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Mercedes-Benz of Annapolis
Annapolis, MD
3,120 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,120 reviews
February 14, 2023
Casey Duffy replied very quickly and offered information on available models, their differences and options to purchase or lease. on available models, their differences and options to purchase or lease. More
by garywag22
Employees Worked With
February 12, 2023
Casey and Mike H. - I want to thank you for your professionalism, patience, guidance and willingness to work with me in the purchase of my new car. You made what can b - I want to thank you for your professionalism, patience, guidance and willingness to work with me in the purchase of my new car. You made what can be a stressful and difficult process one that was pleasurable without any hiccups. Thank you and the entire team at Mercedes of Annapolis. More
by nmanis
February 11, 2023
Thank you Alex for great customer service. We appreciate everything you do. Thank you Mercedes-Benz of Annapolis for your commitment to great customer service. We appreciate everything you do. Thank you Mercedes-Benz of Annapolis for your commitment to great customer service. More
by Cyberguy
Employees Worked With
Other Employees :
Michael Herron, Sarah Sroka, Bryan Jenkins
February 10, 2023
Alex Clothier, our service advisor, and the other service staff are amazing. We can always count on him to be knowledgeable and quick with our service needs. If you're looking for exceptional customer servic staff are amazing. We can always count on him to be knowledgeable and quick with our service needs. If you're looking for exceptional customer service (more like family) please visit them today! More
by Tequila Harris-Fenwick
Employees Worked With
February 09, 2023
Alex Clothier, one of the service advisors, is absolutely fantastic - super helpful with great customer service! Every time I take my car in he provides honest and accurate information and makes sure my expe fantastic - super helpful with great customer service! Every time I take my car in he provides honest and accurate information and makes sure my experience is as easy and smooth as possible. More
by Knelson718
Employees Worked With
February 09, 2023
Service and assistance from Alex Clothier and the service staff was excelled and quick and he assisted in getting a part replaced under warranty staff was excelled and quick and he assisted in getting a part replaced under warranty More
by Seannmckenna
Employees Worked With
February 08, 2023
Mr. Bowens was great and professional through out my buying process. Will definitely purchase from MB Annapolis again. buying process. Will definitely purchase from MB Annapolis again. More
by MP
February 08, 2023
Alex Clothier is the absolute best service advisor. I always can trust him with my vehicle! I always can trust him with my vehicle! More
by RevThea
Employees Worked With
February 05, 2023
I had an emergency flat tire and Steve took care of me without an appointment and without hesitation. Steve made me feel safe knowing I had nothing to worry about! Love my Mercedes in Annapolis and the pe without an appointment and without hesitation. Steve made me feel safe knowing I had nothing to worry about! Love my Mercedes in Annapolis and the people who work there, Thank you Steve!! More
by Dhicksaaj
Employees Worked With
February 03, 2023
Steve and Mercedes Benz of Annapolis stuff do excellent job at the service center. Steve has been very helpful and provided service in a very timely manner. He listens to you and provides great service. I job at the service center. Steve has been very helpful and provided service in a very timely manner. He listens to you and provides great service. I trust him and always take my car there. More
by Dutta
Employees Worked With
