Mercedes-Benz of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,823 reviews
Darrell was great to work with responsive and went above and beyond thank you very much for your help with this service will definitely come back Nishant Paul and beyond thank you very much for your help with this service will definitely come back Nishant Paul More
Robert Marr and team provided quick and friendly car maintenance service. I greatly appreciated a small gesture/initiative where they detected that my key fob battery needed replacement and they went ah maintenance service. I greatly appreciated a small gesture/initiative where they detected that my key fob battery needed replacement and they went ahead and replaced it — it is the small things that make a big difference, so thanks so much. More
Buying a car with Chevist was a FABULOUS experience. He walked us through all the benefits and options of the car we were interested in. He was patient, thorough and kind. He’s the best sales person we’ve walked us through all the benefits and options of the car we were interested in. He was patient, thorough and kind. He’s the best sales person we’ve purchased a car from. More
This team rocks every single time I call or visit. Ranai is super friendly and accomadating and Mike, he explains every detail and makes sure the customer is fully satisfied. Very courteous and accomadating is super friendly and accomadating and Mike, he explains every detail and makes sure the customer is fully satisfied. Very courteous and accomadating. Both are big assests. More
Tom super awesome and extremely knowledgeable about the Mercedes Benz product. I came into the dealership on a Saturday for something minor and wanted to have my brakes checked. Service advisor (Juan Easl Mercedes Benz product. I came into the dealership on a Saturday for something minor and wanted to have my brakes checked. Service advisor (Juan Easley) informed me that the service manager Tom would test drive my vehicle to ensure the brakes were properly functional. During the test drive Tom advised me that he was going to test the ABS in my vehicle. He was extremely knowledgeable about the Mercedes Benz product and shared a lot of insight on my vehicle. He also went a step further upon our return to the dealership to look up and explain all the services that were performed on my vehicle prior to my ownership which was January 25, 2021. I definitely feel comfortable in knowing that when I come to Mercedes Benz of SilverSpring all of my services and sales needs will be meet. Thanks again Tom you rocked! 😉. Juan thanks for your excellent customer service also! More
James' service is nothing less than amazing! This is the second Mercedes that I've purchased from him. His patience, expertise, and knowledge about vehicles was everything that I needed to make confident pu second Mercedes that I've purchased from him. His patience, expertise, and knowledge about vehicles was everything that I needed to make confident purchase. I will definitely be back to purchase a third car from him in the future! More
James McDonald was the best salesperson I have ever had when purchasing any auto. His professionalism, knowledge, and experience is superb. He caters to the customer's needs and wants and responds to the when purchasing any auto. His professionalism, knowledge, and experience is superb. He caters to the customer's needs and wants and responds to their requests anytime. Thanks to him, I have a newer and better vehicle. More
Mr. McDonald goes beyond and above! He is all about customer-first and has me returning to Silver Spring Mercedes for my third purchase there. customer-first and has me returning to Silver Spring Mercedes for my third purchase there. More
This was my second Mercedes Benz that I got from the silver spring location. Chevist had me out of there pretty quickly. The service is always great. I do see myself building a long term relationship wi silver spring location. Chevist had me out of there pretty quickly. The service is always great. I do see myself building a long term relationship with you guys based on the top of the line service I receive every time. Thank you once again for letting me leave satisfied. More
Great service and customer experience as always!! Robert Marr is awesome!!! He got me in quickly so that I could take advantage of a rebate and I know that the work is oc the upmost quality!!! Marr is awesome!!! He got me in quickly so that I could take advantage of a rebate and I know that the work is oc the upmost quality!!! More