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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,823 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,823 reviews

February 18, 2021

Darrell was great to work with responsive and went above and beyond thank you very much for your help with this service will definitely come back Nishant Paul More

by MEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 16, 2021

Robert Marr and team provided quick and friendly car maintenance service. I greatly appreciated a small gesture/initiative where they detected that my key fob battery needed replacement and they went ah More

by Duncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 13, 2021

Buying a car with Chevist was a FABULOUS experience. He walked us through all the benefits and options of the car we were interested in. He was patient, thorough and kind. He’s the best sales person we’ve More

by Tdcomedy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels.

February 11, 2021

This team rocks every single time I call or visit. Ranai is super friendly and accomadating and Mike, he explains every detail and makes sure the customer is fully satisfied. Very courteous and accomadating More

by Farhad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renai, , Michael Dowling
Feb 13, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Farhad, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 10, 2021

Tom super awesome and extremely knowledgeable about the Mercedes Benz product. I came into the dealership on a Saturday for something minor and wanted to have my brakes checked. Service advisor (Juan Easl More

by Callmemsgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

February 09, 2021

James' service is nothing less than amazing! This is the second Mercedes that I've purchased from him. His patience, expertise, and knowledge about vehicles was everything that I needed to make confident pu More

by Ashley D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Ashley, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Our team is available should you require any extra help.

February 09, 2021

James McDonald was the best salesperson I have ever had when purchasing any auto. His professionalism, knowledge, and experience is superb. He caters to the customer's needs and wants and responds to the More

by Ldiggs95
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 01, 2021

Mr. McDonald goes beyond and above! He is all about customer-first and has me returning to Silver Spring Mercedes for my third purchase there. More

by Irene O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2021

This was my second Mercedes Benz that I got from the silver spring location. Chevist had me out of there pretty quickly. The service is always great. I do see myself building a long term relationship wi More

by Raheem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Mercedes-Benz of Silver Spring responded

Hello Raheem, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We want all our customers to feel this way when leaving our dealership! We can't wait to see you again, have a great day.

January 29, 2021

Great service and customer experience as always!! Robert Marr is awesome!!! He got me in quickly so that I could take advantage of a rebate and I know that the work is oc the upmost quality!!! More

by JJIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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