Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Martin Chevrolet
Crystal Lake, IL
2,266 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,266 reviews
June 20, 2025
i was treated well and my vehicles problem was diagnosed and fixed. Thank you Martin Chevy and fixed. Thank you Martin Chevy More
by kpeve82
Verified CustomerEmployees Worked With
June 20, 2025
When i got the car back it ran better then new. They were quick to fix and great to deal with They were quick to fix and great to deal with More
by MEATBALL48
June 19, 2025
My first time to the service area and step out the car and was not greeted by anyone I had to ask what to do. and was not greeted by anyone I had to ask what to do. More
by jella2008
Employees Worked With
June 18, 2025
This was my first visit. Service writer was very poor with communication as to what and when my car would be done. Service writer was very poor with communication as to what and when my car would be done. More
by Orange crush
Employees Worked With
June 12, 2025
The dealership is always clean and the Sales and Service teams are very courteous and helpful. teams are very courteous and helpful. More
by atecoengines
June 12, 2025
They did a great job kept me informed, gave me correct information about my warranty information about my warranty More
by eddean789
Employees Worked With
June 10, 2025
I had been trying to fix a difficult problem with my Houlden/Chevy SS for almost 2 years. 3 visits to my local Chevy dealer and one with a LS specialized service center left the problem unresolved..... Houlden/Chevy SS for almost 2 years. 3 visits to my local Chevy dealer and one with a LS specialized service center left the problem unresolved..... It's unsettling driving a great car with the service engine light on. I made an appointment with Paul Baumgartner last week. I picked my car up in 2 days. Paul provided a detailed report of his analysis and the work he did and explained it to me personally. My car is fixed and is running Optimally for the first time in a long time....!!!!! Paul is the best around......PERIOD!!!! Additionally, the service writer was efficient checking me in and kept me informed throughout the repair.... Good service is hard to find these days. My experience was refreshingly good and Paul's service was exceptional.... I'm a very fussy customer, and don't normally write reviews or hand out compliments online, but I'm making an exception for this case. Why.???....,because Martin Chevrolet and Paul Baumgartner deserve praise!!!!!!! More
by Bob.nowak
June 07, 2025
Always Great service at Martin Chevrolet in Crystal Lake. Thank you to the awesome techs Thank you to the awesome techs More
by lillyunique
June 07, 2025
Well I went to the service center and all the people treated me very good and when I went in to pick up my truck it was completely cleaned inside and out. Martin Chevy gave me a great deal on tires moun treated me very good and when I went in to pick up my truck it was completely cleaned inside and out. Martin Chevy gave me a great deal on tires mounted and balanced I live over a hour away and from now on this is the only place I will taking my truck for any kind of service. Thank you for taking care of me More
by rwhowe.rh
Employees Worked With
Other Employees :
My sales man Ed I hope I got that right
June 06, 2025
Very accommodating with time and schedule. Great communication and customer service. Will continue to service my Chevy Blazer at Martin for all its needs. Great communication and customer service. Will continue to service my Chevy Blazer at Martin for all its needs. More
by C Campbell
