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My Auto Import Center

Muskegon, MI

4.6
4,711 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,711 reviews

October 06, 2021

The people that work here are courteous fast and polite. The service is above excellent More

by LSHUMAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ella Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

My Auto Import Center responded

Thank you for choosing My Auto for your service work! We appreciate your business!

October 06, 2021

Have bought three Subarus from this dealership and her never been disappointed. Service has always been excellent. More

by emwilkes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Nelson, Joseph Britt
Oct 08, 2021 -

My Auto Import Center responded

Thank you for your commitment to The My Auto Group! Hope your Subarus have treated you well. Thank you for allowing us to earn your business!

October 06, 2021

My import never disappoints. Once again went above and beyond to help get into what I wanted. Thanks again too Sean and Jacob for their efforts and service.. definitely will keep coming back for my car ne More

by Fposada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

My Auto Import Center responded

Thank you for choosing The My Auto Group! Glad that Jacob and Sean were able to take care of you! Thanks again for trusting us with your business!

October 05, 2021

Fast check-in, fast work, and easy checkout made the routine service very easy. No problems at all. More

by STEVE WINTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall the name of the service advisor
Oct 06, 2021 -

My Auto Import Center responded

Steve, I am glad that you enjoyed your visit to the service center! Thank you for allowing us to earn your business!

October 05, 2021

Very easy to set appointment and in-n-out. Very satisfied with my first appointment. Looking forward for my next one More

by VANNAKET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

My Auto Import Center responded

Thank you for allowing us to earn your business!

October 05, 2021

Waiting area was clean comfortable and well supplied. They completed the work in the estimated time. They even washed the outside of my car when I said that my former dealer always provided a car wash. More

by BOOKWORM_ELLEN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr
Oct 06, 2021 -

My Auto Import Center responded

Thank you for sharing your experience with everyone! We appreciate your business!

October 04, 2021

An hour and 40 min. wait for EXPRESS Oil Change/tire rotation with appointment seems a bit excessive! Also, placing a couple benches outside for people to socially distance while waiting would be a grea More

by GARRYSANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Six
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

My Auto Import Center responded

Thank you for visiting The My Auto Import Center! I apologize for the wait, thank you for your patience. Your feedback is greatly appreciated!

October 04, 2021

I had a great experience working with Rob in Sales and Eric in the Finance Dept. We live 2 hours away and they delivered the vehicle. Thanks guys! More

by Chad
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in Finance Dept.
Oct 05, 2021 -

My Auto Import Center responded

We are glad that your experience with Rob and Eric met your expectations! Thank you for allowing The My Auto Group to earn your business!

October 04, 2021

Not too pushy, helpful, and willing to go the extra mile eveb after the sale. More

by Ratmage1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

My Auto Import Center responded

Thank you for taking the time to give us such a kind review! Your business is greatly appreciated!

October 04, 2021

Mitchell and the entire team where amazing! I definitely would recommend them to anyone.Thanks! More

by a.pierce1030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geesaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman
Oct 05, 2021 -

My Auto Import Center responded

Thank you for the kind review!

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