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Mercedes-Benz of Annapolis
Annapolis, MD
3,134 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,134 reviews
July 28, 2021
They are fantastic!! Every time I bring my car and they are very accommodating. They go out of their way to make you feel welcome and go over everything with you. are very accommodating. They go out of their way to make you feel welcome and go over everything with you. More
by AdamE
Employees Worked With
July 24, 2021
Alex you are the best and thanks for everything that you do to keep my car in good repairs. There is no one like you . Keep up the good work do to keep my car in good repairs. There is no one like you . Keep up the good work More
by Gail
Employees Worked With
July 23, 2021
Had the smoothest no pressure experience working with Asher and Chris! Very happy with our new Car and can’t say enough about how easy it was through the process! Best car buying process we’ve ever had. Asher and Chris! Very happy with our new Car and can’t say enough about how easy it was through the process! Best car buying process we’ve ever had. Got a great deal and no back and forth haggling! More
by Sjohnson35
July 23, 2021
Very smooth and professional care received at this dealership. Mia Castle was our salesperson and she exuded professionalism and product knowledge, very happy with her. All aspects from the sales man dealership. Mia Castle was our salesperson and she exuded professionalism and product knowledge, very happy with her. All aspects from the sales manager Mike to the Loan officer Larry was a pleasure. More
by Jrwvjw
Employees Worked With
Other Employees :
Larry in Finance, Michael Herron, Sean Engelhard
July 23, 2021
I had a phenomenal buying experience with Casey Duffy at Mercedes of Annapolis. Casey is knowledgeable, personable, genuine and fun to work with. It really was a pleasure and I give him my highest recommend Mercedes of Annapolis. Casey is knowledgeable, personable, genuine and fun to work with. It really was a pleasure and I give him my highest recommendation. More
by laurentsmith
Employees Worked With
July 23, 2021
Alex is the key reason I enjoy visiting the service center. His customer service is effortless and makes me feel like he is family and arguably my vehicle's doctor. Alex is knowledgeable, friendly, and center. His customer service is effortless and makes me feel like he is family and arguably my vehicle's doctor. Alex is knowledgeable, friendly, and listens to me as a valued customer. I am grateful and thankful for him and others that make my interaction with your business a happy blessed experience. Thank You! More
by Gina S.
Employees Worked With
July 20, 2021
Very helpful and got everything I needed fixed on my car. I definitely will be returning to this dealership to get anything fixed on my vehicle. I definitely will be returning to this dealership to get anything fixed on my vehicle. More
by Vernon
Employees Worked With
July 17, 2021
I purchased my first Mercedes in 2018 and wanted to trade up. Although Dwayne was not the sales consultant for that sale, he assisted so I was familiar with him. This time around was even better! Dwayne was up. Although Dwayne was not the sales consultant for that sale, he assisted so I was familiar with him. This time around was even better! Dwayne was very knowledgeable about all of the vehicles and he was never that pushy car salesman that folks dread. He was honest and a complete joy to work with! He demonstrated integrity and the utmost in customer service. He let me make the final decision and he answered all of my questions with candor and made me feel totally at ease. I would definitely seek out Dwayne in the future if in the market again! More
by Sporty GLB250
Employees Worked With
Larry Cash, Dwayne Bowen
July 15, 2021
I recently brought my 2021 MB E-Class into the Service Center for repair. My service advisor, Chuck Leyman, quickly arranged to have the vehicle inspected while I waited. Upon a thorough inspection the te Center for repair. My service advisor, Chuck Leyman, quickly arranged to have the vehicle inspected while I waited. Upon a thorough inspection the technician was able to correct the problem quicker than expected. The problem was addressed in its entirety and I was out of the door in time to keep a very important doctors appointment. I have been patronizing this dealership for the past 7 years. The service received from my service representative, Chuck Leyman, nothing short of outstanding. He is knowledgeable about my vehicle and always takes the time to adequately educate me on the extent of service/repairs needed. Chuck has always been courteous and professional, and is truly a pleasure to work with. Thanks for Job Well Done! More
by RLSMITH917
July 14, 2021
Chuck is a very knowledgeable and personable man. He always keeps us up-to-date on our service. The entire staff is friendly and helpful. always keeps us up-to-date on our service. The entire staff is friendly and helpful. More
by Rita
Employees Worked With
