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Mercedes-Benz of Silver Spring
Silver Spring, MD
1,835 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,835 reviews
Helpful September 20, 2021
I had a great experience. They helped and worked around my requirements for the vehicles and I was given the best deal by Edward. Dorit helped a lot with the financial stuff. Over all it was the best exper my requirements for the vehicles and I was given the best deal by Edward. Dorit helped a lot with the financial stuff. Over all it was the best experience at the dealership p. More
by aditya712031
September 16, 2021
My service manger Christian is the best very good customer service , and the staff as well customer service , and the staff as well More
by Fee
September 16, 2021
Great service every time. I have an RV with a Mercedes chassis. Daryl is my go-to service representative. He is very knowledgeable and personable. He will do his best to get me in the shop and minimize my chassis. Daryl is my go-to service representative. He is very knowledgeable and personable. He will do his best to get me in the shop and minimize my wait time. He always goes beyond what I would expect, with information and tips that will save me money and I feel secure knowing my vehicle is as safe as possible on the road. More
by caroleeharvey
Employees Worked With
September 12, 2021
From the moment we walked in to the moment we left he made us feel at ease, he’s very very knowledgeable about the product he is selling,I will definitely refer my friends to him made us feel at ease, he’s very very knowledgeable about the product he is selling,I will definitely refer my friends to him More
by Toniaoz
Employees Worked With
September 11, 2021
Very great service! Mr. Edward Moore and Brad Fischer were very helpful & the staff was super accommodating. 100% recommend coming here, they will not disappoint. were very helpful & the staff was super accommodating. 100% recommend coming here, they will not disappoint. More
by Samantha P.
September 08, 2021
I'm super excited that Chevist Mitchell was about to work with me and my husband to get his car. Our situation was a little difficult but he pulled thru for us. We will definitely come see Chevist again for with me and my husband to get his car. Our situation was a little difficult but he pulled thru for us. We will definitely come see Chevist again for our upgrades. More
by Naiscott25
Employees Worked With
August 31, 2021
The dealership is very people friendly. Very neat, clean and comfortable. The staff is very friendly, respectable and knowledgeable of the product you sell. I was very pleased with my visit. and comfortable. The staff is very friendly, respectable and knowledgeable of the product you sell. I was very pleased with my visit. More
by Margaretcapehart
Employees Worked With
August 28, 2021
Great service! Edward is great! I enjoyed my time here and all the stuff are very helpful and responsive. I would recommend it to anyone. and all the stuff are very helpful and responsive. I would recommend it to anyone. More
by martychen
Employees Worked With
August 27, 2021
Wale was an excellent sales rep. He explained questions in detail about the vehicle and made sure we were comfortable on our test drive. He also had the car detailed to our satisfaction before we left the in detail about the vehicle and made sure we were comfortable on our test drive. He also had the car detailed to our satisfaction before we left the lot. I would definitely come back and purchase my next Benz from Wale at Mercedes of Silver Spring because of his customer service. Hey More
by Yogipittman
Employees Worked With
Wale Okanlami
