Mercedes-Benz of Hagerstown

Great Experience Rob did a great job showing me the awesome S63 and took the time to answer my questions. I found all my interactions with the management and sales te Rob did a great job showing me the awesome S63 and took the time to answer my questions. I found all my interactions with the management and sales team to be personable and professional. More

2009 yukon My salesperson, Rob, was absolutely honest and provided excellent service. There was a problem with one of the systems and the dealership fixed it wit My salesperson, Rob, was absolutely honest and provided excellent service. There was a problem with one of the systems and the dealership fixed it without trying to avoid their responsiblility. I would highly recommend this dealership. Everyone in the dealership was kind and courteous when I went in for service and a loaner car. Jim Foster More

Personal experience I have been working with this dealership for 25 years and have always had a rewarding personal experience. The management, sales and service staff pay I have been working with this dealership for 25 years and have always had a rewarding personal experience. The management, sales and service staff pay attention to every detail and are a pleasure to work with. I have and will continue to recommend this dealership! More

Great service! Great customer service. We had questions and Michael Lavrenchik patiently addressed all of our concerns, Michael was courteous and explained the var Great customer service. We had questions and Michael Lavrenchik patiently addressed all of our concerns, Michael was courteous and explained the various features of the car we purchased. He was professional and not pushy. CJ assisted with the financing of our purchase and was friendly and knowledgeable. More

Awesome experience Called for a price on a vehicle I was looking at, got transferred to Martin jones. He took care of all my questions and got back to me a little after Called for a price on a vehicle I was looking at, got transferred to Martin jones. He took care of all my questions and got back to me a little after after I made an offer. After some negotiation, I got a great deal on a car I been looking to buy for a while. He did everything possible to make things work for me. I couldn't be any happier with the experience I had. Will definitely recommend to anyone looking for a fast and smooth transaction. Thanks Martin on sales, CJ with finance and Justin as manager for great service! More

An Excellent Buying Experience My recent purchase of an S550 Certified Pre-owned Vehicle met all of my expectations.My sales-rep, Rob Edmonds, was knowledgeable, thorough and extrem My recent purchase of an S550 Certified Pre-owned Vehicle met all of my expectations.My sales-rep, Rob Edmonds, was knowledgeable, thorough and extremely professional. Austin, Justin and CJ were all very helpful throughout the entire experience. More

Cabriolet purchase Just this week, I got delivery of a new MB C class Cabriolet. This car, as with our other two Mercedes, was sold by Mike Lavrenchik. Mike makes car Just this week, I got delivery of a new MB C class Cabriolet. This car, as with our other two Mercedes, was sold by Mike Lavrenchik. Mike makes car buying a pleasure. He is a straight shooter, gives good advice, and goes the extra mile. An example of the latter included actually going some extra miles. There was a computer problem at the dealership which required a delay with some of the paperwork. CJ Brown got it ready the next morning and Mike brought it to my office where my wife and I signed it. More

Professional and knowledgable service Barry London was friendly, accommodating, professional and very knowledgable. He took time to explain all the features of the car and made sure all o Barry London was friendly, accommodating, professional and very knowledgable. He took time to explain all the features of the car and made sure all our questions were answered. He was never "pushy" and respected our time. More

Car Buying Made Easy Our sales person, Shannon, was great as well as Justin and Austin. The entire staff is very friendly, patient and knowledgeable. The whole process was Our sales person, Shannon, was great as well as Justin and Austin. The entire staff is very friendly, patient and knowledgeable. The whole process was quick and painless from test driving, to determining trade/payment, to financing to driving our new GLE off the lot. The staff at Mercedes Benz of Hagerstown is as exceptional as their vehicles. More

Absolute pleasure MB Hagerstown has a fantastic group of people that work together to make sure someone is there to take care of you even if you are not "their" client. MB Hagerstown has a fantastic group of people that work together to make sure someone is there to take care of you even if you are not "their" client. My experience could not have been better. They made sure I got the car I wanted and Barry delivered it to my door and took the time to make sure any and all questions I had were addressed. More