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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,461 Reviews

1,461 Reviews of Moore Buick GMC - Service Center

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December 06, 2023

Service was great. Staff is very gracious and concerned about your comfort. It is like being at a relative’s home. More

by BONDULICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Dec 09, 2023 -

Moore Buick GMC responded

We really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

Wonderful great amazing Wonderful great amazing Wonderful great amazing Wonderful great amazing Wonderful great amazing Wonderful great amazing Wonderful great amazing More

by gray_silvaggio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Trosclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Moore Buick GMC responded

Thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

December 04, 2023

10/10 Mr. Gerald my sales guy was awesome! He was super helpful from start to finish in the process. All the guys that were hands on from assisting with the fi More

by tatiana
Recommend Dealer
Yes
Employees Worked With
Luke Trosclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Azam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 04, 2023

I Never got a response back from service department on my paint defect issue. I was told I would be getting a call back. More

by ecbpollock
Service Communication
Recommend Dealer
No
Employees Worked With
Rj Filoon
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Everyone was great from start to finish! My vehicle was fully addressed within a week of starting paperwork, any service they needed to be done was done and I’m confident that the job was do More

by kapeka808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kephas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Pohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Azam and Jonathan Mercado
Dec 07, 2023 -

Moore Buick GMC responded

We are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2023

Love this dealership have bought many cars from them and will continue to buy from in the future More

by joseph.lytle2349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Dec 08, 2023 -

Moore Buick GMC responded

We are so happy to read such a great review about Moore Buick GMC Truck, INC.! We hope you have a great day!

December 02, 2023

Very happy with the service coordinator, Emily. The work was done quickly and my truck was returned to me a day quicker than expected, which helped me get back to work quickly as well. Thanks agai More

by springer0874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Chance, service adviser… 🌟🌟🌟🌟🌟
Dec 05, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! We sincerely value your business and look forward to your next visit!

December 01, 2023

This year makes over 50 years, dealing with Moore Buick GMC and poaching seven vehicles, five of which was new, is proof that the quality and services provided makes us sure that we appreciate all of you a More

by reidcharles1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Moore Buick GMC responded

We are so happy to read such a great review about Moore Buick GMC Truck, INC.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 30, 2023

Awesome communication and service as always. Will never take our vehicles anywhere else. Dakota and John are awesome to deal with and all around just great people. Keep up the good work guys! More

by cparker9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
Dec 03, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2023

Kind, Polite, Friendly, Quick service, in and out patient resolves all issues. gives a new loaner car while my car is being serviced very helpful More

by TOPSAILBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Pohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota in Service Department 5 Stars +++, Derrick Black
Dec 01, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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