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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,845 Reviews

1,845 Reviews of Mercedes-Benz of the Woodlands - Service Center

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November 12, 2021

excellent and professional service, good communication with Mark regarding the service also pending certain recall on this vehicle. More

by operla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hi operla, so glad to hear Mark provided you with exceptional service. Thank you so much for the review. See you next time!

November 10, 2021

Trustworthy and friendly staff. This is why I only do business at MBOTW. Thank you! More

by Thomas Rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay and John!!!!, Mike Lange
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Thomas, we’re thrilled to get this kind of feedback. Thank you for your loyalty and for taking the time to review us. We look forward to serving you again soon!

November 10, 2021

The Service Dept at Mercedes’ Benz The Woodlands is outstanding, from the moment you pull in until the moment you pull out. Very professional and accommodating. More

by Mb9093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for taking time out of your day to review us. Hope you have an amazing day!

November 09, 2021

Donald and the service team always take great care of us. Pleasant experience and facilities always! 👍🏼 More

by smittyf14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hi smittyf14, that’s wonderful to hear. Thanks so much for leaving us a review. Hope you have an amazing day!

November 07, 2021

Outstanding service! Liz as usual, always professional, polite and showing that she cares about what we need done to our vehicles. More

by urugag9904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

urugag9904, we’re so happy to hear you had a good experience. Have a great day!

November 06, 2021

Mercedes-Benz of The Woodlands is outstanding. Liz ,our service representative always does a great job in helping to schedule sevice . She is very helpful and professional. More

by Rita Dykes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Rita, we’re so happy to hear you had a good experience. We look forward to seeing you again soon!

November 06, 2021

Excellent service as always. Minor issue with battery and it was replaced. Couldn’t recommend enough. More

by Jorge Toledo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Jorge, that’s wonderful to hear. Thanks so much for leaving us a review. See you next time!

November 06, 2021

MBOTW is very good at getting you in and out for service visits. The check in is very fast, the loaner process is smooth and the repairs are very fast. They whole team is focussed on service quality and c More

by JSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Danny and Lindsey in the valet group, Mike Lange, Anthony Walding
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hello JSS, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

November 05, 2021

You guys are the absolute best at service! That is the reason we bought our last car from you. More

by nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Hutchins, Donald Hutchins
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

nikki, we’re so happy to hear you had a good experience. We look forward to seeing you again soon. Hope you have an amazing day!

November 05, 2021

Mark Escobar Is super helpful and excellent. He really goes above and beyond to help! More

by Grnhnet
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Grnhnet, we’re so happy to hear Mark was able to provide you with a good experience. We look forward to seeing you again soon!

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