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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,053 Reviews

1,053 Reviews of Martin Chevrolet - Service Center

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July 01, 2025

Always great service. Got the car worked on while their service drove me to p/u my wife. All class acts and highly skilled More

by flik108
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
June 29, 2025

Did as expected was courteous and helpful. They completed sooner than estimated. Overall a good experience More

by flugge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Fantastic great service facility. . service advisors a re great. And Paul the Corvette mec is the best More

by Dayreden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Corvette mechanic
June 24, 2025

Brought in vehicle for check engine light because of misfire of #5 cylinder. Dealer said fuel ejectors needed replacing. After spending over $2600. Vehicle was returned with note stating engine was More

by David Brzica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Good 5 Good better than most vehicle dealers I've ever dealt with I would buy another Chevy from Martin if they need arises More

by ortizray
Recommend Dealer
Yes
Employees Worked With
No
June 23, 2025

We were given a lot of help and information to help us choose the tight car More

by Sena.ekberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

I always have a positive experience with Martin Chevrolet. Everyone was friendly and my service was completed in the estimated time provided to me. Paul Baumgartner is the best and wouldn't trust More

by connieborucki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

i was treated well and my vehicles problem was diagnosed and fixed. Thank you Martin Chevy More

by kpeve82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Martin Chevrolet responded

Thank you for your feedback! Reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us! - Martin Chevrolet

June 20, 2025

When i got the car back it ran better then new. They were quick to fix and great to deal with More

by MEATBALL48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Martin Chevrolet responded

Thank you so much for the awesome review! We're thrilled you had a great experience, and we can't wait to see you again whenever you need service or a new ride! - Martin Chevrolet

June 19, 2025

My first time to the service area and step out the car and was not greeted by anyone I had to ask what to do. More

by jella2008
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
OC Cardoso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Martin Chevrolet responded

We sincerely apologize for not greeting you upon your arrival and appreciate your understanding. We never want our guests to feel overlooked and will strive to make your next visit an enjoyable and seamless experience! Thank you for your valuable feedback and your patience. - Martin Chevrolet

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