Mercedes-Benz of Hagerstown

Outstanding! They had and I purchased. Great team of sales folks. Professional in every way. From out of town. Loved my experience with Rob. Will definitely p They had and I purchased. Great team of sales folks. Professional in every way. From out of town. Loved my experience with Rob. Will definitely purchase again from these guys😃 More

"Perfect in Every Way" I have dealt with Mercedes Benz of Hagerstown sales and service for over 15 years. Everyone is very friendly, knowledgeable and helpful. I would lik I have dealt with Mercedes Benz of Hagerstown sales and service for over 15 years. Everyone is very friendly, knowledgeable and helpful. I would like to thank Justin for my great deal and thank Rob for the thorough explanation of all the features of my new SUV, completing the mounds of paperwork and phone calls to finalize everything and also thank you to Austin for his expertise, kindness and taking care of the very final paperwork. The service department is phenomenal from Marty to Adam to Zene. Thank you, Mercedes Benz of Hagerstown, you have earned my business and trust over the years and will continue to do so. Sincerely, Patty Ricketts More

Custom ordering at the changeover of the model year My previous car was rear ended and totaled in June. After reviewing many SUVs, I selected the Mercedes GLC. My salesperson, Rob Edmonds made every eff My previous car was rear ended and totaled in June. After reviewing many SUVs, I selected the Mercedes GLC. My salesperson, Rob Edmonds made every effort to find a car on the East Coast, but none were close to what I wanted. We custom ordered and the factory was no longer producing 2016 models. My car got caught in the changeover. Delivery was delayed by several weeks. Rod and the dealership did everything possible to get my car delivered. The purchasing process was very professional and efficient. I love my beautiful new car. It was definitely worth the wait. More

Excellence in sales. Meets needs and listens to requests. Hassle free and very cognizant of busy schedules. I would highly recommend Barry as a sales person. Th in sales. Meets needs and listens to requests. Hassle free and very cognizant of busy schedules. I would highly recommend Barry as a sales person. This is the third vehicle that I have bought from him. More

an afternoon well spent Mike was great. He made the experience enjoyable. He found the exact car I was looking for and between him, CJ and Justin got me a great deal. I'd Mike was great. He made the experience enjoyable. He found the exact car I was looking for and between him, CJ and Justin got me a great deal. I'd buy a car from him any day. More

Infiniti I would just like to thank Shannon Dorian for her exceptional service! Things could not have gone any easier! In and out in less than an hour. I would I would just like to thank Shannon Dorian for her exceptional service! Things could not have gone any easier! In and out in less than an hour. I would recommend this dealership to anyone! Once again Shannon thank you!!! PS also a big shout out to Austin for having my financing ready to go!!! Great team! More

The Best and Easiest Car Purchase I Ever Had I went in to purchase one car and ended up purchasing a completely different car. My salesperson was the most patient person I know. After spending I went in to purchase one car and ended up purchasing a completely different car. My salesperson was the most patient person I know. After spending over an hour getting information on one car, I found another car in the lot and purchased it within 15 minutes. My salesperson Barry spent so much time working with me and describing details, not only on one car, but two. My transaction was done smoothly and I drove out with my dream car. Many thanks to Barry London for all he did for me. My experience at Hagerstown Mercedes was the best I could imagine. More

Rob Edmonds Rob was outstanding! His enthusiasm and product knowledge made our buying experience a treat. We purchased because of Rob. Lisa Stonebreaker introdu Rob was outstanding! His enthusiasm and product knowledge made our buying experience a treat. We purchased because of Rob. Lisa Stonebreaker introduced us to your company and gave glowing reports. More

Overall excellent buying experience No pressure, fair price, professional and pleasant In particular, Shannon Dorian was a delight to work with. She was knowledgeable and friendly. She No pressure, fair price, professional and pleasant In particular, Shannon Dorian was a delight to work with. She was knowledgeable and friendly. She focused on our objectives, rather than simply pushing the inventory. She made purchasing a car a fun experience with no risk of buyer's remorse. More

Customer Service Shannon was very at tentative though out the process. What really stand out about Shannon she came in on her day off to accommodate me. Shannon was very at tentative though out the process. What really stand out about Shannon she came in on her day off to accommodate me. More