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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,033 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,033 reviews

July 19, 2023

Outstanding service and personnel. Juan Easily is a stellar excellor!! He is a xxxxxxpro and the best customer service advisor at this location. More

by Manigaultd
Recommend Dealer
Yes
Employees Worked With
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Shumway
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

I honestly didn't know what to expect when I walked into the dealership. To be honest with, the professional and kindness of Edward Moore was amazing. He is such a nice person, very easy to talk to and he More

by goranstw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Aug 01, 2023 -

goranstw responded

Thank you for the service that your team provided be. Edward was very professional and easy to work with.

Aug 01, 2023 -

goranstw responded

Thank you for a great services that was provided by your staff. Edward was great to work with.

July 16, 2023

Very professional, kind and knowledgeable. I like to thank him for the awesome services. Thank you! More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Papa Cheikh SENE
Jul 18, 2023 -

Mercedes-Benz of Silver Spring responded

Hi Michelle, thanks for your great review, and for giving our dealership such a high star rating!

July 15, 2023

Mr Moore is very helpful and professional going beyond the call for his customer service More

by BertaLuv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 14, 2023

Papa Sene, a consummate professional and experienced. Thank you for delivering excellent customer service. Thank you More

by lewis.danaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Papa Cheikh SENE
Jul 17, 2023 -

Mercedes-Benz of Silver Spring responded

Hi Lewis, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 14, 2023

Great service especially Darrell who kept me informed throughout the process. I highly recommend any Mercedes-Benz owner to go to them More

by Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 12, 2023

Excellent overall customer service from Mercedes-Benz of Silver Spring. I'd absolutely recommend this dealership. More

by rachidbaidy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Papa Cheikh SENE
Jul 14, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 10, 2023

Great service by Karifa. He was very professional and took great care for us in selecting the vehicle. He also went in great details describing the vehicle and was extremely More

by Taha Waseem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karifa Mara
Jul 13, 2023 -

Mercedes-Benz of Silver Spring responded

Hi Taha, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope to be of service to you again! Take care!

July 10, 2023

Mercedes Benz of Tysons corner gave me impeccable service. Chevist Mitchell was my sales associate and he was very thorough with explaining all the bells and whistles of my new car. He was very detai More

by wkisha1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Mercedes-Benz of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2023

Fantastic! Answered all our questions. Wonderful to work with, will do business again, a true professional. More

by Tcat14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Jul 05, 2023 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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