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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,265 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,265 reviews

March 23, 2022

Great salesman very professional was able to explain everything about the car the transaction was very quick will definitely recommend. More

by gastonraggio18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kraim
Mar 24, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to share your feedback with us. Sam and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 23, 2022

I’m guessing I have bought five cars from this dealership. No need to say more. But I will. A few weeks ago, on a Saturday, about two o clock in the afternoon, we discovered the battery on one of More

by connelly.jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Mercedes-Benz of the Woodlands responded

Jeffrey, We appreciate your business, Liz and our team look forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 22, 2022

Great customer service! Car had a problem. Brought it in that morning and they got on it right away and fixed the problem! More

by CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Mar 23, 2022 -

Mercedes-Benz of the Woodlands responded

CM, thanks for taking time out of your day to review us. We dedicate ourselves in giving our customers the best service. See you next time!

March 22, 2022

Excellent communication with our service writer and knowledgeable tech that addressed all of my "customer states" comments without adding unnecessary services. My car was returned promptly with all cl More

by NMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech 86181
Mar 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands.

March 22, 2022

My service appt was fast and the loaner vehicle was ready on time. Great, on-time service. More

by Joel D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Mercedes-Benz of the Woodlands responded

Joel,Thank you for choosing Mercedes-Benz of the Woodlands, your feedback and rating mean a lot to us. We're glad Richard was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Mar 23, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Joel, that’s wonderful to hear. Thanks so much for leaving us a review. See you soon! Have a great day.

March 21, 2022

Sam was able to find me the car that I wanted to get for Years and I think he’s an amazing car salesman very polite and cultural I highly recommend him to anybody. He has done a great job explaining everyth More

by kgawlik1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Harper, Sam Kraim
Mar 22, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy Sam provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 19, 2022

Sam did an excellent job assisting me with the purchase of my new car. Top notch service. More

by e.t. Sr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 19, 2022

This dealership is always attentive friendly and helpful. My recent service was completed on time per my expectation. Donald is awesome! More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for Donald and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Chip, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to seeing you again soon! Have a great day!

March 19, 2022

Had service performed on my GLE 350. Service and experience was great. Thanks Steven, Nelly and the MBOTW team. More

by Shawn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Shawn, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Shawn, thanks for the great review. Have a wonderful day!

March 18, 2022

Great dealer with excellent customer service and a lot of snacks and drinks and coffee. More

by aoudeaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Really glad you had a positive experience. Thanks for reviewing. See you next time!

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