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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,506 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,506 reviews
December 06, 2021
We had such a great experience with Kyle and Mercedes-Benz of Hagerstown. From test driving to ordering to the personal delivery of our vehicle to our home, everything was smooth and stress fre Mercedes-Benz of Hagerstown. From test driving to ordering to the personal delivery of our vehicle to our home, everything was smooth and stress free. We are so happy with our new vehicle and are thrilled to be part of the Mercedes-Benz family, More
by jnmiller21
Employees Worked With
December 04, 2021
As always - top notch folks all around, whether sale or service. Mercedes is fortunate to have such a dealership in their network. service. Mercedes is fortunate to have such a dealership in their network. More
by Austin
Employees Worked With
December 03, 2021
This was our first experience with Mercedes-Benz of Hagerstown and it was excellent throughout. Hagerstown and it was excellent throughout. More
by First-time Buyer
Employees Worked With
November 27, 2021
Rob and the team at Mercedes-Benz of Hagerstown make the car buying process a pleasure. Their no pressure approach is refreshing. Rob will go above and beyond to create a deal that works for you. car buying process a pleasure. Their no pressure approach is refreshing. Rob will go above and beyond to create a deal that works for you. More
by MK_Boswell
November 27, 2021
This was a great experience and working with Barry London was phenomenal. Total 5 star service and I couldn't have been happier. was phenomenal. Total 5 star service and I couldn't have been happier. More
by dmorgan
November 23, 2021
All the staff at Hagerstown Mercedes, from the top down was top notch. It was worth the wait. Kyle delivered our new GLC 300 to our home 2 hours away and was very patient explaining the various and complex was top notch. It was worth the wait. Kyle delivered our new GLC 300 to our home 2 hours away and was very patient explaining the various and complex systems to us. Kyle I still can’t find the button on the floorboard that dims the lights. 😂😂 More
by Dave
November 22, 2021
The easiest buying experience in my 50 plus years of car ownership and almost that many purchased ownership and almost that many purchased More
by jehdds
November 19, 2021
I have always experienced outstanding people and results from the dealer. Lisa Stonebraker in service is one of the best. Schedules at my convenience and causes flawless results! It is a pleasure to work from the dealer. Lisa Stonebraker in service is one of the best. Schedules at my convenience and causes flawless results! It is a pleasure to work with this dealer! Always makes my day! Thank you ! More
by jimlindasnider
Employees Worked With
November 13, 2021
This was the most enjoyable car buying experience we have ever had in our life. ever had in our life. More
by aaserafini
Employees Worked With
November 10, 2021
The quality of service is phenomenal !!! Lisa Stonebreaker, in the service dept.is wonderful to work with and is a huge asset to the company !!! Stonebreaker, in the service dept.is wonderful to work with and is a huge asset to the company !!! More
by jdimisa
Employees Worked With
