Mercedes-Benz of Annapolis

Incredible dealership who puts the customer first I have worked with Wayne Discuss for over 15 years and his customer service is the best in the industry. I have recommended Wayne to friends and fami I have worked with Wayne Discuss for over 15 years and his customer service is the best in the industry. I have recommended Wayne to friends and family who have all purchased from him and it is always an incredible experience. Wayne is extremely knowledgeable about the Mercedes brand always make sure you get the right car. In addition, the service side of the business is also exceptional. More

Reliable & Prompt Service Can always count on helpful, prompt and courteous service at this center. Very pleased with customer service. Just about everyone you interact with Can always count on helpful, prompt and courteous service at this center. Very pleased with customer service. Just about everyone you interact with is pleasant as well as efficient. More

Great Experience I purchased my new Mercedes w/Andrew and he was a pleasure to work with; fun and did not try to take advantage of you. We walked in and it just so ha I purchased my new Mercedes w/Andrew and he was a pleasure to work with; fun and did not try to take advantage of you. We walked in and it just so happen he was right there and we went straight to work. He assisted me 100% explained the process and I walked out that evening woth a deal. I am very Happy woth my car and I want to thatnk ANdrew for his wonferful custoemr service and attention to detail. The paper work process was the quickest and easist I have ever had to do in pruchasing a car. More

Spur of the moment purchase goes well! I was walking by the dealership and noticed a car on the lot. I took a closer look, met with salesperson, Andrew Gallagher, and made a deal on THAT c I was walking by the dealership and noticed a car on the lot. I took a closer look, met with salesperson, Andrew Gallagher, and made a deal on THAT car. Excellent response and listened to my needs. More

Service in Annapolis Tommy said he was going to treat me right and he did. He was knowledgeable and professional. Highly recommended. Wish more people practiced these serv Tommy said he was going to treat me right and he did. He was knowledgeable and professional. Highly recommended. Wish more people practiced these service behaviors. More

Amazing Experience It was a pleasure working with Derek Nedd. He treats customers like you would expect when buying a car. Derek is a great salesperson who is absolutely It was a pleasure working with Derek Nedd. He treats customers like you would expect when buying a car. Derek is a great salesperson who is absolutely helpful, patient, personable, friendly, knowledgeable, and attentive to client needs. Derek pays attention when asked questions and takes time to explain in details. I appreciate his time and effort working with me. I am completely satisfied with my experience purchasing my Mercedes Benz. More

Happy campers My wife reached out to Jeff Sunstrom to inquire about a vehicle. Jeff treated her very professionally and helped her to identify the car of her dream My wife reached out to Jeff Sunstrom to inquire about a vehicle. Jeff treated her very professionally and helped her to identify the car of her dreams. I drove from Pittsburgh over to Annapolis to meet with Jeff, drive the car, and eventually purchase it. Jeff was awesome...very professional and cordial. I felt like he was on our side during the whole process. ...and speaking of pros, kudos to Larry Cash also. Both Jeff and Larry made it worth my while to drive 280 miles to pick up our vehicle. This is a very impressive dealership. More

The sales and service staff are the best! As a "car guy", it takes me about six months to select a new car as I carefully weigh lots of details about the vehicles I'm interested in as well as As a "car guy", it takes me about six months to select a new car as I carefully weigh lots of details about the vehicles I'm interested in as well as the sales and service staff. SO after a long period of looking over three brands, the Genesis 90, Mercedes Benz E 450, and Tesla S, I decided on the Mercedes. I might add that this was my 3rd Benz. I sought out Sales Consultant Brian Sturgeon because of few other Benz' owners had told me how good he was. Brian was very patient with me - no pressure - which I greatly appreciated as I drove several E class models and discussed the many car options available - - all over a six month period. Brian was professional and took lots of time to discuss the car and options! Other dealerships called me often and gave me the usual "hard sell" -- not Brian! I ended up buying a fully loaded E 450 from Brian and Mercedes Benz of Annapolis. Best decision I ever made! The car is just like the ads' state: "The Best or Nothing"! I had a minor electrical issue after Day 3 BUT it was fixed to my complete satisfaction and required nothing more than a re-boot of the system. The service staff, especially Alex Clothier and his peers, were truly interested in solving the problem and they did! Would I recommend Brian - you bet! Would I recommend the Mercedes Benz of Annapolis dealership - you bet!.... Barry Scher, Annapolis, Maryland, More

Outstanding Service We leased a 2019 E300 the dealership and sales people provided outstanding service , there were no surprises everything they promised was delivered in We leased a 2019 E300 the dealership and sales people provided outstanding service , there were no surprises everything they promised was delivered in a very timely and professional manner.I would highly recommend Mercedes Benz of Annapolis to my family and friends.Our leasing Consultants were Derek Nedd,Allen Becker and Dean Cunningham I would give them all an overall rating of Outstanding.. More

Smart, cheerful people, prompt and perfect service !! Highly recommend this group ... good diagnostics, parts on premises, good workmanship, over the top amenities. Not cheap but they actually made some Highly recommend this group ... good diagnostics, parts on premises, good workmanship, over the top amenities. Not cheap but they actually made some price adjustments ... awesome! More