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Mike Murphy Ford Inc
Morton, IL
4,458 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,459 reviews
September 16, 2021
Big selection, good communication. Richie was awesome and helped out a lot. Keeping me updated and a very honest sales car person. Would recommend 100% helped out a lot. Keeping me updated and a very honest sales car person. Would recommend 100% More
by Natalie Leon
Verified CustomerEmployees Worked With
September 16, 2021
I enjoyed my purchase. "But"... I was told by my salesman that he ordered me floor mats although he had me check periodically to see if they had come in. I made several calls and stopped in a few times. I on that he ordered me floor mats although he had me check periodically to see if they had come in. I made several calls and stopped in a few times. I only received excuses. I ened up ordering a set from Amazon. Took 3 days !I also had to bring my jeep back several times for a noise in the front end. Mitch the service manager worked with me through the long process and multiple times I had to bring it back. Mitch was great. I couldn't say the same for the other members of the service department. While my vehicle was in the shop I made 4 or 5 calls to inquire to what was happening with my vehicle. I was told "let me me check and I will call you back" Well no one bothered to make that call. I had to call again and again. My experience at Mike Murphy was not all bad. I enjoy my vehicle now! and thanks to employees like Mitch my opinion was salvaged. I do think the lack of follow up from my salesperson regarding the floor mats and poor follow-up from the service staff effects the professionalism one would expect from a quality dealership. I hope this does not fall on deaf ears. Jim McFarden 401 Illini dr. East Peoria Il.61611 (309) 472-8920 jmcfarden0124920@gmail.com More
by jmcfarden0124920
September 16, 2021
Mike Murphy has always been able to find and finance the perfect vehicle not only for me, but also several friends and family members, no matter what our situation. Ask for Anthony Davis. He’s fabulous perfect vehicle not only for me, but also several friends and family members, no matter what our situation. Ask for Anthony Davis. He’s fabulous More
by daddysgurl1957
Employees Worked With
Other Employees :
Todd Brekke, Pete Katus, Kevin Neill
September 15, 2021
Kevin was great to work with. Brett did a nice job explaining all the paperwork required. explaining all the paperwork required. More
by twaggoner62
September 14, 2021
Overall a pleasant experience. Did not feel pressured to buy all the warranty packages but they were offered and explained well. Kevin worked to find the best rebates and offers available. No complaints. buy all the warranty packages but they were offered and explained well. Kevin worked to find the best rebates and offers available. No complaints. More
by Jason
September 14, 2021
Great customer service - dedicated to making the process of buying a car a pleasant one. of buying a car a pleasant one. More
by Markoberle88
September 14, 2021
Without a doubt the easiest car transaction I’ve ever done. First-class all around. I would highly recommend!! done. First-class all around. I would highly recommend!! More
by happycustomer
September 14, 2021
I researched the car I was looking at contacted the dealer to set an appt for a test drive. They worked with my schedule and here I am loving my new car. Let Mike Murphy’s Ford sales team make your n dealer to set an appt for a test drive. They worked with my schedule and here I am loving my new car. Let Mike Murphy’s Ford sales team make your next new car buying easy as 1,2,3. More
by Dacrowes
Employees Worked With
September 13, 2021
I don’t recall how I stumbled across this car lot but it wasn’t by accident and I’m glad I did. Anthony helped me tremendously from start to finish. I said I wanted this car and he went above and beyond to wasn’t by accident and I’m glad I did. Anthony helped me tremendously from start to finish. I said I wanted this car and he went above and beyond to make sure it happen. I also appreciate that he was just honest in his explanations to me about everything. This was a great experience and a pleasure working with every one from the greeter to finance to meeting Mike himself everyone was pleasant and provided excellent customer service… I HIGHLY RECOMMEND -Martina More
by martinabaker33
September 12, 2021
Mike Murphys Ford gave us a stress free and easy dealership experience. Richie G. was an absolute blast to work with and as easy going as they come. Todd in finance was oozing with experience and wa dealership experience. Richie G. was an absolute blast to work with and as easy going as they come. Todd in finance was oozing with experience and was able to go through details quickly and thoroughly. They kept us informed throughout the process and I would be more than happy to return in the future as well as to recommend them to you! More
by Kasey D.
