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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,587 Reviews

1,587 Reviews of Mercedes-Benz of the Woodlands - Service Center

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November 10, 2023

The best dealership relationship to date. I have purchased many cars over the years and none compare to the attention, service, and assistance given at Mercedes of The Woodlands. Not enough More

by JGould73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Martinez
Nov 21, 2023 -

Mercedes-Benz of the Woodlands responded

Hi JGould73, thank you so much for your kind words and for choosing Mercedes of The Woodlands. We're thrilled to hear that you had such a positive experience with our team. Providing excellent service and attention to our customers is always our top priority. We appreciate your support and look forward to assisting you again in the future.

November 09, 2023

Wonderful service experience ❤️ convenient to also complete state inspection. Thank you Team Woodlands Mercedes Benz More

by melodyjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of the Woodlands responded

Melody, thank you so much for your kind words! We're thrilled to hear that you had a wonderful service experience with us, and we appreciate your feedback. We're glad we could make your state inspection convenient as well. Thank you for choosing Mercedes Benz of The Woodlands ❤️

November 08, 2023

I was able to get an appointment for battery replacement the same day, which was very helpful. Excellent service. More

by Sudharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of the Woodlands responded

Hi Sudharma , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

November 04, 2023

Attention to detail and great communication. Always helpful and ahead of game. Great guy. Thank you. More

by caesarivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We always strive to provide excellent attention to detail and communication. It's great to hear that you found our team helpful and ahead of the game. We appreciate your support!

November 03, 2023

The service was great. No long wait. Everyone was friendly and helpful. My service representative, Richard explained what was wrong and how much it would cost up front. More

by R Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of the Woodlands responded

Hi R. Roberts, thank you for your kind review! We're thrilled to hear that you had a great experience with our team. Providing friendly and efficient service is our priority, and we're glad that Richard was able to assist you. If you have any further questions or need assistance in the future, feel free to reach out.

November 02, 2023

We have purchased three cars from MBTW and have been extremely satisfied. Martin Korn has been a real pro to deal with and the service is a main reason we keep coming back. More

by h_kulesza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team, especially with Martin Korn. We appreciate your loyalty and look forward to serving you again in the future.

October 30, 2023

Great Service! ! And the want time in there was realy good! Friendly staff, Highly recommended More

by Jerrylo_v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

Great service! Friendly staff quality and craftsmanship . Highly recommended this dealer for your future MB needs! More

by romeoref
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

Took my SUV in for routine maintenance. My service advisor was Isaiah Martinez. He always kept me informed on what was being done to my vehicle and if there was any additional cost. Actu More

by JClark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
Oct 26, 2023 -

JClark responded

Great service

October 26, 2023

Great Dealership. They treat you like part of the family. Great Service by everyone especially Mark Escobar who always goes beyond to help solve any issues for us and More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emplotees at the service bay 5 stars
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