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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,360 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,360 reviews
February 05, 2024
The quality of service provided is very good. We recommend this dealer and will continue to use for our service needs. We recommend this dealer and will continue to use for our service needs. More
by flohnes
Helpful February 01, 2024
Everyone at the dealership was knowledgeable about all of the MB models and more than happy to answer all of our questions. Kyle Swanson went above and beyond assisting and delivering the vehicle straight t the MB models and more than happy to answer all of our questions. Kyle Swanson went above and beyond assisting and delivering the vehicle straight to our door. More
by kyshort
Employees Worked With
January 31, 2024
Excellent services on advisor and the people in the office, they treated me like VIP even though I didn't bought the vehicle there. Thank you office, they treated me like VIP even though I didn't bought the vehicle there. Thank you More
by Tai nguyen
Employees Worked With
January 30, 2024
Thank you Kyle for a wonderful buying experience. From the day I walked in the dealership in August up to and including when I took possession of the car January 24th, your service has been exemplary From the day I walked in the dealership in August up to and including when I took possession of the car January 24th, your service has been exemplary! I ask a lot of questions and you not only responded, but encouraged them to ensure I had all available information to make the best decision. Your patience and personable personality made me feel like I was working with someone who truly cares about the customer. You did everything in your control to make this a great experience….. you are, without a doubt, the MVP! More
by LBedar
January 30, 2024
Another 5 star transaction! This was experience number three for me with Barry London and Mercedes Benz of Hagerstown, and it was smooth sailing from beginning to end. I absolu This was experience number three for me with Barry London and Mercedes Benz of Hagerstown, and it was smooth sailing from beginning to end. I absolutely LOVE my new Mercedes! More
by mackintoshrealtor1
January 29, 2024
I thought the dealership stocked a good selection of new and used cars. The used cars were in great condition and I felt comfortable buying my used from Hagerstown Mercedes. and used cars. The used cars were in great condition and I felt comfortable buying my used from Hagerstown Mercedes. More
by Fergusonsmobilewash
Employees Worked With
January 29, 2024
Rob made purchasing my vehicle extremely easy and throughly answered all questions and concerns I expressed. throughly answered all questions and concerns I expressed. More
by Haley
January 25, 2024
I am in the very beginning of researching my luxury dream car. My first stop was yesterday to "just look". Lexi came out and greeted me. She was one of the kindest, most honest people I've ever met. Adde car. My first stop was yesterday to "just look". Lexi came out and greeted me. She was one of the kindest, most honest people I've ever met. Added to that, she knew her facts and answered every question that I had. The Mercedes GLC 300 is one of my top choices, and most likely, Lexington will get my business. I want to put my money into my community as much as I can. That's always important to me. Lexi, thank you for your honesty, professionalism, and kindness. More
by jillcrayne
Employees Worked With
January 24, 2024
Rob was great! He’s honest and friendly. Go see him for all of your car buying needs! The process was quick and painless. He’s honest and friendly. Go see him for all of your car buying needs! The process was quick and painless. More
by jestin.howard
January 21, 2024
We appreciated the ease of purchasing a car from Mercedes! Many yhanks for your help with our purchase! Mercedes! Many yhanks for your help with our purchase! More
by janajeremy
