Back

Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,875 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Contact Dealership

16917 Interstate 45 South

The Woodlands, TX

77385

Directions

By Type

Showing 2,875 reviews

October 10, 2022

If you are looking for honest sales person and a company that makes you feel at home and true honesty this is your dealership! We have tried going to other dealership over the years but they all fail us as More

by faranakmoshir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Galateanu
Oct 11, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 09, 2022

Service was excellent and timely. Dropped the car off at 8:15 AM and it was given back to me at 11:00 AM. More

by rbenson464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 09, 2022

I have bern going to MBITW for over 5 years. They are servicing our two Mercedes. The service advisor Richard M. Always takes good care of us. No surprises!! Sales Manager, Eric always greets More

by ddepauw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 08, 2022

Sam was super helpful! He went out of his ways and even stayed late to help us get the right car to suit our needs. More

by Marialulu1001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
Oct 10, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 08, 2022

Great and easy experience! First choice when taking my car in for service. Team members are always considerate and communicates well. More

by jan.25_renee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 08, 2022

We’ve had wonderful service at this dealership. We will not take our cars to any other dealership More

by naj2396
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 08, 2022

Always clean, efficient, and friendly! Great operation! Gotta love the free snacks too :). I never have to wait too long. More

by Chrishewburger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 08, 2022

I have only praise for this dealership! In my 80 years it is the best I have ever dealt with. Nicest, very polite, and most helpful people in every different department, everything super c More

by Mum_dowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watkins, Trent Hjuler, David Gonzalez, and the shuttle driver named John who was a brand new employee and very nice
Oct 10, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 06, 2022

Trent was absolutely amazing! He made this experience with buying two cars so easy. I initially came in looking for my daughter and ended up by one of myself as well. I look forwa More

by Tori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that Trent was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Tori, for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 05, 2022

Best dealership ever The service department is awesome. They are always willing to help and assist with any service needs More

by gwoerz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lang exceptional
Oct 05, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

...
76
...