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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,192 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,192 reviews

July 28, 2021

The people at MB at The Woodlands were professional, helpful, and kind. My journey with Mercedes Benz at the Woodlands with Trent and Hadji Toure, El was a pleasant one. Thank you all, SAH More

by king01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hadji Toure, El
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear that Trent and El Hadji were able to provide you with a pleasant car-buying experience! We hope to see you again in the future!

Aug 10, 2021 -

king01 responded

You are welcome.

July 28, 2021

David went out of his way to help me get in my dream car including staying late and organizing delivery to me. He is the best. More

by Katnissmeeks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear that David was able to provide you with the best car buying experience possible! We hope to see you again in the future!

July 27, 2021

MB woodlands took care of my car needs, great people good service! Katherine and Eric made the process easy and seamless with no pressure to purchase a vehicle. Kathrine is very knowledgeable about MB vehicl More

by Lana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your car buying experience with Katherine! We hope to have the pleasure of working with you again in the future!

July 25, 2021

Absolutely wonderful service people. Quick and easy . Level of service non matched. It was great having the parts in stock. I enjoyed the level care the provided. More

by racerxrx8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience. We hope to see you again in the future!

July 24, 2021

Very timely and professional. Love going to Mercedes Benz of The Woodlands. Great service. I would highly recommend the service department. Car is returned super clean! More

by Rjblanco22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear that the service department has been able to live up to your expectations! We can't wait to see you again in the future!

July 24, 2021

I loved the professionalism both my Service Advisor, Technicians, and Attendants handled my service needs when I came in. Richard Metodiev was his usual excellent advisor during my encounter with the De More

by Gabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience with Richard! We hope to continue living up to your expectations for years to come!

July 24, 2021

Great service, but still expensive because its a Mercedes. That said, great service manager. All service performed as described and on time. I would always recommend MBOTW. More

by CBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We truly appreciate your kind words for our service department. We hope to see you again soon!

July 24, 2021

Great timely service and like working with advisor Richard Metodiev, who is extremely knowledgeable and helpful! Store is always very clean with nice treats in the waiting area. More

by GT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience with Richard! We hope too see you again in the future!

July 23, 2021

MBOTW is a world-class organization! We have purchased several vehicles through them and found both sales and service personnel are highly professional. Our family could not be more pleased. More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange, Anthony Walding, Vanessa Stephens
Jul 30, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are pleased to hear about your experiences with our sales and service departments! We hope to see you again soon!

July 23, 2021

The service manager was top notch, she was very informative and what service she said would take place was exactly what took place. The service there was excellent. More

by jack.juarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your excellent service experience! We hope to have the pleasure of working with you again in the future!

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