Mercedes-Benz of the Woodlands

A Senior Dream Comes True When I arrived at the MBOTW dealership, I had an idea of the model MB I wanted. I was enthusiastically greeted by Sales Client Advisor- Monica Sauced When I arrived at the MBOTW dealership, I had an idea of the model MB I wanted. I was enthusiastically greeted by Sales Client Advisor- Monica Sauceda. She proceeded in showing me a similar model in their beautiful showroom. Monica did not pressure me, and she could sense my apprehension, and with her assurance that I would be able to buy a new MB. Monica throughout the entire process displayed expertise , professionalism, tenacity, friendliness, compassion and truly a genuine warmth in my buying process. Monica you are SUPERB!!! Also, I would like to acknowledge the following MBOTW Family: Doug Chappell ( who truly made it happen!), Nic Botusan ( also made it happen!), Erich Beasley ( a great MB tutor w/a lot of patience!), Arturo Gutierrez ( very thorough), Liz Rincon (very informative and friendly) and last, but not least Christian with his contagious smile picked me up, and did not get annoyed with my never ending questions about MB cars. Thank You MBOTW Family and Be Blessed. More

My first vist to this dealership My 2014 E Class was due it's A Service, I choose this dealership primarily because there were a bit closer to my home. I found them to be extremely My 2014 E Class was due it's A Service, I choose this dealership primarily because there were a bit closer to my home. I found them to be extremely efficient, courteous and pleasant. The service bay was the best I ever seen. Great staff. I'll certainly use them next time! More

Great experience at MB of The Woodlands I had a great experience at Mercedes-Benz of The Woodlands at the end of last month (Aug '15), ending up in me getting a new S-Class 550. Mike Steele, I had a great experience at Mercedes-Benz of The Woodlands at the end of last month (Aug '15), ending up in me getting a new S-Class 550. Mike Steele, Erich Beasley and the rest of the team at MBoTW took great care of me and my vehicle needs. More

Not just a "dealer" but a unique car buying experience. My wife and I primarily worked with Anthony Surface in sales and Arturo Gutierrez in finance with amazing service attitudes! Although, the whole staff My wife and I primarily worked with Anthony Surface in sales and Arturo Gutierrez in finance with amazing service attitudes! Although, the whole staff was friendly as well and we will definitely continue to purchase with Mercedes Benz of the Woodlands in the future. Everything was completely straight forward and there were no hidden costs in our contract.. not like other horror stories that you hear about. The service and vehicle prices are not even as high as we thought. We recommend that everyone at least give them a shot, if you are in the market for a vehicle. More

Excellent Service My experience was exceptional. In, out, work done - how much more can you ask for. My car was so clean it looked new again. This was my first visit My experience was exceptional. In, out, work done - how much more can you ask for. My car was so clean it looked new again. This was my first visit to this location and I am thrilled to have this dealer in my neighborhood. More

Fabulous service My salesman, Mike Larramore, took a great deal of time to show me all the cars and features I wanted to investigate, and after I placed my order kept My salesman, Mike Larramore, took a great deal of time to show me all the cars and features I wanted to investigate, and after I placed my order kept me up to date on where my car was in the build and ship process....and it came in early! When the car came in he went through all the features with me and followed up with me the next day to make sure I got everything programmed the way I wanted. The facility is spotless, and everyone was very nice. There is a great cafe with free beverages, sandwiches, ice cream, etc. I know the service manager, and when I found out he was now working here, that sealed the deal! Looking forward to being a member of the Mercedes Benz clientele. More

The BEST Service Representative My service representative Aysa has ALWAYS been professional, honest, friendly, and has gone above and beyond to make sure all my requests are taken ca My service representative Aysa has ALWAYS been professional, honest, friendly, and has gone above and beyond to make sure all my requests are taken care of and done in excellence. She is the perfect example of what true customer service should be! More

Professional, friendly, efficient I have been a Mercedes-Benz owner for many years and it will be my vehicle of choice forever. The Woodlands dealership is the best! They have put tog I have been a Mercedes-Benz owner for many years and it will be my vehicle of choice forever. The Woodlands dealership is the best! They have put together sales and service teams that are not only professional, efficient, friendly-but extremely knowledgeable . I am so happy to see Mike Lange and Nic Botusan have joined this dealership! More

First Class Service throughout! Monica Sauceda made my experience in buying my new GL 550 first class! She was there to help me find the perfect vehicle, answer questions and get ans Monica Sauceda made my experience in buying my new GL 550 first class! She was there to help me find the perfect vehicle, answer questions and get answers to any questions she didn't know. Monica is such a kind and caring person and made me and my family feel very welcome. All of the dealership staff we met were all very helpful and kind to me and my family. The dealership is state of the art in technology and appearance and I would highly recommend this dealership to anyone looking for first class service. More