Mercedes-Benz of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Very informative and welcoming. My experience with the dealership overall was great and I will highly recommend Mercedes-Benz of Silver Spring to anyone that in the market for purchasing a new or used veh dealership overall was great and I will highly recommend Mercedes-Benz of Silver Spring to anyone that in the market for purchasing a new or used vehicle. More
Mercedes Benz of Silver Spring is a world class sales and service operation. My assigned Service technician, insured that my requirements were met in an expedient and timely manner. service operation. My assigned Service technician, insured that my requirements were met in an expedient and timely manner. More
O'Reilly provided excellent customer service by clearly explaining service to be completed. He maintained contact to inform me of progress of the service and provided me with a detailed summary of all wor explaining service to be completed. He maintained contact to inform me of progress of the service and provided me with a detailed summary of all work completed as well as other issues we discussed. More
Very knowledgeable and patient not pushy. William spent quite a bit of time over the course of several days with me allowing me to go back and forth between selections many times before I fina William spent quite a bit of time over the course of several days with me allowing me to go back and forth between selections many times before I finally decided on which car I wanted. During the entire process he was very agreeable and very easy to work with. I will definitely go back and ask for him again when it is time to upgrade my wife's car. More
Excellent service and a quick repair. Darryl, my Service Advisor and William the Salesman who sold me my Mercedes were both very helpful in taking care of a minor service problem I experienced shortly after Advisor and William the Salesman who sold me my Mercedes were both very helpful in taking care of a minor service problem I experienced shortly after buying the car. More
Chevist was everything you would want in a sales person! Knowledgeable, patient, thorough, and NON pushy!! He stuck by us as we narrowed down the trucks we were interested in, all while entertainin person! Knowledgeable, patient, thorough, and NON pushy!! He stuck by us as we narrowed down the trucks we were interested in, all while entertaining our kids. I’m very grateful to have had a nice experience during this purchase. More
Car taken in for 70,000 mile service (under warranty) along with other small things (under warranty). End up paying for service I didn’t request. Bummer. along with other small things (under warranty). End up paying for service I didn’t request. Bummer. More
Great experience. I was very pleased with the dealership specially the used cars manager Carlos Arias, who took his time to listen and helped me find the car I needed. I was very pleased with the dealership specially the used cars manager Carlos Arias, who took his time to listen and helped me find the car I needed. Very nice and friendly person to deal with. In fact, I will forever recommend everyone to Mercedes Benz of Silver Spring, MD. Great people to deal with. Also, their car prices are very reasonable. Thank you all for your help! John More
I would recommend Lester. The Finance manager that handled my paperwork seems as though he was on some sort of substance. He even made a racist comment while talking with as we did the paperwork. "Asi handled my paperwork seems as though he was on some sort of substance. He even made a racist comment while talking with as we did the paperwork. "Asians, you can't trust em". More
Had to take my C 300 in, to have a safety recall update on the communication module software. The repair was done in an expeditious manner. As always...I am very pleased with the service and professionalis on the communication module software. The repair was done in an expeditious manner. As always...I am very pleased with the service and professionalism of my Service Manager! More