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Mercedes-Benz of Silver Spring
Silver Spring, MD
2,034 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,034 reviews
February 26, 2023
professional atmosphere knowledgeable with good follow up and continued communication with their customers after their visits and continued communication with their customers after their visits More
by lbechtel@mdmeecy.com
Employees Worked With
February 25, 2023
Chevist Mitchell at Silver Spring Mercedes provided excellent customer service! He went above and beyond to find me the car with specifications I was looking for. excellent customer service! He went above and beyond to find me the car with specifications I was looking for. More
by J
February 25, 2023
Great experience. Edward was extremely helpful and made our purchase go smoothly and easy, we definitely will return for our next car Edward was extremely helpful and made our purchase go smoothly and easy, we definitely will return for our next car More
by Md0
Employees Worked With
February 24, 2023
Great experience, service manager Tom Rodkey is a keeper, I was traveling and had a issue with my vehicle and Tom went out of his way to help me get going again, fantastic organization, thank you all for bei I was traveling and had a issue with my vehicle and Tom went out of his way to help me get going again, fantastic organization, thank you all for being so professional. More
by jrmcg101
Employees Worked With
Juan Ayala
February 20, 2023
The car buying process can be very daunting, and for me I was overwhelmed by the varying makes and models to choose from. That's why I was so extremely fortunate to have Shauntee as my sales agent. There's n was overwhelmed by the varying makes and models to choose from. That's why I was so extremely fortunate to have Shauntee as my sales agent. There's not enough words to describe the extraordinary level of superior customer service and care she provided. Not only was she extremely patient, she was highly knowledgeable and very friendly. I purchased my first Mercedes and the process was effortless, For those looking for a seamless , efficient and thorough buying process please visit Shauntee, you will not be disappointed! More
by zmason16
Employees Worked With
Shauntee Lawrence
February 13, 2023
Helpful, efficient, communicative, staff and productive maintenance crew. Wait times are minimal and work done correctly maintenance crew. Wait times are minimal and work done correctly More
by rbstew1
February 06, 2023
Edward, helped me to buyout my lease at the last minute after being quoted a large dealership fee from the initial dealership I was working with. Edward made this an easy experience. after being quoted a large dealership fee from the initial dealership I was working with. Edward made this an easy experience. More
by chenderson1.ch
January 30, 2023
Charlie was the best. He made the whole process seamless. Was a pleasure working with him. He made the whole process seamless. Was a pleasure working with him. More
by Alexi
January 28, 2023
Chevist is outstanding - knowledgeable, thorough, and courteous. He made my car buying experience seamless. I feel great about my purchase! courteous. He made my car buying experience seamless. I feel great about my purchase! More
by Alexis
