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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,490 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,490 reviews

October 19, 2019

Awesome Buying Experience We recently purchased a Mercedes Benz GLC from Rob Edmonds. Rob never made us feel pressured to buy a car from him. His sole purpose was to provide us More

by spiderwiley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Mercedes-Benz of Hagerstown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 17, 2019

FINDING THE RIGHT CAR LEAD US TO THE RIGHT DEALERSHIP Already owning a Mercedes, I was always impressed by the service provided when in need of maintenance or service. When searching for a new Mercedes, More

by realest8broker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2019 -

Mercedes-Benz of Hagerstown responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

October 16, 2019

Turly Professionsal Barry London is the epitome of sales professionalism. He's not pushy, but yet he is 101% knowledgeable about the car product that he sells. There wa More

by dwight.francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Mercedes-Benz of Hagerstown responded

Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2019

Great experience at MB Hagerstown! Thanks for you help in getting us in an upgrade vehicle! Great service from Barry and good price on the vehicle! More

by B. Litz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Mercedes-Benz of Hagerstown responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2019

Fabulous Experience!! I would like to give high praise to my salesman, Barry London. He went over and above working with me on ending my current car lease and purchasing a More

by Nichole Cordell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Mercedes-Benz of Hagerstown responded

Hi there! We're so happy we were able to help you out! We're looking forward to your next visit with us!

October 15, 2019

Barry made our car buying experience positive and informativ I had put off the purchase of a car because I do not enjoy the car buying experience. I knew what I wanted . Barry was very informative and positi More

by Kathy Murphy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 15, 2019

Is this really our car? Just wanted to say a great BIG Thank You to everyone at Mercedes-Benz of Hagerstown. Plus a extra special Thank You Michael Lavrenchik for his guidanc More

by Bari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Tony Mills
Oct 16, 2019 -

Mercedes-Benz of Hagerstown responded

We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

October 15, 2019

My 2nd Mercedes I traded in my 2011 Mercedes yesterday. I was extremely happy with my first Mercedes and dealership. So I bought another Mercedes. They made the proce More

by dupmurphyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 11, 2019

Excellent service and professionalism. The service was excellent and everyone is extremely professional. This was my first Mercedes and will definitely not be my last. Mercedes Benz of Hage More

by gary.sherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Oct 16, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

October 11, 2019

Excellent Buying Experience! Barry London made my 1st buying experience with Mercedes a delight! Such a nice man and he really made me feel like family from the beginning. He mad More

by Mindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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