Mercedes-Benz of Annapolis

Service quality is 1 of the primary reasons I buy Mercedes. This service center is a delight to go to. The staff (and in particular my service advisor Chuck Leyman) is uniformly pleasant & responsive, the facil This service center is a delight to go to. The staff (and in particular my service advisor Chuck Leyman) is uniformly pleasant & responsive, the facility is very clean & nicely laid out (not to mention the super selection of munchies & beverages), and no matter how busy they are they always have time for you & your needs, and get you in & out as quickly as they can. I'm a clean car fanatic and their three bay wash facility keeps me smiling. Having lived a pretty long life already, I grasp that one gets what they pay for, and this MB service facility is worth every dollar. You go guys. More

Always a pleasure to deal with Chuck My wife and I both bring our cars in for service. Chuck always treats us professionally and cares about our needs and takes the time to explain repai My wife and I both bring our cars in for service. Chuck always treats us professionally and cares about our needs and takes the time to explain repairs. Always a pleasure to deal with this dealership. More

Classy & quiet. The Annapolis dealership is not like many other car dealerships - you don’t walk in & feel bombarded by salespeople. Asher was my sales person & wa The Annapolis dealership is not like many other car dealerships - you don’t walk in & feel bombarded by salespeople. Asher was my sales person & was wonderful. His first & main concern is that the customer is happy. More

Quick, Easy and Reliable Our experience at Mercedes-Benz of Annapolis has always been top notch. Asher Chaudry has been our sales contact for the past few new vehicles. He d Our experience at Mercedes-Benz of Annapolis has always been top notch. Asher Chaudry has been our sales contact for the past few new vehicles. He does a great job of making the transaction quick and easy. More

Professional Great service, Asher Chaudry , the salesman was very knowledgeable of the GLS450. Asher was extraordinary in every way possible throughout the purchas Great service, Asher Chaudry , the salesman was very knowledgeable of the GLS450. Asher was extraordinary in every way possible throughout the purchase, from beginning to end. More

Mr. Wayne Discus, Superlative!!!!!! Mr. Wayne Discus is an extraordinary individual! This was my 2nd Benz I purchased from your dealership. This time it was the best experience I’ve ever Mr. Wayne Discus is an extraordinary individual! This was my 2nd Benz I purchased from your dealership. This time it was the best experience I’ve ever had in all my “car buying” experiences!!!! Mr. Discus is the best sales rep I EVER dealt with.......caring, calm, no pressure, and EXTREMELY knowledgeable about the great cars he represents.......please pass on to him my thanks for making this purchase a “Great Experience”!!!!!!! Thank-you, Wayne!!! More

Service Alex treats me and my wife like family. In fact he has come part of our family. He always explains to us the service he has done to our vehicles. He a Alex treats me and my wife like family. In fact he has come part of our family. He always explains to us the service he has done to our vehicles. He always greets us with a smile and a hand shake. More

Best service department ever! Thank you to the staff at the service department. Alex Clothier is one of the best. Not one question he could not answer. Best ever. Thank you to the staff at the service department. Alex Clothier is one of the best. Not one question he could not answer. Best ever. More

A consummate service rep Alex is all the things a service rep should be and makes a 'connection' with the customer. He instills a sense of confidence that the requested work Alex is all the things a service rep should be and makes a 'connection' with the customer. He instills a sense of confidence that the requested work will be performed to all expectations. More

Delightful Experience Alex is very personable and has developed a relationship of trust. I can count on Alex to have everything ready to make sure I am not late for work w Alex is very personable and has developed a relationship of trust. I can count on Alex to have everything ready to make sure I am not late for work when I drop my car off for service. He has my loaner ready and I love to have a cup of coffee before I leave . Thank you Alex for providing an excellent customer service experience. More