Mercedes-Benz of Silver Spring

I really enjoyed my service visit today and Mike Dowling was friendly and very knowledgeable! Thank you so much Mike!👏 ,my expectations were again affirmed with Mercedes Benz!!! was friendly and very knowledgeable! Thank you so much Mike!👏 ,my expectations were again affirmed with Mercedes Benz!!! More

Great buying experience Great experience working first with Bijan. He helped me find the right car for my budget and worked hard to throw in some extras since the car I origi Great experience working first with Bijan. He helped me find the right car for my budget and worked hard to throw in some extras since the car I originally wanted had been sold moments earlier. Once I selected a car, Terrence was able to get me an even better deal than the pre-approved financing I walked in with. Overall, I felt like a valued customer and was not upsold the entire time. I would happily get my next car from here and would recommend giving them a try. More

A Truly Wonderful Experience New to Mercedes, Mr. Chevist Mitchell made my experience on purchasing my 2020 GLS 450 absolutely wonderful. He goes the extra mile for customer satis New to Mercedes, Mr. Chevist Mitchell made my experience on purchasing my 2020 GLS 450 absolutely wonderful. He goes the extra mile for customer satisfaction. More

Car purchase experience at Mercedes-Benz Silver Spring I saw a 2019 Mercedes-Benz C 300 coupe that I was interested on Silver Spring dealership’s website. Since I was attending a conference in the area, I I saw a 2019 Mercedes-Benz C 300 coupe that I was interested on Silver Spring dealership’s website. Since I was attending a conference in the area, I set up an appointment with Internet sales manger to see the car. But when I got there, the manger already left and I was not assigned to a specific sales person. Chevist came to me and offered to help. He took me to test drive the car and showed me the features of the car in a great detail. I appreciated his professionalism very much. I came to the next day and perchased the car. More

MB NEW AMG GLE 43 C4 Great experience with Chevist Mitchell. Came in to test drive and driving out with a new 2019 GLE AMG 43 coupe. He made it really easy and relaxed a Great experience with Chevist Mitchell. Came in to test drive and driving out with a new 2019 GLE AMG 43 coupe. He made it really easy and relaxed as well as comfortable without pressure. I would buy here again. Terry was also helpful in finance. More

Wonderful Chevist helped me purchase my first Mercedes Benz and I had a wonderful experience. Very friendly and professional. Always willing to answer questions Chevist helped me purchase my first Mercedes Benz and I had a wonderful experience. Very friendly and professional. Always willing to answer questions, very kind. Love my GLA250! More

I’ve driven Mercedes for approximately 10 years. I purchase them mike one formerly herb Gordon’s. There’s no better place to buy or to have your vehicle serviced. The service person I’ve worked with, purchase them mike one formerly herb Gordon’s. There’s no better place to buy or to have your vehicle serviced. The service person I’ve worked with, Mike Dowling has been great, patient, explains things thoroughly and is very clear. . Thev More

The best sales experience I’ve ever encountered! I am still impressed with not only Mercedes customer service but Mr. Chevist Mitchell’s ability to go above and beyond for his clients - me :) ! He is I am still impressed with not only Mercedes customer service but Mr. Chevist Mitchell’s ability to go above and beyond for his clients - me :) ! He is truly an outstanding sales rep. The first day I went in to view two vehicles, I did not feel pressured nor did I feel as if he was just trying to get a sale. Mr. Mitchell was very patient and listened to all of the concerns that I had and was able to give me sound advice. I actually visited two additional times just to ask more questions to ensure that I made the right decision for me. By this being my first Mercedes, I had all types of questions that he was happy to answer. I will recommend anyone who’s looking to purchase and/or lease a Mercedes to head straight to Mercedes Silver Spring. You will not be disappointed. More

Great service and attention I was made to feel like the only customer that Charlie and the finance department had. Excellent attention to taking care of answering my questions an I was made to feel like the only customer that Charlie and the finance department had. Excellent attention to taking care of answering my questions and finding me just what I wanted. Thank you! More

Sales Review I had the most pleasant experience at MB Silver Spring just because of my sales person Edward Moore. He ensured I had the best deal for my new vehicle I had the most pleasant experience at MB Silver Spring just because of my sales person Edward Moore. He ensured I had the best deal for my new vehicle and makes me feel at home when ever I set foot into the dealership. Edwards customer service is EXCELLENT and I highly recommend if you plan on buying a vehicle to see him first! More