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Martin Chevrolet

Crystal Lake, IL

4.7
2,238 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,238 reviews

July 28, 2023

Clean facility, courteous professional staff. Prices quoted for preventive service recommendations are high vs non-dealer repair shops eg brakes, trans fluid, spark plug replacent. More

by aps7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Martin Chevrolet responded

We appreciate your review and input. Here at Martin Chevrolet, we exclusively use original equipment manufacturer (OEM) parts, and all our technicians are GM certified. This guarantees that seasoned professionals are in charge of your service. While we strive to maintain competitive prices, we never compromise on quality. If you need any more assistance, please feel free to contact us. - Martin Chevrolet

July 27, 2023

Blake handled my service fast and efficient. Walked me through problems with my vehicle fast and professionally. You should be proud of him. Thanks More

by Stoutrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Martin Chevrolet responded

We appreciate your feedback. We take pride in Blake's work! He excels in assisting our guests and maintains a high level of professionalism. - Martin Chevrolet

Jul 31, 2023 -

Stoutrm responded

Always nice not to worry about repairs on your vehicle. Someone you can trust to handle the repairs is a peace of mind to me and other customers. Thank you.

July 26, 2023

Everyone is friendly, place is very clean. Would like to be informed hourly when vehicle is being worked on. I waited over two and a half hours before texting Ralph how my vehicle was going, More

by luckyschance007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Martin Chevrolet responded

We appreciate your feedback and apologize for the delay in responding to you during your vehicle's wait time. We strive to maintain excellent communication, but sometimes we may fall short. We are grateful for your patronage and hope you will consider choosing us again in the future. - Martin Chevrolet

July 25, 2023

Blake was extremely informative and straightforward with issues. He made the experience very enjoyable and I would recommend him to anyone that asks for someone trustworthy. More

by ANZALONE.BRIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols, Anne Brownlow
Jul 31, 2023 -

Martin Chevrolet responded

Briana, Thank you for the kind review about Blake! We will be sure to let him know you appreciate his service and we look forward to seeing you again next time! - Martin Chevrolet

July 24, 2023

Overall, decent place to buy and service a vehicle. Clean facility, friendly staff and service. More

by b.atlee13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jul 31, 2023 -

Martin Chevrolet responded

We appreciate your feedback on Martin Chevrolet. We eagerly anticipate assisting you during your next visit to us. - Martin Chevrolet

July 23, 2023

They have done so much to help and gone out of the way to make sure everything is done right. I really appreciate them More

by johndetlaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Martin Chevrolet responded

John, We appreciate your positive feedback and high rating. Please don't hesitate to reach out if there's anything more we can assist you with! - Martin Chevrolet

July 21, 2023

Amazing humans who care about doing it right and communicating clearly and honestly. They’ve earned our future business More

by bbialas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 31, 2023 -

Martin Chevrolet responded

We appreciate your fantastic feedback. Learning that we've secured your future patronage is truly gratifying and we eagerly anticipate assisting you again  in the future. - Martin Chevrolet

July 20, 2023

Brought in my son’s car for a tire low pressure light on. Ralph said to bring it in. They found it had a problem with the sidewall the put on a new tire got the job done in a few hours so my son could get to More

by SRSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Martin Chevrolet responded

We are delighted to have been able to assist you in getting a new tire for your son's vehicle. We appreciate the opportunity you gave us to be of service. Please feel free to contact us if there's anything more we can do for you. - Martin Chevrolet

July 19, 2023

I went to Martin Chevrolet based on a recommendation from others in the northwest suburban area. I had four baseline criteria for my purchase and was met with success and have been fully satisfied. Salesma More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

Jim, We greatly appreciate your outstanding review. Your efforts to share your experience with Jack and James are truly valued. We are excited to continue serving as your preferred dealership for many years to come. Enjoy your new vehicle! - Martin Chevrolet

July 18, 2023

Very professional. They kept me informed on the work and were done early. I thought $25 for tire rotation was high but it’s done More

by bobs175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 24, 2023 -

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

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