Mercedes-Benz of Annapolis

Very welcoming and customer service is exceptional and professional. I will recommend them to friends and family professional. I will recommend them to friends and family More

Very cordial, such a nice staff. Derek and the business manager were awesome. Efficient with explaining the details of the transaction. Derek and the business manager were awesome. Efficient with explaining the details of the transaction. More

Julian was very helpful and spent time with us getting used to the car and all its bells and whistles. used to the car and all its bells and whistles. More

Everybody at this dealership was customer focused, engaging and dedicated to customer experience. Would recommend without hesitation. engaging and dedicated to customer experience. Would recommend without hesitation. More

This is a top-notch dealership with a wide selection of vehicles, transparent pricing, knowledgeable and friendly staff, excellent customer service, and reliable after-sales support. Mia who guided and hel vehicles, transparent pricing, knowledgeable and friendly staff, excellent customer service, and reliable after-sales support. Mia who guided and helped me through the entire buying process from beginning to end, made this car buying experience a hassle-free process. More

Mia was absolutely amazing! She helped us purchase our dream car from start to finish, was extremely knowledgable, communicated with us every step of the way, and got all of the She helped us purchase our dream car from start to finish, was extremely knowledgable, communicated with us every step of the way, and got all of the nitty gritty work done before my husband arrived at the dealership so she saved him so much time! She got us the best deal for the car, and worked so hard to make sure we were happy! Couldn’t recommend her enough. She’s phenomenal at what she does!!!! Thank you so much Mia! More

Full service. The entire ownership experience is superb. Exceptional communication and followup, in addition to the best luxury service department I have worked w The entire ownership experience is superb. Exceptional communication and followup, in addition to the best luxury service department I have worked with. More

Julian went above and beyond to make sure we had the car we wanted. He went to another dealership to pick up the car we selected and delivered it to our home. we wanted. He went to another dealership to pick up the car we selected and delivered it to our home. More

The one thing on my grown up Christmas List this year was a new car, and Arella Berger at Mercedes-Benz of Annapolis was my own personal Santa. From the moment I stepped foot into the dealership, I received a new car, and Arella Berger at Mercedes-Benz of Annapolis was my own personal Santa. From the moment I stepped foot into the dealership, I received exemplary customer service. She was kind, knowledgeable, and attentive. I came in feeling a little bit defeated because of an experience with a different dealer but the Arella, Rori Brown, and Allen Belcher at Mercedes-Benz turned that around. If you are in the market for a new vehicle, visit the crew at Mercedes of Annapolis. You will not be disappointed! More

This is such a pleasure to do. My new purchase transaction was done from a distance. And I couldn't be more satisfied had I navigated the sale person to person. Mr. Connor was the My new purchase transaction was done from a distance. And I couldn't be more satisfied had I navigated the sale person to person. Mr. Connor was the epitome of professionalism coupled with a wonderful sense of humor. My vehicle was delivered to my door in another state, hundreds of miles away. You couldn't ask for more! I am getting every possible service as if I were a local client. Arrangements are being made with the closest dealer to me for my training. I am so very pleased and happy with this experience. Thanks to Mr. Connor and Mr. Cunningham, especially Mr. Connor. More