Mercedes-Benz of Annapolis

Steve was really great taking care of my wife’s C300 service last week. He was up front, honest, and genuinely concerned with providing the best possible service one comes to expect from Mercedes. service last week. He was up front, honest, and genuinely concerned with providing the best possible service one comes to expect from Mercedes. More

Have had Mercedes for 10 yrs just moved to Annapolis and very pleased with service. Steve was great and reinforced my high regard for Mercedes? very pleased with service. Steve was great and reinforced my high regard for Mercedes? More

Professional, prompt, and prepared The service was excellent! Steve Nevitte was excellent. He walked me through all of the service, gave me options, and provided me with a loaner vehicl The service was excellent! Steve Nevitte was excellent. He walked me through all of the service, gave me options, and provided me with a loaner vehicle. I appreciated his attention to detail and to me. He kept me up to date on the progress of my service as well. I strongly recommend him as a service advisor. More

Trustworthy and Professional I received excellent service and Alex is a professional and trustworthy adviser. He has a calming and caring demeanor that certainly helps when having I received excellent service and Alex is a professional and trustworthy adviser. He has a calming and caring demeanor that certainly helps when having service and a NO STRESS experience. Terrance is the first face I look for and he jumpstarts the trust with kind words and a big smile. More

Professional and personable! A wonderful experience. Mia Castle was professional, personable and informative. In my many years of buying cars she is the best salesperson I've en A wonderful experience. Mia Castle was professional, personable and informative. In my many years of buying cars she is the best salesperson I've encountered. Allen Belcher in finance was the same. Well done MB of Annapolis. 5 stars. More

I received outstanding service from Steve. He has a trustworthy word and provided the best advice for my situation. Steve also has a great sense of professionalism and knows his customers. I look forwa trustworthy word and provided the best advice for my situation. Steve also has a great sense of professionalism and knows his customers. I look forward to working with him again in the future. More

Friendly, prompt, great customer service. Explained every issue that my car had and what it would take to get it running perfectly again. Excellent service. issue that my car had and what it would take to get it running perfectly again. Excellent service. More

Mike is a great salesman !He made buying a car easy Mike is a great salesman ! He made buying a car easy Fast Fun It was a great experience - best of the best Dealership I have ever dealt w Mike is a great salesman ! He made buying a car easy Fast Fun It was a great experience - best of the best Dealership I have ever dealt with More

Customer view - Service Department I always receive excellent customer service from Alex Clothier. He takes the time to answer my questions, ensures my vehicle is well taken care of, a I always receive excellent customer service from Alex Clothier. He takes the time to answer my questions, ensures my vehicle is well taken care of, and keeps me informed of the status of my vehicle. Alex is very professional and a pleasure to to work with. 3 stars for price--I purchased the car brand new in 2019 and I have replaced/purchased three of the four run flat tires within a 15 month period of purchasing the vehicle. The tires were the original factory tires with less than 18K miles. More