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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,034 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,034 reviews

November 19, 2019

Excellent service. Tom and Robert took the extra steps and went above and beyond to take care of my needs. Thanks again Tom and Robert...you guys Rock !!! More

by Nikolai
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Mercedes-Benz of Silver Spring responded

Nikolai, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 19, 2019

King Lenoir is the best Sales Rep always 💯 Ready & Professional About Everything Super” Vouched 5 🌟 Service all Day Mercedes-Benz of Silver Spring is the Best!💕🙏 More

by Brittjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
King Lenoir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Mercedes-Benz of Silver Spring responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 16, 2019

Mercedes Benz Edward was very helpful on every aspect of the process. I will definitely recommend him. He follow-up even after I purchased the car. I appreciate More

by Beleteendale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Mercedes-Benz of Silver Spring responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 14, 2019

Excellent Celestine Lovence is the best salesperson I have ever dealt with. He is a top ranked professional all round and I’m highly impressed with all my inter More

by Akosuadc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Mercedes-Benz of Silver Spring responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a fantastic day!

November 13, 2019

Great service department with knowledgeable employees. They always explain details of the issues and corrections required to get your vehicle back to pristine condition prior to work being authorized. More

by Manigaultd
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Gonzalez
Nov 14, 2019 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

November 11, 2019

Mr o Riley approach was very good from the moment I get to the service dept until they finished the service. It was Awesome Thanks Co More

by Gbemiga
Recommend Dealer
Yes
Employees Worked With
O'Riley Moonsasigh
Nov 12, 2019 -

Mercedes-Benz of Silver Spring responded

Gbemiga, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

November 11, 2019

Great experience Found the car online. Contacted dealership on Saturday, flew in on Monday, drove it home on Tuesday. Even provided with additional options when arrive More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Mercedes-Benz of Silver Spring responded

Congratulations on your new car, Michael! We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 07, 2019

Great Experience Mr.. Mitchell, The sales representative made the purchase a great customer experience. I test drove two vehicles until I found the ultimate vehicl More

by Dpalm5406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Mercedes-Benz of Silver Spring responded

Dpalm5406, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 06, 2019

Great way to buy a cat Working with Chevist was more like visiting with a friend who had great advice and experience. It was less a sales job and more like having a friends More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Mercedes-Benz of Silver Spring responded

Hi Greg, thank you for taking the time to leave a review for us at Mercedes-Benz of Silver Spring. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

November 04, 2019

Always the best! Am headed into the dealership for service this week and I can't wait. I've always had an amazing, positive, customer focused experience here. Lookin More

by Beth Shea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Mercedes-Benz of Silver Spring responded

Beth, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. We want all our customers to feel this way when leaving our dealership!

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