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Martin Chevrolet
Crystal Lake, IL
2,254 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,255 reviews
May 31, 2025
Chris was very helpful and even went out of his way to help us out as best as possible, this was including answering a phone call on his day off. Thank you Chris for everything you do. help us out as best as possible, this was including answering a phone call on his day off. Thank you Chris for everything you do. More
by didyto312
Verified CustomerEmployees Worked With
May 31, 2025
Chris was very professional, courteous and knowledgeable. He talked to me about the repairs needed. He told me when the work might be done and it was. He always took time to review things with me and answer He talked to me about the repairs needed. He told me when the work might be done and it was. He always took time to review things with me and answer my questions. A pleasure to work with. More
by smith1027
Employees Worked With
May 30, 2025
Chris was super professional and he made sure my truck was done in a timely manner. was done in a timely manner. More
by hough
Employees Worked With
May 26, 2025
Everyone that I have worked with at Martin Chevrolet has been great. They are very knowledgeable and kind. Great dealership. been great. They are very knowledgeable and kind. Great dealership. More
by raymartell
May 24, 2025
I bought a Chevy Trail Blazer yesterday. Salesman, Luke, salesmanager Alex and Finance guy Adam were amazing. They made everything go smoothly and were super helpful! Thank you guys! Would d Salesman, Luke, salesmanager Alex and Finance guy Adam were amazing. They made everything go smoothly and were super helpful! Thank you guys! Would definitely refer and buy again. More
by laurajames26
May 23, 2025
Worst service department I have ever encountered. Rude, lazy, incompetent, and unprofessional at every opportunity. Called in advance to schedule a simple repair. First available appointment is alway Rude, lazy, incompetent, and unprofessional at every opportunity. Called in advance to schedule a simple repair. First available appointment is always two weeks out. First appointment, did not have the part and kept me waiting over 4hrs just for a ride home. Second appointment, still didn't have the right parts, kept the vehicle all day and didn't even bother to call to update me. Third appointment, they forgot they had asked me to come in, made to wait, treated disrespectfully. After almost 3 months and 4 visits the vehicle still is not fixed. Anytime I call I am out on hold for a long period of time only to be brushed off and told to bring the vehicle in a few weeks. Worst service department. Worst customer service. Ralph and the other service writer are both completely rude and incompetent. More
by Not interested
May 18, 2025
Ralph was super friendly and very knowledgeable! Great service at Martin Chevrolet as always! Highly recommend. Great service at Martin Chevrolet as always! Highly recommend. More
by jxfour
May 17, 2025
Great customer service. Ralph explained everything that was needed. We will continue to come back. Ralph explained everything that was needed. We will continue to come back. More
by cabins2912
Employees Worked With
