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Martin Chevrolet

Crystal Lake, IL

4.7
2,265 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,265 reviews

August 29, 2024

Very professional I was really satisfied I like the way they did the protection on the car More

by Bellanotte1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Martin Chevrolet responded

Thank you! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Thanks again! - Martin Chevrolet

August 29, 2024

My Dad and I both bout trucks from Mike Lakhani. His customer service was second to none. In fact the entire staff at Martin Chevrolet was top notch. They made us feel comfortable and valued as a cu More

by Tdandrea21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Martin Chevrolet responded

Thanks a bunch for the awesome rating! We're thrilled to hear you were happy with our service. Can't wait to help you out again next time. Take care! - Martin Chevrolet

August 29, 2024

Great service. The communication was excellent. The service was completed in a timely manner. I enjoy working with Ralph More

by lilbeauchamp82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out! - Martin Chevrolet

August 28, 2024

Excellent Service in the Service Department! They always takes care of me. Ask for Ralph, he is the man! More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Martin Chevrolet responded

JK, Thank you for your kind words about Ralph! We really appreciate the positive review and hope to see you again next time! - Martin Chevrolet

August 27, 2024

Very quick oil change, in and out within the hour they promised and not pushed to purchase anything additional. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Martin Chevrolet responded

Larry, Thank you for the 5 star review! It is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know! - Martin Chevrolet

August 24, 2024

Easy to work with, thank you! ! Will be coming back in the future! 10/10 More

by Pat G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Martin Chevrolet responded

Pat, Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

August 23, 2024

First time ever, poor communication. Never sent updates. Called for service, on hold 10 min 2x’s. More

by Ilmommab1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Martin Chevrolet responded

Thank you so much for your high star rating. We'd love to hear more about your experience. Would you mind giving our service manager, Duane Hill, a call at 815-459-4000? - Martin Chevrolet

August 23, 2024

Worst service ever! One week later after getting my car dropped off, it wouldn’t even start to drive it into my garage and they had to tow my car back to Martin Chev fr More

by Mary Joslyn
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Bennett
Sep 20, 2024 -

Martin Chevrolet responded

Mary, We appreciate your feedback and we're sorry to hear about the fuel pump issue you experienced with your vehicle so soon after your recent visit for an unrelated matter. We're grateful for the opportunity you gave us to replace your fuel pump at no charge to assist you in resolving the problem. We hope your vehicle is now running great. Take care! - Martin Chevrolet

August 17, 2024

Ralph is a great service writer always asking if I need anything but outstanding service great Job Ralph More

by Ahochleutner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! Thank you again for the great review! - Martin Chevrolet

August 17, 2024

Adam was fantastic and super helpful. Made the process easy and painless. Our go to guy and dealership for future cars! More

by mollylucchese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Martin Chevrolet responded

Molly, We're glad you had such a wonderful experience with us! We hope you enjoy your new car! - Martin Chevrolet

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