
Mercedes-Benz of the Woodlands
The Woodlands, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Exceeded my expectations. My Sales Rep, David, was courteous, professional, and very knowledgeable about the vehicle. He, along with the Finance Dept, made the entire experience fast and easy. Thank courteous, professional, and very knowledgeable about the vehicle. He, along with the Finance Dept, made the entire experience fast and easy. Thank you very much. More
What an amazing experience having my vehicle serviced by your team. Their attention to customer detail and their bright, friendly, courteous demeanor deserves nothing less than a 5 STAR rating. Though my ca your team. Their attention to customer detail and their bright, friendly, courteous demeanor deserves nothing less than a 5 STAR rating. Though my car, not a Mercedes, your team afforded me the same courtesy as a Mercedes owner including a free loaner car; a Mercedes, while you were servicing mine. My car was in for general maintenance and a safety check. Amongst other general services needed to my car, I also needed 4 new tires and of course, a 4 wheel alignment. While reviewing your estimate, I checked your tire pricing against other local discount tire centers and found your pricing competitively comparable. This was surprising due to the fact that you are a High Line Mercedes Dealership in the heart of The Woodlands. I don't think most consumers realize that their local dealerships have become most competitive in this arena and that they can feel comfortable having their car services at the dealership level and leave with Piece of Mind knowing that their car received top notch service and that they have you, the dealership to back their services, 100% Guaranteed. Congratulations to you and your staff for making my experience one that I will talk about to my family, friends and total strangers I meet along the way. WELL DONE FRED AND TEAM. More
This service experience is our first with this dealership as a result of a relocation from FL to TX. The service advisor and service manager were very professional, excellent communicators/listeners and cust as a result of a relocation from FL to TX. The service advisor and service manager were very professional, excellent communicators/listeners and customer focused. The service needs were significant and the results and responsiveness exceeded our expectations. We’ve found our dealer. More
I’m an out of state customer and the car delivered in pristine condition. It was detailed inside and out in showroom condition. The purchase process was fast and easy and the Martin Korn the salesman h pristine condition. It was detailed inside and out in showroom condition. The purchase process was fast and easy and the Martin Korn the salesman handled everything from start to finish. He answered all my questions honestly and professionally, he took multiple videos, drove the car taking more videos and gave me a thorough birds eye view of the car setting me at ease knowing he was honest with his opinions and disclosures. The service department was there on the phone when the car was delivered to answer any questions and stayed on the phone until the car was off the covered trailer and I was satisfied with the delivery. My purchase experience with Mercedes Benz of the Woodlands has been enjoyable and worry free. Thank you Martin Korn and the service department. I love the car. More
Everything that my wife and I expected from a Mercedes-Benz dealership.....and then some! Our salesman (Luis Osawa) was incredibly knowledgeable, personable, polite, professional....and most impo Mercedes-Benz dealership.....and then some! Our salesman (Luis Osawa) was incredibly knowledgeable, personable, polite, professional....and most importantly, he was comfortable not "over-talking" and letting the vehicle sell itself. Never thought that I say this about a car buying experience, but it was exceptional! I cannot recommend this dealership highly enough....and when you go, ask for Luis! More
Mike Lang makes my visits so stream lined with the least stress and complications. He is definitely an asset to your organization and I hope you ytrat him accordingly. stress and complications. He is definitely an asset to your organization and I hope you ytrat him accordingly. More
Trent is a kind, and professional sales man. He helped me too much for buying a GLC Mercsdes for my wife. Appreciate Trent. too much for buying a GLC Mercsdes for my wife. Appreciate Trent. More
Excellent service, great people, and a superior waiting room experience. We really like and appreciate that the car gets washed and vacuumed after the service. room experience. We really like and appreciate that the car gets washed and vacuumed after the service. More
Wow! First of all, a part was approved for my SUV that was just out of warranty. Secondly, they called to schedule the part replacement. I was on my way to volunteer at the food bank. They came to the foo was just out of warranty. Secondly, they called to schedule the part replacement. I was on my way to volunteer at the food bank. They came to the food bank picked up my car and returned my car to the food bank (complete with a car wash) before my volunteer shift ended. Anthony, the service manager and Fred, the general manager, went above and beyond to make my experience fantastic! More