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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,013 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,013 reviews

July 30, 2020

New Car Purchase Chris Cole from Mercedes-Benz of Annapolis is an outstanding sales associate who is extremely helpful, attentive and extremely knowledgeable. Chris m More

by 2020 E63 AMG S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 30, 2020

Outstanding Service -- Professionalism --Mercedes-Benz This dealership is ahead of the curve when it comes to taking care of its customers and knowing the product namely, Mercedes-Benz vehicles. If you More

by Kurt Araujo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Herron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

Quick response, through explanations. Followed our delayed order for a new vehicle and kept us informed of the progress. Very friendly, knowledgeable and not pushy! More

by bobbietich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 30, 2020

Alex is a wonderful service advisor. He is extremely helpful and attentive and gets the work done fast with excellent customer service. Thank you Alex!!! More

by l.i.jones.esq
Recommend Dealer
Yes
Employees Worked With
Jul 31, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 29, 2020

Wayne was very pleasant and enjoyable to work with, very hard working. Dealership was very clean and all employees were very nice. The finance department, Allan was easy to work with also. Highly recommend More

by Elisabethlinz119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 29, 2020

Wayne Discus is very knowledgeable which is the reason we keep coming back. My son is interested in a vehicle and he was unsure whether he would lease or purchase. Wayne sat with him and went over everything More

by 13beaver
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 28, 2020

Ron was totally amazing! Upheld his word, stayed transparent through the whole process and got me in the perfect car! Definitely military approved as well!! More

by Greg P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Scherr
Jul 29, 2020 -

Mercedes-Benz of Annapolis responded

Greg, thank you for your support! We're happy we could help. Our team is available should you require any extra help. Safe travels!

July 28, 2020

Outstanding Experience! We are not new to the luxury vehicle market or to Mercedes Benz... However, our time spent with Jim Holthaus exceed any experience we have had anywher More

by Nancy Rizzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Holthaus
Jul 29, 2020 -

Mercedes-Benz of Annapolis responded

Nancy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels!

July 28, 2020

Service Rep Tommy Tate was exceptional. His courteous demeanor and responsive attitude will have me return for future service needs. It is service such as this that creates long term relationships with c More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Tate
Jul 29, 2020 -

Mercedes-Benz of Annapolis responded

J, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2020

I purchased my vehicle all the way from Indiana and the process was absolutely one of the easiest processes I’ve ever experienced. I’m a dealer my self and these people are top notch and i highly recommend More

by Joshstewart7711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Mercedes-Benz of Annapolis responded

Josh, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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