Mercedes-Benz of Hagerstown

WOW, What can I say other than Rob was outstanding from the moment he contacted me the first time until delivery took place. The entire process could not have been any easier. Very impressive Dealership an the moment he contacted me the first time until delivery took place. The entire process could not have been any easier. Very impressive Dealership and everyone I came in contact with was first class. I’ll be back! Bridgeport, West Virginia More

My experience at Mercedes Benz of Hagerstown has always been exceptional. We have both leased and purchased vehicles at this location. These are guys who take their time with you, answer all of your questi been exceptional. We have both leased and purchased vehicles at this location. These are guys who take their time with you, answer all of your questions and help you make the best decision for your future. They will see me again. Special thanks to my Sales Rep. Barry London. More

Rob was excellent to deal with and would highly recommend him if you are interested in buying a car. him if you are interested in buying a car. More

MY WIFE AND I ARE NO STRANGERS BUYING NEW VEHICLES. OF ALL THE DEALERSHIPS, NEAR AND FAR, WE FOUND THE DEALERSHIP OF “MERCEDES-BENZ of HAGERSTOWN” TO BE THE MOST IMPRESSIVE! THE MINUTE WE ENTERED THE I OF ALL THE DEALERSHIPS, NEAR AND FAR, WE FOUND THE DEALERSHIP OF “MERCEDES-BENZ of HAGERSTOWN” TO BE THE MOST IMPRESSIVE! THE MINUTE WE ENTERED THE IMMACULATE SHOWROOM, A WELL-DRESSED AND MANNERED HOSTESS GREETED US AND ASKED HOW COULD THEY DIRECT/HELP US. WHILE WE WAITED FOR A REPRESENTATIVE, A CHOICE OF DRINK AND APPETIZER WAS OFFERED. JUST MINUTES LATER, THE REPRESENTATIVE, MR. KYLE SWANSON APPROACHED US AND INTRODUCED HIMSELF. MR. SWANSON WAS VERY KNOWLEDGEABLE ABOUT HIS PRODUCTS! HE ANSWERED ALL QUESTIONS ASKED OF HIM AND EVEN EXPANDED INFORMATION SO WE WOULD BE FULLY INFORMED. MR. SWANSON WALKED ALONG WITH US IN THE LOT, ANSWERING ALL QUESTIONS ASKED OF HIM. BEING SO IMPRESSED AND FEELING COMFORTABLE WITH "MERCEDES-BENZ of HAGERSTOWN" AND THEIR REPRESENTATIVES/EMPLOYEES WE STOPPED OUR SEARCH AND PURCHASED OUR FIRST MERCEDES-BENZ CAR!! MR. SWANSON STAYED AND HELPED WITH THE PURCHASE UNTIL FINALIZE. MR. SWANSON MADE THIS EXPERIENCE TROUBLE-FREE AND RATHER PLEASANT, DOWN TO AND INCLUDING THE WELL-RUNNING, WELL-MANNERED OFFICE STAFF! IN COLLUSION, THE SEARCHING FOR A NEW CAR WILL/IS A THING OF THE PAST. OUR NEXT NEW CAR WILL BE ONLY FROM THE NUMBER ONE DEALERSHIP IN WASHINGTON COUNTY, MD., "MERCEDES-BENZ of HAGERSTOWN" LORETTA & NED SPESSARD PS: IF NOT FOR MR. SWANSON AND HIS PROFESSIONALISM, WE MOST LIKELY WOULD NOT HAVE PURCHASED AND DROVE AWAY WITH A NEW CAR IN A MATTER OF HOURS! More

I can't say enough good things about my experience with my Sales Rep Barry, and Mercedes-Benz of Hagerstown. All of my questions were answered, and the process was extremely smooth and fast. I love my new my Sales Rep Barry, and Mercedes-Benz of Hagerstown. All of my questions were answered, and the process was extremely smooth and fast. I love my new ride! Very happy!! More

The sale agent Barry was very professional and have a lot of experience about cars.. I’m very satisfied with my car and I’m keeping enjoying it. Thank you again Barry london of experience about cars.. I’m very satisfied with my car and I’m keeping enjoying it. Thank you again Barry london More

My experience at Mercedes-Benz of Hagerstown Service Department has always been excellent. Thanks to Alex and Marty. They are the reasons that I continue to buy cars at this dealership. Department has always been excellent. Thanks to Alex and Marty. They are the reasons that I continue to buy cars at this dealership. More

Kyle made this purchase a pleasure. He went out of his way to not only fairly price, test drive, explain features and meet my schedule on two occasions, but made it convenient for me dr He went out of his way to not only fairly price, test drive, explain features and meet my schedule on two occasions, but made it convenient for me driving from over 50 miles away. He stayed after closing to show me and my husband, first time Mecedes owners, computer operations to get me home safely in the dark. We left title transferred with permanent tags. I highly recommend this dealership, even if you have to travel. It was well worth the trip!!!!! Thanks again Kyle!!!! More

Marty did a wonderful job expediting our work order and Cameron did a perfect job! Cameron did a perfect job! More

Barry made this a seamless and incredibly easy experience. Even with all the new technology in the new model he was very well informed, took all the time I needed and trained me well. In addition experience. Even with all the new technology in the new model he was very well informed, took all the time I needed and trained me well. In addition I have an appointment to come back if I have any questions. Barry has been a pleasure to work with. He truly took a personal interest in making sure I was well informed and happy. He’s kept me informed of the status of my car since it was ordered from manufacture, shipping and delivery. Austin made the closing seamless. Everyone was very friendly and helpful. My wife and I have bought cars from them for over 30 years and it’s always been a pleasure. Alex in service has been great to work with when we need service. I wouldn’t go anywhere else and can’t recommend them highly enough. More