Mercedes-Benz of Hagerstown
Hagerstown, MD
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,358 reviews
Great Experience From the moment I walked in the door the experience was first class. I was intent on purchasing the Metris to help our community "eat mor chickin" bu From the moment I walked in the door the experience was first class. I was intent on purchasing the Metris to help our community "eat mor chickin" but was distracted by all the awesome cars in the showroom. Rob kept me focused on the goal and we worked quickly and effortlessly to complete the transaction. I already had a great respect for the Mercedes brand and having met our local Mercedes team my confidence has grown even more. I now have a few new friends here and it is quite possible another Mercedes might be in the near future. Randy More
Professional and friendly experience I’ve been keeping my eyes open for a Certified Pre-owned C-300 for about a year. Barry London has been assisting me in my such. His approach is profes I’ve been keeping my eyes open for a Certified Pre-owned C-300 for about a year. Barry London has been assisting me in my such. His approach is professional and sincere. Once the perfect match became available it was game on. Barry was sensitive to my ever changing time schedule and was always pleasant and accommodating. The entire Hagerstown Team was exceptional! More
"Satisfied" Overall satisfied with the vehicle of choice. Would recommend Mercedes-Benz of Hagerstown. Looking forward to being a part of the Mercedes Benz vehicl Overall satisfied with the vehicle of choice. Would recommend Mercedes-Benz of Hagerstown. Looking forward to being a part of the Mercedes Benz vehicle ownership experience. More
Great experience As always, Mercedes Benz of Hagerstown never disappoints. Rob, and Tony were very helpful and answered all my questions and concerns. Lisa was very As always, Mercedes Benz of Hagerstown never disappoints. Rob, and Tony were very helpful and answered all my questions and concerns. Lisa was very helpful with the scheduling of services after the initial purchase, so thank you also! I am very happy with my purchase, and would highly recommend! More
very satisfied!! good experience..not first Younger Mercedes. .accommodated our schedule and specific requirements....great demo when collected Our Car when it arrive good experience..not first Younger Mercedes. .accommodated our schedule and specific requirements....great demo when collected Our Car when it arrived special order from Germany! More
Wonderful Experience! You are made to feel that you are one of a kind. Everyone is very pleasant and knowledgeable. It's exciting to find that perfect vehicle and they help You are made to feel that you are one of a kind. Everyone is very pleasant and knowledgeable. It's exciting to find that perfect vehicle and they help share in that joyous occasion. From endless car searching to purchase they make it seamless. Highly recommend to all in search of a Mercedes or any other car. The service department is also top notch. That's what keeps us happy long after our purchase. More
Very pleasant experience My salesman Mike Lavrenchick was knowlegeable about the vehickes, low pressure and very pleasant to deal with. I feel I got a very good deal with mini My salesman Mike Lavrenchick was knowlegeable about the vehickes, low pressure and very pleasant to deal with. I feel I got a very good deal with minimal hagling. The showroom and facilities are modern and well kept. Most importantly all the people we interacted with courteous and professional. I took my 14 year old grandson with me for his first car buying experience. he was delighted to do this and in fact he picked out the vehicle. I would recommend this dealer to my friends. More
Understood my needs. Not pushy. We were acquainted with the Hagerstown Mercedes Benz from a past purchase and good service. We attended a customer appreciation event a week ago and We were acquainted with the Hagerstown Mercedes Benz from a past purchase and good service. We attended a customer appreciation event a week ago and ended up buying a new car this week! The timing was right, and the trade-in was pleasing to us. Barry London listened to our wants and came through. More
great work These guys do the car business proud. I had worked as a new car Sales Manager for over 17 years (different brand) and am proud to say I bought my car These guys do the car business proud. I had worked as a new car Sales Manager for over 17 years (different brand) and am proud to say I bought my car there. They went above, and beyond my expectations. More
2018 C300 Coupe Totally excellent experience at MB of Hagerstown as usual. This is the 5th car I have leased from them and it is always the same. Professionalism at Totally excellent experience at MB of Hagerstown as usual. This is the 5th car I have leased from them and it is always the same. Professionalism at it's best from my Sales Consultant Barry London, the Sales Manager Austin Shemon and Finance Manager Tony Mills. I would recommend anyone looking to purchase or lease a Mercedes Benz to contact this dealership. Also the Service Department is excellent as well. More