Mercedes-Benz of Annapolis

I just bought my first ever car from Mercedes-Benz of Annapolis. Casey was my sales consultant, he was excellent and helped me out in getting to know the vehicle, and also got me the best price. It was a Annapolis. Casey was my sales consultant, he was excellent and helped me out in getting to know the vehicle, and also got me the best price. It was a great experience overall. The other staff members were also so helpful. I would recommend him and the dealership to anyone who is looking to buy Mercedes vehicle. More

Jeff was great to work with and helped me get the car of my dreams!! He was very patient and super helpful during the entire car-buying process. I still reach out to him when I have random questions. He is my dreams!! He was very patient and super helpful during the entire car-buying process. I still reach out to him when I have random questions. He is always happy to help me! More

This is our second purchase from Mercedes of Annapolis. This is a first class operation in all aspects...great products, an excellent sales and finance experience, and top notch service after the sale. This is a first class operation in all aspects...great products, an excellent sales and finance experience, and top notch service after the sale. Mia Castle deserves special recognition. During the sales process she demonstrated deep, detailed knowledge about the vast array of Mercedes products. Her communication skills were excellent. She always responded quickly to emails and voicemails articulately, and in a friendly easy going professional style. She made the sales experience smooth and easy. Larry Cash also deserves a shout out. His deep experience and friendly nature made the purchase documentation and vehicle registration fast and easy. This is an excellent, ethical dealership with well-trained, friendly, professionals throughout the organization. More

Great job Dwayne! I thoroughly enjoyed my experience working with you and the rest of the staff for the purchase of my 2017 S550 from Mercedes Benz of Annapolis. Everyone treated me with extreme courte working with you and the rest of the staff for the purchase of my 2017 S550 from Mercedes Benz of Annapolis. Everyone treated me with extreme courtesy and respect throughout the process, which was greatly appreciated as this would become my first Mercedes Benz vehicle. I am local to the dealership, but it's well worth the drive to deal with this distinguished group of professionals. Tony More

Over the years Alex has been a consistent and exemplary customer service representative. My car always comes back looking great inside and out and running smooth. I highly recommend Alex! customer service representative. My car always comes back looking great inside and out and running smooth. I highly recommend Alex! More

Mr. Steve Neville is very helpful and has excellent attitude towards customers needs. He would keep everything ready for you. I am very impressed with his work. attitude towards customers needs. He would keep everything ready for you. I am very impressed with his work. More

I just received my new 2021 GLC300 from Mercedes Benz of Annapolis. We live 2-1/2 hrs away and decided to not use the local dealer and try Annapolis, they just had a better selection. I am extremely happy w Annapolis. We live 2-1/2 hrs away and decided to not use the local dealer and try Annapolis, they just had a better selection. I am extremely happy we did!!! This was by far, the best experience I've ever had purchasing a vehicle. Chris Perkins was our salesperson, and handled our transaction, he was absolutely fantastic! He went above and beyond to make the deal happen. This was my dream car and my husband wanted it to arrive by my 50th birthday on Sunday so Chris Perkins got it done! He made the time to personally drive my new car/birthday gift to me at work 2-1/2 hrs away, and delivered it to me on Friday. My husband has worked in the car business for many years so he knows all the ins and outs involved in a transaction and we couldn't be more impressed with the friendly and professional way we were treated. Chris Perkins was such a pleasure to deal with, the fact that he drove the car himself all that way, really shows his character and dedication to customer satisfaction. It meant the world to me to receive such a fantastic gift and it wouldn't have been possible without Chris, he was just amazing!! BEST EXPERIENCE EVER! More

On 3/17/21 I had a very good experience. Definitely an improvement in service from a 2019 visit where I took business elsewhere. Possible change in staff or training. Positive vibes from office staff to improvement in service from a 2019 visit where I took business elsewhere. Possible change in staff or training. Positive vibes from office staff to porter. Will definitely return. More

There are two things I hate doing, getting my taxes done and taking my car in for servicing. Luckily, M-B of Annapolis offers such great service that my mind is easily put to the rest. Chuck has always been and taking my car in for servicing. Luckily, M-B of Annapolis offers such great service that my mind is easily put to the rest. Chuck has always been my go to guy when it is time to have my car serviced and he never disappoints. Very personable, professional, and honest. I will always refer friends and family to Chuck and the service team at M-B of Annapolis. Now, if they only did taxes.... More

Chuck provides quality services while educating his customers honestly. He’s timely and personable and makes all of your concerns a priority. 10 out of 10 for every service provided. I won’t be going a customers honestly. He’s timely and personable and makes all of your concerns a priority. 10 out of 10 for every service provided. I won’t be going anywhere else until he retires. We can’t thank him enough and highly suggest working with him for whatever need you might have. I’m thoroughly impressed while feeling safe and satisfied, knowing I have someone trustworthy and dependable to reach out to for simple questions or major concerns. More