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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,061 Reviews

1,061 Reviews of Martin Chevrolet - Service Center

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July 20, 2025

Ralph took care of me fast and efficiently. I knew exactly what to expect and when! More

by avancona@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

They did a wonderful job on my service. I love that when you buy a car from martin you get lifetime oil changes!! More

by ERICKMARTIN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Martin Chevy has done a good job and I would recommend them to anyone looking for a new vehicle. More

by jimboerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Martin Chevrolet responded

Thanks Jim! We really appreciate your kind words and recommendation! - Martin Chevrolet

July 11, 2025

We had a very enjoyable experience at your dealership and we would recommend any of our friends and family to drive to your dealership because you helped us so much and we’re so friendly. Thank you again for More

by Anpohl
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Martin Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

July 10, 2025

Every time I stop at Martin, even though this time I didn’t have an appointment, the folks at Martin Chevrolet bend over backwards to make sure my Cruz is in tip top condition. More

by PCARLBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Martin Chevrolet responded

Thanks for the excellent rating! We're here to keep your car running smoothly! Stop by anytime – we'd love to help with anything you need! - Martin Chevrolet

July 05, 2025

My experience this time with Martin Chevrolet was exceptional. I brought in a car that ended up not showing the problem that caused it to be towed to another service provider last week. Martin Techs More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Martin Chevrolet responded

Joel, Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! Feel free to reach out to us if you need anything. - Martin Chevrolet

July 04, 2025

My Chevy bolt had a check engine light that needed to be turned off in order for me to charge it. The dealership charged me $189 to just turn off the light. They also charge me an extra $10 for rags and lub More

by rpellison01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
OC Cardoso
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Customer service in the dealership and the service department is always exceptional. We recommend Martin Chevy to everyone! More

by Bcbirr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Jul 10, 2025 -

Martin Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

July 01, 2025

Always great service. Got the car worked on while their service drove me to p/u my wife. All class acts and highly skilled More

by flik108
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Jul 10, 2025 -

Martin Chevrolet responded

Thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

June 29, 2025

Did as expected was courteous and helpful. They completed sooner than estimated. Overall a good experience More

by flugge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Martin Chevrolet responded

Thank you so much for the positive review! We can't wait to see you again next time! Have a great day! - Martin Chevrolet

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