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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,545 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,545 reviews
June 27, 2022
Outstanding Service At Hagerstown ,Sales, Service and parts , I got another great Mercedes-Benz. They are the best to work with parts , I got another great Mercedes-Benz. They are the best to work with More
by dusty4
Employees Worked With
June 22, 2022
Very nice customer service, Kyle was very helpful and really helped with the experience. I recommend anyone who is buying Mercedes products to come to this dealership! really helped with the experience. I recommend anyone who is buying Mercedes products to come to this dealership! More
by hconde52
Employees Worked With
June 22, 2022
Berry London and the finance lady I'm sorry I can't remember her name but they both were very helpful very patient . Berry is very knowledgeable about the vehicles thank you again so much for helping m remember her name but they both were very helpful very patient . Berry is very knowledgeable about the vehicles thank you again so much for helping me purchase a new ride More
by mdw4258
Employees Worked With
June 20, 2022
This is our second purchase from Rob at Hagerstown Mercedes. We always have a pain free experience and they take great care of our cars Mercedes. We always have a pain free experience and they take great care of our cars More
by Hbwells
June 17, 2022
Barry really knows the Mercedes products. I felt very comfortable with him immediately. I felt confident that I would get the vehicle of my dreams and I was correct. I love my new GLE450. Tha I felt very comfortable with him immediately. I felt confident that I would get the vehicle of my dreams and I was correct. I love my new GLE450. Thank you Barry and Mercedes Benz of Hagerstown, MD! More
by stacya405
Employees Worked With
June 09, 2022
They are the dealer I bring my car because they know my car and how to it in prime shape. They are professional and fair in pricing. Their work force is excellent and I have never had a problem. I deal wit car and how to it in prime shape. They are professional and fair in pricing. Their work force is excellent and I have never had a problem. I deal with Alex and he knows the product and how to keep it pristine working condition. I recommend them to everyone to get your service More
by feserrf
June 04, 2022
This was our third Mercedes we have bought from this dealership. Barry was very professional, courteous and helpful in answering all our questions we had. This was our first time buying a used vehicle dealership. Barry was very professional, courteous and helpful in answering all our questions we had. This was our first time buying a used vehicle but new cars are extremely hard to find and we knew the individual who had previously owned this vehicle. More
by b.eckstine
Employees Worked With
June 03, 2022
Great experience! !! Thanks to Kyle for coming in on his day off to help me with my decision. Had the car ready to go when I arrived and got the paperwork done and on t !! Thanks to Kyle for coming in on his day off to help me with my decision. Had the car ready to go when I arrived and got the paperwork done and on the road. Thanks so much! More
by tsvalina
Employees Worked With
May 31, 2022
Barry London is a pro and was extremely helpful in ordering our new vehicle and keeping us up to date on its progress, all the way to delivery. We can't say enough great things about Mercedes-Benz of ordering our new vehicle and keeping us up to date on its progress, all the way to delivery. We can't say enough great things about Mercedes-Benz of Hagerstown, Barry London, Justin Harbert and the entire service team. More
by Scott Cravotta
May 31, 2022
Rob was extremely knowledgeable in every regard, and was very helpful in my decision making. This is my third vehicle from this dealership and when it comes to Mercedes I will go nowhere else. very helpful in my decision making. This is my third vehicle from this dealership and when it comes to Mercedes I will go nowhere else. More
by Bgibson4
Employees Worked With
