Mercedes-Benz of Hagerstown

Overall excellent buying experience No pressure, fair price, professional and pleasant In particular, Shannon Dorian was a delight to work with. She was knowledgeable and friendly. She No pressure, fair price, professional and pleasant In particular, Shannon Dorian was a delight to work with. She was knowledgeable and friendly. She focused on our objectives, rather than simply pushing the inventory. She made purchasing a car a fun experience with no risk of buyer's remorse. More

Customer Service Shannon was very at tentative though out the process. What really stand out about Shannon she came in on her day off to accommodate me. Shannon was very at tentative though out the process. What really stand out about Shannon she came in on her day off to accommodate me. More

Buying a new Mercedes I would say if you are interested in buying a Mercedes go see Robb. I would say that all the employees at Mercedes are very friendly. I have had mecha I would say if you are interested in buying a Mercedes go see Robb. I would say that all the employees at Mercedes are very friendly. I have had mechanical work done,there they are wonderful. Girls in office are awesome. Evelyn More

Barry London is the man!!! I just recently purchased a used per-certified 2014 C300 4 MATIC from Barry. This will be my second Benz and I can't praise this dealership enough. I just recently purchased a used per-certified 2014 C300 4 MATIC from Barry. This will be my second Benz and I can't praise this dealership enough. The sales experience was amazing and I always receive top notch service from the service department. Barry always knows what I'm looking for and really out did himself presenting me with the one I just bought. The finance department was also equally friendly and very helpful. I will be a customer for life as long as Barry keeps selling me Benz's. More

Great Experience My experience with my salesperson and the others who facilitated my purchase were extremely pleasant. I truly felt I was not taken advantage of durin My experience with my salesperson and the others who facilitated my purchase were extremely pleasant. I truly felt I was not taken advantage of during the process and would recommend that anyone looking for Mercedes visit your dealership. More

One of the best car-buying experiences EVER!!! We had been looking for a MB CLS for several weeks and drove some. Not one salesperson was as informative, professional, and "in tune" with our needs We had been looking for a MB CLS for several weeks and drove some. Not one salesperson was as informative, professional, and "in tune" with our needs as Barry! We had a concern about the engine that was in the car based on knowledge gained in our search, and he had a MB service professional come and explain that this particular engine did not have the concern, complete with an explanation why we did not need to worry. I cannot stress enough the quality of our experience, and we have bought a lot of cars through the years. Excellent choice on our part!!! We live near Gettysburg and are so glad that we drove over the Mason-Dixon line to check out MB of Hagerstown! We'll be back!!! More

The perfect sale By far THE smoothest transaction I have ever had. Polite and welcoming staff. Calm and overall satisfying experience. Rob did such an amazing jo By far THE smoothest transaction I have ever had. Polite and welcoming staff. Calm and overall satisfying experience. Rob did such an amazing job making the whole process as easy as possible. Sales manager, my apologies but I forgot your name, was such a down to earth and interesting person to talk to as well. MB of Hagerstown is the opitomy of what a customer service based dealership should look like. Thank you for this great experience. More

Excellent! Great experience from start to finish. From my first online inquiry with Chandra to me finding the right car with Barry to financing with CJ and clos Great experience from start to finish. From my first online inquiry with Chandra to me finding the right car with Barry to financing with CJ and closing out the deal with Austin. MB-Hagerstown made my buying process so simple. Barry always availed himself and kept me informed every step of the way. This is my dealership for life! More

Outstanding experience Traded for a beautiful 2015 ML350 SUV. Barry worked to finalize the deal to our satisfaction. Well organized and friendly staff. Would highly recomm Traded for a beautiful 2015 ML350 SUV. Barry worked to finalize the deal to our satisfaction. Well organized and friendly staff. Would highly recommend Mercedes Benz of Hagerstown! More

Superb Experience as Always ! Had my annual service for my 2012 car and decided to Lease a new 2016 Mercedes-Benz. Mike found exactly what I was looking for and I had my new car on Had my annual service for my 2012 car and decided to Lease a new 2016 Mercedes-Benz. Mike found exactly what I was looking for and I had my new car one week later! He is knowledgeable, friendly and accommodating. More