Mercedes-Benz of Annapolis

Arella was great to work with. Very knowledgeable and made us feel comfortable with our purchase. We had a wonderful experience and will definitely refer them to friends and family Very knowledgeable and made us feel comfortable with our purchase. We had a wonderful experience and will definitely refer them to friends and family. More

Wayne Discus was super helpful and went above and beyond. He showed me what every button in my car does and explained every feature! He was very kind and respectful. He showed me what every button in my car does and explained every feature! He was very kind and respectful. More

Very professional associates made the experience well worth the 2 hour drive. I would highly recommend this dealership. worth the 2 hour drive. I would highly recommend this dealership. More

Steve has been my service advisor for several years and has always provided great customer service. has always provided great customer service. More

Mercedes Benz of Annapolis has a five star plus service center for all of your needs. I would purchase my next MB from this location. center for all of your needs. I would purchase my next MB from this location. More

Arella was the best! So patient and kind. I enjoyed my experience at Annapolis Mercedes Benz. Thank you! So patient and kind. I enjoyed my experience at Annapolis Mercedes Benz. Thank you! More

Mercedes-Benz of Annapolis sales process is 5-stars plus. I had called ahead to test drive a used Porsche Macan S. Wayne followed up to ensure I had no problems finding the dealership. It was raining the I had called ahead to test drive a used Porsche Macan S. Wayne followed up to ensure I had no problems finding the dealership. It was raining the day I arrived, but Wayne had fully detailed the car and left it in the car port for me to view before the test drive. He said "I know we plan to take it in the rain, but I'd like for you to look over the vehicle to make sure you are comfortable with the condition before we drive. I'd also like you to stay dry while doing it." To say I loved the vehicle was an under statement. After the test drive we sat down to discuss next steps. No pressure, just an open conversation. After some great discussion about the vehicle, price, inspection, etc. I decided to purchase the vehicle. The only problem was I lived an hour and a half away, and had another car I was driving. Wayne said no problem... we will ship your car back to you (at no cost). They filled the new car up with gas, I signed the paperwork and was on the road. Car showed up next day no problems. If you are in the market for a car, any car.... I highly recommend Mercedes-Benz of Annapolis. Ask for Wayne. I've been in the car business for a long time... and hands down, this was the best sales experience I've ever had. I will be calling them again for my next car for sure. Thank you Mercedes-Benz of Annapolis. More

I had an amazing experience. (Drew) Andrew Donald was my sales rep and he did an amazing job! Larry was very helpful and detailed with that portion of the sale. Asher was very i (Drew) Andrew Donald was my sales rep and he did an amazing job! Larry was very helpful and detailed with that portion of the sale. Asher was very informative and helpful as well. Overall I'm so happy with the service I received. More

Always fast service. Alex was efficient when I was in a hurry and it was appreciated! Alex was efficient when I was in a hurry and it was appreciated! More

My first visit to Mercedes Benz of Annapolis was the best experience, I’ve had in a long time. I had to come in for a recall on my cls550. Was scheduled quickly by chuck Lehman and greeted at the door by him experience, I’ve had in a long time. I had to come in for a recall on my cls550. Was scheduled quickly by chuck Lehman and greeted at the door by him not even knowing it was him. Wow made me feel like I was apart of the Benz family. He went step by step about the recall process, and took care of my car like it was his own.I recommend chuck and this dealer to anyone that wants great customer service and a new family. Thanks Chuck and Mercedes Benz of Annapolis.. Charles Wallace More