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Mercedes-Benz of Annapolis
Annapolis, MD
3,179 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,179 reviews
September 10, 2026
I have never had an issue with Mercedes of Annapolis. Great staff and service team Great staff and service team More
by cchandler468
Employees Worked With
September 10, 2026
Scott Daniels is an excellent service advisor, a true professional who really takes care of his customers. Scott is a veteran in the service industry and I’ve had the pleasure of dealing with him at a pr professional who really takes care of his customers. Scott is a veteran in the service industry and I’ve had the pleasure of dealing with him at a previous luxury brand. He brings the same level of enthusiastic professional customer service and dedication to Mercedes of Annapolis. I’ve dropped in for advice and Scott never makes you feel that you are not his top priority. This service center is really fortunate to have his experience and leadership. More
by lsanes
Employees Worked With
September 09, 2026
Took my 2023 GLC 300 in for its 40,000-mile check-up. As always, Alex Cloither greeted us with a welcoming smile and a handshake. He filled us in on the the update to come about our car. He is truly th As always, Alex Cloither greeted us with a welcoming smile and a handshake. He filled us in on the the update to come about our car. He is truly the best and an absolute pleasure to work with! He provided us with a GLE 350 loaner to use until our car was ready. We loved it! We received a video of the inspection performed on my car, and everything checked out great. MB of Annapolis always treats us well. More
by ja@15407
Employees Worked With
September 09, 2026
I had a fantastic experience purchasing my new Mercedes GLC 300 from the Mercedes-Benz of Annapolis dealership! From the moment I walked into the showroom, the level of professionalism and customer service GLC 300 from the Mercedes-Benz of Annapolis dealership! From the moment I walked into the showroom, the level of professionalism and customer service was top-tier.The entire team especially MIA CASTLE made the process seamless, transparent, and completely stress-free. They took the time to walk me through all the incredible features of the GLC 300 and ensured I felt confident and excited leaving the lot. If you are looking for a dealership that treats you with respect and provides a true luxury buying experience, I highly recommend Annapolis Mercedes. I love my new ride! More
by hawahmutua
September 04, 2026
Casey was very courteous, informative without being pushy. Casey explained everything throughout my purchase process and even stayed late to ensure successful closure of the deal. Thank you Casey. You pushy. Casey explained everything throughout my purchase process and even stayed late to ensure successful closure of the deal. Thank you Casey. You are awesome! More
by Jose.Jaquez
August 28, 2026
We had an amazing experience with Ron Siegel. He was able to find the car we wanted and made the process smooth and painless. No drama. No stress. No surprises. It was a pleasure working with him He was able to find the car we wanted and made the process smooth and painless. No drama. No stress. No surprises. It was a pleasure working with him and the level of customer service and professionalism he provided is really a lost art form. We will definitely call him again. More
by David M
Employees Worked With
August 26, 2026
This is my sixth Mercedes that I have owned. All have been serviced at this dealership. The work is excellent and there are very few instances where I have to return for the same problem. All have been serviced at this dealership. The work is excellent and there are very few instances where I have to return for the same problem. More
by gd_mcneal
Employees Worked With
August 19, 2026
Great GREATEST GREATEST GREATEST GREATEST GREATEST GREATEST GREATEST I WILL VISIT AGAIN GREATEST GREATEST GREATEST GREATEST GREATEST I WILL VISIT AGAIN GREATEST GREATEST GREATEST More
by lisamth8
Employees Worked With
August 19, 2026
Caleb was a delight to deal with, a professional and gentleman. Has followed up after the sale to see if we have any concerns. Would recommend this dealership. gentleman. Has followed up after the sale to see if we have any concerns. Would recommend this dealership. More
by captronny
August 10, 2026
Steve is responsive, knowledgeable and informative. I have always found our dealings to be highly helpful and appreciate his guidance. I have always found our dealings to be highly helpful and appreciate his guidance. More
by pdavis12
Employees Worked With
