Mercedes-Benz of Birmingham

Great experience This was our first Mercedes. My wife and I went to the dealership not thinking we would come home with a car, but we did. Eric was very helpful and in This was our first Mercedes. My wife and I went to the dealership not thinking we would come home with a car, but we did. Eric was very helpful and informative without being at all pushy. More

Wonderful Experience The staff is top notch! They pay attention to every detail. We had a delightful experience working with Ghali. He takes the time to teach you the fea The staff is top notch! They pay attention to every detail. We had a delightful experience working with Ghali. He takes the time to teach you the features of your vehicle. More

I bought a new Mercedes My husband and I bought a new Mercedes and was not planning on it. We saw the cars in Ashley Furniture parking lot and decided to go to the dealer. We My husband and I bought a new Mercedes and was not planning on it. We saw the cars in Ashley Furniture parking lot and decided to go to the dealer. We arrived and start looking and Eric Burks came out to help. He was extremely nice and professional. He is the best salesman we have worked with and we have bought several cars. More

I bought a new Mercedes Benz on yesterday. The service was . Mr. Carter gave us his utmost attention while we test drove and purchased the car. Was very knowledgeable regarding any information asked regarding th Mr. Carter gave us his utmost attention while we test drove and purchased the car. Was very knowledgeable regarding any information asked regarding this purchase. We were invited back if we forgot anything. We were also given telephone numbers and we're asked to call him 24/7 if necessary. He was very warm and caring. More

Order new Sprinter I decided to purchase a 3500 Sprinter and saw on the Internet that Mercedes Benz of Birmingham had one in stock. When I test drove it I liked it but i I decided to purchase a 3500 Sprinter and saw on the Internet that Mercedes Benz of Birmingham had one in stock. When I test drove it I liked it but it didn't have some of the options that I wanted. Mark walked me thru the process of ordering one with the exact features that I requested. While we were doing this my wife found a E 400 that she liked so we bought it that day. We had arrived late so it was about 11pm by the time we finished. Joe and all the staff were great and made sure everything was handled smoothly. Mark stayed in contact with me often to give me updatesome on the status of my Sprinter. I live about 1.5 hours from the dealership so he completed the paperwork via email and phone. When I arrived to pick up my vehicle all I had to do was sign. Mark introduced me to the team in the service department (first time that has ever happened when I purchased a vehicle) and made this experience very enjoyable. He even helped me contact a company that will do some of the retrofitting. I will definitely be back and recommend them to everyone. More

lLove my GLA The easiest car I ever purchased. I felt like a friend at Mercedes of Birmingham. This is the third car I have bought from them! From what could be a The easiest car I ever purchased. I felt like a friend at Mercedes of Birmingham. This is the third car I have bought from them! From what could be a stressful undertaking, Mercedes of Birmingham makes it simple!!!! More

First Class Experience Once again Mercedes-Benz of Birmingham exceeded my expectations. I just completed acquiring my sixth Mercedes from MBBHM and the experience was first Once again Mercedes-Benz of Birmingham exceeded my expectations. I just completed acquiring my sixth Mercedes from MBBHM and the experience was first class. Greg Forrest and Jordan Whisenhunt found the car I wanted and within an hour I was on my way. The experience is always a pleasure. More

Awesome dealership! Mercedes-Benz of Birmingham has won our loyalty! We had an awesome experience and are super impressed with every aspect of our interaction. Ghali Baz Mercedes-Benz of Birmingham has won our loyalty! We had an awesome experience and are super impressed with every aspect of our interaction. Ghali Bazzi was our sales consultant and I highly recommend him More

Exceeds all expectations Over the top customer service. They make it a pleasure doing business. Top quality from sales to service Dept! Mark was very accessible and followed t Over the top customer service. They make it a pleasure doing business. Top quality from sales to service Dept! Mark was very accessible and followed through with every promise. I mean get not own another brand car. Hard to beat! More

Easy Transaction Working with Steve Carter of Mercedes Benz of Birmingham was a pleasant experience. He was helpful, knowledgeable, and very customer oriented. The de Working with Steve Carter of Mercedes Benz of Birmingham was a pleasant experience. He was helpful, knowledgeable, and very customer oriented. The dealership itself was a relaxing atmosphere and all other personnel I met were helpful and friendly. More