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Martin Chevrolet

Crystal Lake, IL

4.6
2,313 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,313 reviews

September 21, 2025

I came in for an oil change. They are free when you purchase a vehicle from Martin Chevrolet. More

by Lindataillon
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Sep 22, 2025 -

Martin Chevrolet responded

Linda, We're thrilled that you're enjoying our free oil changes! Thank you for choosing Martin Chevrolet—can't wait to see you again next time! - Martin Chevrolet

September 21, 2025

It was a pleasure doing business with Luke & Martin Chevrolet. Luke was extremely helpful showing me all the features of the Traverse More

by Tom R
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Eckhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Martin Chevrolet responded

Tom R, Thanks so much for sharing your experience with us! We're thrilled to hear that we met your expectations and that our team could be there to support you. It means a lot to us! - Martin Chevrolet

September 20, 2025

Adam was great to work with. He made the experience easy. Glad we were able to get the truck we wanted. More

by kordecki08
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Martin Chevrolet responded

Congrats on your new truck! So awesome to hear Adam made the process smooth and that you got the one you truly wanted! Can’t wait to see you back for a bunch of free oil changes and car washes! - Martin Chevrolet

September 18, 2025

On August 23, Edward Mouton is an excellent salesperson, make me feel comfortable and respected. He answers all my questions in regards to the Trailblazer functionality. He was very patient and profesional More

by Lorena Ocana
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Martin Chevrolet responded

Lorena, Thank you for your wonderful review and for choosing our dealership! We’re thrilled to hear about your positive experience with Edward Mouton. His dedication to ensuring you felt comfortable, respected, and well-informed about your 2026 Trailblazer’s features truly reflects our commitment to exceptional service. We’re especially glad he went above and beyond to assist with activating the app for your phone. We’re equally delighted to hear about Nathan Hill’s outstanding service. His positive attitude, clear communication, and thoughtful gesture of bringing your Trailblazer to you highlight the level of care we strive to provide. We’ll be sure to pass along your kind words to both Edward and Nathan. Thank you again for your feedback and for trusting us with such an important decision. We look forward to serving you in the future! - Martin Chevrolet

September 16, 2025

I had some concerns and issues after purchasing my used vehicle. At first, I wasn’t sure things would be resolved. While the sales manager’s customer service was lacking, the salesman who assisted us was p More

by Olivia
Recommend Dealer
No
Employees Worked With
Phil Canty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Eckhardt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Martin Chevrolet responded

Olivia, Thank you so much for sharing your experience with us! We're genuinely sorry for any stress or concerns you faced during your purchase, and we apologize if our customer service didn't quite live up to expectations. However, we really appreciate your kind words about our salesman's dedication and efforts to sort everything out. Our main goal is to make sure every customer leaves our dealership with a smile, so we're happy to know that we were able to make it right for you in the end. Your feedback means the world to us, and we promise to use it to fine-tune our processes and customer service for the future. - Martin Chevrolet

September 14, 2025

The car was brought in for brakes and then needed to be reassessed, and Dwayne was very obliging to help us in the car came back in and was properly fixed and we are very pleased with the work More

by Jeffmillerman78
Recommend Dealer
Yes
Employees Worked With
Duane
Sep 22, 2025 -

Martin Chevrolet responded

Jeff, Thank you for your wonderful review and for bringing your issue to our attention so we had the ability to make it right! We appreciate you choosing Martin Chevrolet and we look forward to helping you out again in the future! - Martin Chevrolet

September 11, 2025

Nathan Hill and service did a great job Well, we had to replace my water pump once already so we use genuine Chevrolet parts and now a little more after two years the same water pump went again and I got s More

by Virgilroland
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
Sep 22, 2025 -

Martin Chevrolet responded

We're really happy to hear that Nathan Hill and our service team were able to provide you with excellent service! We were genuinely sorry to learn about the water pump issue occurring again after the warranty had expired - that's definitely not the experience we want you to have. We're grateful that we had the chance to offer you a discount on the new repair to ease the financial burden. Your satisfaction means the world to us, so please know that we truly value your feedback as it helps us to continually improve. - Martin Chevrolet

August 31, 2025

Great professional service and focus on customer satisfaction. The staff is always nice and courteous. The work is performed by professional mechanics. The building is always clean and neat. House k More

by dbflexse10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Martin Chevrolet responded

Thank you for the wonderful review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

August 31, 2025

Ralph went above and beyond with trying to find the problem with my truck. He documented everything and let me know that if something goes wrong in the future that he would present that to Chevy. More

by hough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Martin Chevrolet responded

We greatly appreciate you sharing your experience with us and others. It is always gratifying to receive such positive feedback. Thank you sincerely for taking the time to provide your review. - Martin Chevrolet

August 30, 2025

Chris was very courteous and kept us up-to-date regarding our the repair of our vehicle. More

by R.WAKEFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Martin Chevrolet responded

Thank you for the excellent review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

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