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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,030 Reviews

1,030 Reviews of Martin Chevrolet - Service Center

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May 18, 2025

Ralph was super friendly and very knowledgeable! Great service at Martin Chevrolet as always! Highly recommend. More

by jxfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
May 17, 2025

Great customer service. Ralph explained everything that was needed. We will continue to come back. More

by cabins2912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Everyone is so pleasant and knowledgeable I have gotten a few cars from Martin. I highly recommend them. More

by Nanakim61
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
May 15, 2025

Ralph is great that’s what keeps me coming back thanks Ralph for out outstanding service More

by Ahochleutner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Martin Chevrolet responded

Thank you so much for the positive review! We're glad to hear Ralph delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

May 12, 2025

Martin Chevrolet is always friendly and helpful. I don't feel like I'm being rushed and they always take the time to explain the work that's being done before getting my approval. More

by Markmidwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Martin Chevrolet responded

Thanks for the wonderful review. We are glad we could help! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

May 09, 2025

I have always had a good experience with Martin Chevrolet. Blake and the Service manager Duane do an excellent job! I always have my maintenance and repairs done by John because he is knowledgable, More

by jpeschke
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
May 16, 2025 -

Martin Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Until the next time we meet, take care! - Martin Chevrolet

May 09, 2025

Friendly, courteous, caring, took care of my truck fixed any issues in a timely manner also very informative More

by jmwinstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help! - Martin Chevrolet

May 09, 2025

Always super friendly and fast. No matter who my advisor is, I always get taken care of. More

by charles.fanning
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
May 16, 2025 -

Martin Chevrolet responded

Charles, We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Thank you again for letting our team know how we did! - Martin Chevrolet

May 05, 2025

Courteous and efficient. Chris Harris was very friendly and helpful! The waiting room was clean and coffee available was appreciated. More

by gdtrem
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
May 15, 2025 -

Martin Chevrolet responded

Thank you! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

May 02, 2025

The service was much quicker this time and I was able to get the requested shuttle home as well. The service tech was very responsive and helpful! More

by sarah.bergeson
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
May 15, 2025 -

Martin Chevrolet responded

Sarah, We are so glad you had a great experience with our service team! Please come see us for any future needs! - Martin Chevrolet

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