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Mercedes-Benz of Silver Spring
Silver Spring, MD
2,034 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,034 reviews
September 04, 2023
Karifa was extremely funny, patient, kind, and helpful. I had a great time at the dealership and went home with my dream car. Thank you so much for the excellent service! I had a great time at the dealership and went home with my dream car. Thank you so much for the excellent service! More
by Li
Employees Worked With
Karifa Mara
September 04, 2023
3rd from Edward Moore and he’s the best at his job. Great Job and salesmanship Ed! Great Job and salesmanship Ed! More
by Allanm23
September 02, 2023
Excellent service! Charlie and Karifa were patient and made sure that I was comfortable with all aspects of my purchase! Charlie and Karifa were patient and made sure that I was comfortable with all aspects of my purchase! More
by Bryson Nicholson
August 31, 2023
Elio is very kind. He always makes sure that I am satisfied with the quality of service I receive from Mercedes Benz. I really appreciate Elio and would recommend him a He always makes sure that I am satisfied with the quality of service I receive from Mercedes Benz. I really appreciate Elio and would recommend him as a service advisor to any Mercedes Benz car owner. More
by tadkins41
Employees Worked With
August 30, 2023
Karifa was truly amazing! He listened and got me exactly what I wanted within my price range. He was very professional and keen to help me get into the car of my dreams. I hig He listened and got me exactly what I wanted within my price range. He was very professional and keen to help me get into the car of my dreams. I highly recommend him and the team at Mercedes Benz of Silver Spring! The 5 stars treatment you get from the time you walk through the door doesn’t come close to any of the other dealerships! Thank you Karifa for putting me in my dream car. I have to add his after sale call made me realize it isn’t only a sale to him but he genuinely cares about making sure we are happy with our purchase and vehicle. More
by Louette Govans
August 30, 2023
Edward was very persistent, engaging and got me exactly what I wanted. You can tell he is passionate about interacting with customers and getting the job done. Thank you for all your time, effort and suppo what I wanted. You can tell he is passionate about interacting with customers and getting the job done. Thank you for all your time, effort and support during this process. More
by Journeys Mom
August 29, 2023
My request for certain documents was answered and supplied to me the same day as the request. Very efficient operation. supplied to me the same day as the request. Very efficient operation. More
by smithhayes
August 28, 2023
Mr Moore was very professional and cooperative. He helped with the purchase deal and was very thorough. He helped with the purchase deal and was very thorough. More
by Syedameen
August 25, 2023
Shauntee was very professional in my option as well as the others whom assisted with the purchase of my Mercedes and I would highly recommend Shauntee as I already have. Everything went as I expected and the others whom assisted with the purchase of my Mercedes and I would highly recommend Shauntee as I already have. Everything went as I expected and I was highly impressed with everything. More
by Shauntay
Employees Worked With
Shauntee Lawrence
