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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,505 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,505 reviews

December 10, 2019

Good experience , everything went very smoothly. We always come here to buy our cars,. They are very professional and easy to work with, answering all our questions and the service department is grea More

by mountainvalley96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Dec 16, 2019 -

Mercedes-Benz of Hagerstown responded

We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

December 10, 2019

Customer Service is AWESOME Kyle Swanson was the best salesman we have ever worked with. He made everything super easy. We purchased 2 Sprinter vans and Kyle even got us a quot More

by carla6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Dec 16, 2019 -

Mercedes-Benz of Hagerstown responded

We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

December 05, 2019

as good as it gets mike was great to work with and service is awesome.brandon the owner is a personel freind of mine and runs a great dealership.i will recomend mike t More

by butchplank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik
Dec 10, 2019 -

Mercedes-Benz of Hagerstown responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2019

Great Experience The dealership was set up very well and very welcoming. We were always greeted with a hello from someone when entering the building. Barry London wa More

by tsw64112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Dec 10, 2019 -

Mercedes-Benz of Hagerstown responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2019

Every Step We have been going to Hagerstown MB for service on our 2012 MB. One of my co-workers ended up buying 3 different MBs from Barry London and recommende More

by kendemith0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Dec 03, 2019 -

Mercedes-Benz of Hagerstown responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 23, 2019

Great service - a very happy customer! This is my fourth new car purchased at Mercedes-Benz of Hagerstown. Justin and his team always go the extra mike to support my decision making and the More

by KO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Nov 25, 2019 -

Mercedes-Benz of Hagerstown responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 19, 2019

PERFECTION As always, dealing with MCB of Hagerstown is flawless. Exceptional service, friendly faces and amazing products- what else would a gal want? I highly More

by Bnlavorgna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Tony Mills
Nov 25, 2019 -

Mercedes-Benz of Hagerstown responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 13, 2019

Mike is a great man! I will always buy my cars from him! He walks you through everything perfectly and you can instantly feel his positivity. More

by Sandra Cardona
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Nov 19, 2019 -

Mercedes-Benz of Hagerstown responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 13, 2019

Mike is awesome! This visit has been our second and third purchase with Mike Lavrenchik and we couldn't be more pleased. He has been phenomenal to work with and is a More

by TimHarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik, Tony Mills
Nov 19, 2019 -

Mercedes-Benz of Hagerstown responded

We're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

October 31, 2019

Superb! From the moment our agent Kyle introduced himself I knew this was the place. I have purchased a fair amount of vehicles in the past and this experienc More

by Kelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Nov 01, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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