by Edgana.godoy
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
Feb 27, 2026 -

Martin Chevrolet responded

Edgana, Thank you for the fantastic review! We truly appreciate your kind words about our team’s professionalism, knowledge, and responsiveness. Creating a welcoming environment and delivering great service are top priorities for us, so it means a lot to hear that reflected in your experience. We look forward to serving you again in the future! - Martin Chevrolet

February 19, 2026

Easy, quick, and friendly O. C was extremely nice right from the start. He made sure my truck got done before the end of the day and called me when it was ready for pick up. More

by Sandra.aragon930
Recommend Dealer
Yes
Employees Worked With
Ociel Cardoso
Feb 27, 2026 -

Martin Chevrolet responded

Sandra, Thank you for the excellent review! We appreciate you choosing Martin Chevrolet for your automotive needs and we will make sure we let OC know you appreciate his kindness! Come see us again next time! - Martin Chevrolet

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