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Mike Murphy Ford Inc

Morton, IL

4.8
4,476 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,476 reviews

January 26, 2021

What a great place to buy a new car. This was our first brand new car purchase and I couldn't have asked for a better experience! Thank you Aaron Morgan, Levi Smith and Mike Murphy! More

by Kilperb35
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Morgan
Jan 26, 2021 -

Mike Murphy Ford Inc responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

January 26, 2021

I love coming to this dealership. Everyone here is so friendly and helpful. I recommend Mike Murphy Ford very highly. Keep up the good work More

by CINDY.DOBBINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Reece, Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Jan 27, 2021 -

Mike Murphy Ford Inc responded

Thank you, Cindy! We appreciate your business and look forward to providing you with the best service possible. Thank you for choosing Mike Murphy Ford Inc and for the wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

January 25, 2021

I had an excellent experience and would definitely buy another car from Mike Murphy and Anthony. Anthony was extremely professional and helped guide us through the whole process. More

by davestarman83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Mike Murphy Ford Inc responded

It's fantastic to hear that Anthony provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Mike Murphy Ford Inc! Congratulations on your new vehicle, Dave! We get it….Price Sells Cars! Mike Murphy Ford

January 25, 2021

I had a great experience and they are very professional. Anthony Davis made the car buying process simple. Anthony and his peers are very friendly and easy to work with. More

by npstahley15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Graham
Jan 25, 2021 -

Mike Murphy Ford Inc responded

Thank you for letting us know what a great job Anthony did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Thank you for taking the time to share this great feedback with us. Congratulations on your new purchase. We get it….Price Sells Cars! Mike Murphy Ford

January 24, 2021

Excellent service. Fair pricing. Accommodating to all my questions and needs. Not my first purchase here and doubt it will be my last. Overall happy with my experience. More

by Spaceman613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2021 -

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

January 24, 2021

This dealership is the best around! I have been a customer for 18 years! Friendly knowledgeable staff, that know their stuff! Wouldn’t go anywhere else More

by JBRUDER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Reece, Todd Brekke, Pete Katus, Kevin Neill
Jan 25, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're so glad to hear that we've delivered such a great experience over the last 18 years. We appreciate you choosing us to service your vehicles. We get it….Price Sells Cars! Mike Murphy Ford

January 24, 2021

Very friendly staff and easy to deal with. No pushy salesman, good selection all with different options, no shopping around other dealers. The buying process did take a while. More

by Nannen07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Salvati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brekke, Butch Brakebill
Jan 25, 2021 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. We apologize about the buying process being longer than expected. Congratulations on your new purchase. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

January 23, 2021

The service department brings keeps me coming back. Friendly service that is fast. Had a service loaner available and ready to go. All employees were followingpandemic precautions. More

by chrissydavidson2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Jan 24, 2021 -

Mike Murphy Ford Inc responded

It's great to hear, Chrissy, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

January 22, 2021

Not very pleased. Put wrong oil in my truck. When I asked Jeremy told me my truck doesn’t know the difference. Won’t be back More

by bradleygoodapple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Englert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Feb 08, 2021 -

Mike Murphy Ford Inc responded

Hello Bradley, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We will be sure to share your feedback with the team. We appreciate all feedback as it allows us to learn and see where we might need to make improvements. Please don't hesitate to reach out directly if you would like to share some more detail. Mike Murphy Ford

Feb 09, 2021 -

bradleygoodapple responded

I have responded twice to your dealerrater and still have no response to my complaint. Your survey system is about as xxxxty as the service I received

Feb 12, 2021 -

Mike Murphy Ford Inc responded

We do apologize for the error that occurred while having your oil changed, we are genuinely sorry. We are pleased our Service Department was able to correct the issue and make sure your vehicle was taken care of correctly. Providing a positive experience is our top priority here at Mike Murphy Ford and when we miss that mark we take it quite personally. Again, we do apologize for the error. Mike Murphy Ford

Feb 12, 2021 -

bradleygoodapple responded

The dealership did contact me And offered to change the oil again at no charge to myself. I appreciate them making it right

January 22, 2021

Would buy from again. Vehicles well priced. Staff very friendly and helpful. All staff felt with was not high pressure. Would recommend to other people. More

by Andyrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2021 -

Mike Murphy Ford Inc responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! We get it….Price Sells Cars! Mike Murphy Ford

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