Mercedes-Benz of Annapolis

Alex provides superior service. He make every effort the client understands the repair issue and that the repair does not impact the client. He make every effort the client understands the repair issue and that the repair does not impact the client. More

Peter was very professional, courteous, and sensitive to my needs to get this EQS450 back on the road. Also, the phone receptionist who got me the appointment was great. Two reasons why I have bought 4 Mer my needs to get this EQS450 back on the road. Also, the phone receptionist who got me the appointment was great. Two reasons why I have bought 4 Mercedes from you. Thanks for having great follow up staff. More

Alex has always provided great customer service. He goes the extra mile to ensure my concerns are addressed in a timely manner. Thank you so much! He goes the extra mile to ensure my concerns are addressed in a timely manner. Thank you so much! More

Casey Duffy is simply the best salesperson at Mercedes-Benz overall. He helped me with my previous car purchase at Mercedes-Benz. He continued answering any questions regarding the technical aspe Mercedes-Benz overall. He helped me with my previous car purchase at Mercedes-Benz. He continued answering any questions regarding the technical aspects of the car and other concerns even after selling my second car. After surviving a severe car accident a few months after, I called Casey, and he helped me through everything I wanted on the phone. When it was time to go in and pick another, he was there, ready to help. He remembered what kind of car I liked and what features I liked in my car, which made the process extremely easy. Casey is a sincere, diligent, trustworthy, and dedicated person. I wish I could give him 100 stars. More

Darnell was a true professional and he treated my wife and I like family. We also worked with the pre-owned sales manager Rori and Finance manager Larry Cash and they also provided us with excellent custo and I like family. We also worked with the pre-owned sales manager Rori and Finance manager Larry Cash and they also provided us with excellent customer service, I would definitely purchase from them again in the future. Also, I Darnell went above and beyond by delivering my handicap placard to me after I forgot to remove it from my trade. Thanks to all you guys! More

Ronan is knowledgeable and helpful. He explains auto repairs well. He communicates clearly and accurately. He is pleasant and respectful. I switched to Ronan after having a poor experie He explains auto repairs well. He communicates clearly and accurately. He is pleasant and respectful. I switched to Ronan after having a poor experience at Annapolis Mercedes service center, the difference was night and day. Ronan is excellent at his work. More

Amazingly exceptional service and knowledge about Mercedes and the new technology offered by Mercedes vehicles Mercedes and the new technology offered by Mercedes vehicles More

Steven was very helpful and personable! I will always request him when I return! Easy to work with and very kind. I will always request him when I return! Easy to work with and very kind. More

this dealership has the best and most knowledgeable staff that I have ever seen, Highly recommended, that I have ever seen, Highly recommended, More

Outstanding. Everyone is very cooperative and kind. We have purchased our last six cars here. Everyone is very cooperative and kind. We have purchased our last six cars here. More